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    Employee Relations Manager - Atlanta, United States - Chick-fil-A

    Chick-fil-A
    Chick-fil-A Atlanta, United States

    3 weeks ago

    Chick-fil-A background
    Description

    Overview:
    The Employee Relations Manager will serve as the leader of the Employee Relations Investigation Team. The Employee Relations Manager will oversee the assignment, management, and direction of Employee Relations investigations.

    This role is responsible for directing the work of Employee Relations Advisors to mitigate risk and develop solutions to complex talent matters while serving as an ambassador for a civil work environment for Staff.


    In conjunction with senior leaders in Talent, this leader will influence the implementation of strategies to mitigate risk and protect the enterprise's culture.


    Our Flexible Future model offers a healthy mix of working in person and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.


    Responsibilities:
    Direct the work of the Employee Relations team serving as an advisor on employee relations best practices and strategies
    Work closely with HR business partners and/or Legal team on employee relations matters ensuring a thorough investigation plan, recommendations to resolve issue, and completion of appropriate documentation
    Consult with Legal to ensure consistent interpretation and application of policy and practice related to employee relations cases
    Evaluate and resolve employee relations or work-related concerns which may require meeting with People Leaders to determine appropriate action
    Lead the analysis and review of changes and updates to employment policies and guidelines to ensure they are aligned to Chick-fil-As objectives and compliant with employment law
    Proactive assessment of trends in employee relations matters with recommendations to senior leaders on solutions that will continue to protect the health, morale, and productivity of our Staff

    Consult, coach, and educate employees and leaders on policies and guidelines, enabling decision making processes that foster a fair and equitable work environment.

    Create and maintain reports and systems that track employee relations cases and data
    Manage a team of advisors on investigations and documentation overseeing work and providing guidance
    Leading Talent Compliance projects and serving on cross functional teams
    Support team of direct reports


    Minimum Qualifications:
    Bachelor's Degree
    7-9 years of professional relevant work experience
    Aptitude to work with several technology platforms
    Knowledge and understanding of Microsofts standard suite of work solutions - Word, Excel, PowerPoint, Outlook, etc.
    Excellent writing, documentation, and editing skills
    Strong communication/presentation skills and ability to communicate effectively with all levels of leadership, particularly at executive levels in the business
    Strong working knowledge of employment laws and regulations at state and federal levels
    Proficiency in collecting, analyzing, and interpreting complex data
    Ability to work through complex talent matters bringing resolution in a calm and professional manner
    Seen as a trusted advisor and demonstrates ability to partner and influence others without direct authority when resolving employee relations matters
    Strong leadership skills to lead and manage others
    Ability to thrive in a complex organization and work well in a fast-paced, team-oriented environment
    Demonstrate sensitivity to geographical and cultural differences
    Ability to manage projects and consult to compliance matters that are related to talent compliance projects


    Preferred Qualifications:
    Masters Degree, J.D. or Ph. D in Business, HR, or Legal
    PHR or SPHR


    Minimum Years of Experience:
    7


    Travel Requirements:
    25%


    Required Level of Education:
    Bachelor's Degree


    Preferred Level of Education:
    Masters Degree


    Major/Concentration:
    Business, HR, or Legal
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