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    Field Service Engineer - Sodus, United States - Dynalec Corporation

    Dynalec Corporation
    Dynalec Corporation Sodus, United States

    1 month ago

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    Description

    Role/Title: Field Service and Product Testing Engineer / Technician

    Hire: Temp to Full-Time with Benefits

    Location: Sodus, NY 14551

    Position Summary:

    Dynalec is seeking an experienced Field Service and Product Testing Engineer / Technician. The individual selected for this position will provide remote (i.e., network- or telephone-based) and on-site product support for Dynalec customers and end-users at various locations throughout the U.S., and will also assist with factory testing of Dynalec equipment as it is manufactured. In these roles, the selected individual will be a member of the Quality Assurance team, with strong support from the product engineering department.

    Primary Responsibilities:

    The Field Service and Product Testing Engineer / Technician will provide the following types of on-site support in various combinations (as specified in customer statements of work or purchase orders):

    • On-site initial equipment light-off pre-checks, including verification of proper wiring, cabling, and power hookup
    • Initial hardware / software / firmware configuration and verification
    • Assistance with initial operational verification and testing of Dynalec products and systems
    • Troubleshooting, problem classification (i.e., customer responsibility or Dynalec responsibility) and problem resolution

    During periods when field service support is not required, the selected individual will gain product familiarity and technical expertise by working as a member of the Product Test group. This group is part of the Dynalec Quality Assurance department, and is responsible for the testing of all Dynalec-manufactured items such as circuit boards, assemblies and sub-assemblies, and end-item products in various categories including amplifiers, loudspeakers, alarm systems and various types of shipboard communications systems and terminals.

    Required Qualifications:

    • Ability and willingness to travel an average of 2 weeks per month
    • Associates degree in Electronics (Bachelor's degree preferred), or equivalent experience
    • Ability to work through problems independently at customer locations (with remote engineering support) in a manner that reflects positively on Dynalec
    • Ability to explain technical issues to customers with varying levels of technical understanding
    • Ability to effectively communicate with internal engineering and production personnel
    • Testing and troubleshooting of complex analog and digital electronic equipment and systems
    • Troubleshooting electronic products down to field replaceable component level
    • Test system setup and training
    • Read and interpret schematic diagrams of analog and digital circuits for troubleshooting
    • Navy shipboard electronics system familiarity and experience a plus
    • Active Security Clearance a plus
    • Ability to pass background investigations (as needed for access to Navy locations) is required

    Preferred Additional Skills:

    • Strong oral and written communication skills, with proficiency in common office software used for generating white papers, trip reports, basic financial analysis / expense reporting, email, and presentations
    • Willingness to train and mentor new employees, and to learn (and encourage others to learn) new skills in order to take on additional duties and responsibilities.
    • Possess excellent organizational skills and have a good understanding of the basic math skills necessary for performance tracking and analysis.
    • Demonstrate good electronic system repair skills, including the ability to repair wiring, connectors, circuit boards, and electro-mechanical assemblies.
    • Demonstrated or documented electronic soldering experience: Navy Micro-Miniature Repair (2MR) or IPC J-STD-001 certifications preferred; IPC soldering training and certification is available to Dynalec employees.
    • Willing and able to follow and enforce company policies, setting an example for employees.

    Physical Activity Requirements:

    • While performing the duties of this job, the employee may be required to stand, walk, sit, climb, stoop, kneel, crouch or crawl
    • Lifting Requirements: Must be able to lift up to 30lbs

    Pay Rate: $30.00 to $40.00 depending on qualifications.

    Dynalec Benefits Platform

    • Competitive Compensation
    • Medical, Dental, and Vision insurance
    • Life Insurance and Short and Long-Term Disability
    • Recognition Awards
    • 401k Plan 3% Safe Harbor
    • Profit Sharing Plan
    • Vacation, Paid Sick Leave, Bereavement & Civil Responsibility Compensation
    • Paid Holidays / Floating holiday
    • Tuition Assistance Programs

    Life at Dynalec

    • For over 60 years, Dynalec has been well known as a stable, high-quality defense manufacturer with a diversified product mix
    • Dynalec is a family-run company where leadership has a hands-on role in all aspects of day-to-day operations, and takes pride in knowing their employees by name and recognizing their achievements
    • World-class engineering and manufacturing expertise in producing and supporting Navy shipboard systems and equipment
    • Multi-generational and culturally diverse workforce
    • Merit based reviews and promotions
    • A balanced workforce consisting of tenured employees and new talent

    ABOUT OUR COMPANY:

    Founded in 1960, Dynalec Corporation is one of the nation's leading manufacturers of high-quality standard and custom products for military and commercial use. Dynalec designs, engineers and manufactures an array of shipboard systems for communication, navigation, and alarm detection and monitoring products for the U.S. Navy as well as for commercial contractors. Our products are noted for their reliability and durability under harsh shipboard conditions. As a privately-held corporation and an SBA-certified Small Business, we take pride in the long-term relationships we have built with our employees and customers, and in the confidence they have placed in us.

    CANDIDATES MAY APPLY BY: visiting for contact info and other job descriptions

    NOTE: Due to the Company's military contractor status, applicant must be a U.S. citizen or a permanent resident of the United States, and must provide evidence of citizenship or immigration status upon applying for the position.

    Dynalec Corporation is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, or any other consideration made unlawful by federal, state or local laws. ("Minority/Female/Disability/Veteran/VEVRAA Federal Contractor").

    Job Type: Full-time

    Pay: $ $40.00 per hour

    Expected hours: 40 – 50 per week

    Benefits:

    • 401(k)
    • Dental insurance
    • Health insurance
    • Life insurance
    • Paid time off
    • Retirement plan
    • Tuition reimbursement
    • Vision insurance

    Typical Schedule:

    • 8 hour shift
    • Monday to Friday

    Education / Experience Requirements:

    • Associates degree in a technical discipline (Bachelors degree preferred) or equivalent Military technical experience

    License/Certification Requirements:

    • Driver's License (Required)

    Work Location:

    • Sodus, NY and various commercial / industrial customer locations and Navy ships and bases

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