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    Community Health Worker - Los Angeles, United States - Children's Institute

    Children's Institute
    Children's Institute Los Angeles, United States

    4 weeks ago

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    Description
    SUMMARY

    The Community Health Worker (CHW) offers preventive health services to prevent disease, disability, and other health conditions or their progression; to prolong life; and promote physical and mental health for the participants and community served. The CHW serves as a navigator to link healthcare and social services to the community through a culturally responsive lens to improve quality of care.

    ESSENTIAL DUTIES

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees must spend over 50% of their time on these duties.

    1. Conduct outreach activities to identify community members who may benefit from health education and support services. Provide culturally appropriate health education to individuals and families in the community, including topics such as chronic disease management, healthy lifestyle choices, and preventative health measures.
    2. Advocate for community members' needs and connect them with community resources and services that address the social determinants of health, such as housing, food, and transportation.
    3. Support participants to enroll or maintain enrollment in Medi-Cal or other assistance programs that are related to improving their health if such navigation services are provided pursuant to a plan of care. Outreaches to potential members from a call list, inform them of the program and its benefits, and enroll them in services. Outreach includes phone calls, in-person visits, letters, emails and text messages.Attends assigned community events and meetings on behalf of CII to represent the organization and support program visibility and enrollment.
    4. Serves a liaison between participant, healthcare team, and other community resources.
    5. Establishes and maintains rapport and effective working relationships with children and families and works effectively within CII and community at large.
    6. Initiates and maintains communication flow between community groups, and organizations.
    7. Accompanies program participants to office visits, as needed and according to applicable guidelines.
    8. Develops and maintains effective communications with appropriate stakeholders.
    9. Work collaboratively with multi-disciplinary teams, participates in meetings with the CII Community Engagement Team, and required meetings/trainings by funder as assigned.
    10. Maintains complete and accurate documentation ensuring compliance of service standards and policies as stipulated by contract.
    ADDITIONAL DUTIES
    1. Other duties and special projects as assigned.
    SUPERVISORY RESPONSIBILITIES

    This job has no supervisory responsibilities.

    EDUCATION & EXPERIENCE
    • Lived experience in communities for this program and/or one year of community-based direct service experience.
    • High school diploma or general education degree (GED) required.
    • Bachelor's degree in any field preferred.
    • Community Health Worker Certification Required and/or ability to complete CHW Certificate Program within 6 months of employment.
    OTHER QUALIFICATIONS
    • Maintain annual requirement of 6 hours of continuing education courses
    • Ability to work well with others, gain consensus, and work towards a common goal.
    • Ability to work collaboratively with healthcare providers, social service agencies, and community-based organizations.
    • Ability to identify and research community resources, and initiate/develop/cultivate new professional relationships with potential members and program partners
    • Must have access to reliable transportation.
    • Ability to work with minimal supervision.
    • Strong interpersonal skills and critical thinking abilities
    • Establish and maintain effective working relationships with those contacted in the performance of required duties
    • Maintains patient privacy, including protecting the confidentiality, safeguarding the integrity and availability, and limiting the use and disclosure of patient Protected Health Information (PHI) to authorized individuals and entities.
    • Ability to handle confidential information.
    • Sensitivity to service population's cultural and socioeconomic characteristics.
    • Participates in, conducts, and sustains performance quality improvement activities according to designated role and responsibilities.
    • Excellent verbal and written communication skills.
    • Punctual and dependable attendance.
    • Free from alcohol and drug abuse.
    • Understands CII's basic philosophy and participates fully in carrying out its mission.
    CERTIFICATES, LICENSES, REGISTRATIONS
    • Community Health Worker Certificate
    CONTINGENCIES:
    • Covid-19 Vaccine and booster - Due to the recent mandate issued by The Governor's Office and the California Department of Public Health (CDPH), all CII staff must be vaccinated against Covid-19 by date of hire.
    • Compliance with the organization's requirements surrounding influenza, MMR, and TDAP immunizations.
    • Background fingerprint clearance from the California Department of Social Services.
    • Drug and alcohol screening
    • Tuberculosis screening
    • Education verification
    • Reference check
    BENEFITS:
    • Generous paid PTO, plus nine paid holidays and CII is closed between Christmas and New Year's
    • Free basic HMO Medical, Dental, and Vision
    • Eligible employees receive a 5% retirement contribution
    • Up to $4,500 in tuition reimbursement annually
    • Eligible for the Public Service Loan Forgiveness program
    • Flexible Spending Account (FSA)
    • Life and AD&D Insurance
    • Voluntary Supplemental Insurance
    • Opportunity for growth & advancement
    • Professional development & continued training
    • Team building & bonding throughcompany sponsored events & activities
    COMPENSATION:
    • Hourly hire rate: $26.75
    • In accordance with CA law, the expected pay range for this CA position is posted with this position. The actual compensation will be determined based on experience and other factors permitted by law.
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