- Experience on ServiceNow Cloud Discovery technology
- Having sound understanding on ServiceNow Discovery phases
- Hands on experience on different cloud discovery methods
- Familiarity with IT operations and infrastructure management concepts, including network devices, servers, databases, and cloud environments.
- Hands-on experience in designing and configuring ITOM CloudDiscovery solutions in the ServiceNow platform,
- Strong knowledge of IT Service Management (TSM) processes and frameworks (ITIL, COBIT, etc.).
- Experience on ServiceNow Cloud Discovery technology with heterogeneous environments.
- Hands-on experience on managing, configuring, upgrading MID servers
- Able to understand customer environment, locate and map all of t the IT assets by scanning the network and using recognition software or custom build scripts to identify all the components within
- Experience in troubleshooting data to day discovery issues in ServiceNow
- Load required key pairs and certificates for Code Signing.
- Prepare Circle of Trust certificates.
- Import and install certificates for Circle of Trust.
- Create Code Signing key pairs and certificates.
- Specify custom rules in ECC firewall.
- Provide Root Cause analysis on incidents, Performing complex Tasks in Virtual environments
- Analyze on end-end System performance issues
- Collaborate with clients and project stakeholders to gather requirements, analyse business processes, and identify opportunities for process optimization and automation.
- Develop technical specifications, workflows, and integration requirements to support ServiceNow implementation projects.
- Strong communication and interpersonal skills, with the ability to effectively collaborate with clients and project teams.
- Excellent problem-solving and analytical skills, with the ability to troubleshoot and resolve complex technical issues
- Experience with ServiceNow CMDB, CloudDiscovery and integration with third-party tools and system
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ServiceNow Cloud Discovery Engineer - Alpharetta, United States - AdbaKx
Description
Role: ServiceNow Cloud Discovery Engineer
Location: Alpharetta, GA (Onsite)
Experience Required:
Roles & Responsibilities:
Generic Managerial Skills:
