- Submit pre-authorizations to insure the maximum reimbursement for worked performed and for the highest possible approval ratio.
- Review pre-authorizations to insure expiration does not occur prior to claim submission.
- Appeal valid pre-authorization that were denied by the manufacturer.
- Reconcile work orders with pre-authorizations and make adjustments as needed to facilitate claim submission.
- Review claims for labor or material adjustments with service manager/service writer so that the customer and the appropriate MarineMax departments are aware of their financial obligation.
- Insure all parts requested by the manufacturer are returned within the timeframe specified by the manufacturer.
- Responsible for Collection of Warranty Credits.
- Negotiate and or appeal for adverse adjustments to claims implemented by manufacturers.
- Submit accurate and approved claims within the Manufacturer's specified time limits.
- Insure timely answers from manufacturers through follow up of dealer's claim.
- Insure recall notifications are initiated properly, work documented, and all work is completed.
- Research sublet orders and any other backup information necessary to file appropriate warranty claims.
- Train service writers and parts personnel in the proper procedure for warranty repairs, parts ordering, and pre-authorization submission.
- Work closely with the accounting department on warranty receivables to ensure prompt collection of credits due and the proper handling of credits.
- Reconcile manufacturer's credits with both the pre-authorization and the actual cost of work performed.
- Prepare reports showing dollar volume of claims paid, claims requested, elapsed time for claim resolution, and outstanding claims.
- Continuously improve the timely and efficient collection of factory credits.
- Hire, train, motivate and monitor performance of warranty staff.
- All other duties as assigned
- Internal/external customer satisfaction
- Warranty revenue
- Accurate warranty/claim paperwork and reports
- Accurate repair order file maintenance
- Effective communication with other MarineMax departments and manufacturers
-
Warranty Administrator
6 days ago
Southern 441 Toyota Royal Palm Beach, United StatesJob Description · Job DescriptionSouthern 441 Toyota is one of the region's best dealerships. Our team enjoys consistent training programs for accelerated growth, a fantastic culture with a fun and vibrant environment that promotes a winning team. We believe in promoting from wit ...
-
warranty administrator
2 weeks ago
HGreg Group West Palm Beach, United StatesHandle cancellations email -review/process requested cancellations on a daily basis. · Ensures all relevant paperwork is available to ensure proper documentation of claims submitted. · Add comments regarding cancellation information in Heat sheet. · Receive refund checks from ...
-
TBF Enterprises/Jupiter Warranty Management Tequesta, United StatesJob Description · Job DescriptionIMMEDIATE JOB OPPORTUNITY WORKING FROM HOME · If you are looking for a company that has been in the industry for over 35 years, look no further. We are currently seeking experienced Hyundai, Kia, Mazda, Ford, Honda & Acura Warranty Administrators ...
-
Customer Service Coordinator
1 week ago
G L Homes of Florida Corporation Boynton Beach, United StatesShift: Mon,Tue,Wed,Thu,Fri · **Position Summary**: · Assist in maintaining a high level of customer satisfaction through excellent phone etiquette. Support new homeowners during their warranty period; answering questions, assuring work is completed timely. Maintain a team-player ...
-
Mobile Device Deployment Technician
1 week ago
MTech Mobility Jupiter, United StatesJob Description · Job DescriptionKey Qualifications · Demonstrated experience delivering Apple Device Enrollment Program (DEP) development and support · Demonstrated experience delivering Samsung Knox Enrollment (KME) program development and support · Understanding of Enterprise ...
-
Branch Manager
2 weeks ago
The Shyft Group Jupiter, United StatesYour Job Posting · Branch Manager |Royal Truck Body |Jupiter, FL (RTB) · Regular Employee | Salary Exempt · Who we are · At The Shyft Group we are driven to deliver, and as the North American leader in specialty vehicles, our portfolio of last-mile delivery vehicles, work tru ...
-
Office Manager
1 week ago
Siebert Yacht Management Jupiter, United StatesJob Description · Job DescriptionFor Immediate position · Must have at least five years of experience · Experience with the following · Quickbooks · Microsoft office · Ideal (will train) · Responsibilities · Bookkeeping · creating invoices · payables · answering phone · Warranty ...
-
Bilingual Customer Service
1 week ago
Cutting Edge Recruiting Solutions Jupiter, United StatesJob Description · Job DescriptionSummary of Role · The Customer Service Administrator processes incoming service requests from initial contact through order completion. They also handle billings and collections, and maintain customer databases with up-to-date information. · Provi ...
-
diesel technician
1 week ago
Cummins Riviera Beach, United States**DIESEL TECHNICIAN** · **Description** · We are looking for a talented Diesel Technician to join our team specializing in engine repairs for our Distribution Business in West Palm Beach, FL. · $5000 Sign on Bonus · In this role, you will make an impact in the following ways: ...
-
Administrative Associate
1 week ago
Hamilton Jewelers West Palm Beach, United StatesThe Administrative Associate functions as both a back-of-house support position and a front-of-house client-facing assistant. The Administrative Associate must be an effective multi-tasker, and is also responsible for representing the Hamilton brand through our Core Values in the ...
-
Service Project Administrator
1 week ago
Trane Technologies plc West Palm Beach, United StatesAt Trane TechnologiesTM and through our businesses including Trane and Thermo King, we create innovative climate solutions for buildings, homes, and transportation that challenge what's possible for a sustainable world. We're a team that dares to look at the world's challenges an ...
-
Fleet Maintenance Supervisor
1 week ago
Insight Global Lake Worth, United StatesPosition: Region Fleet Maintenance Supervisor · REMOTE · Pay Rate: $60,000-$80,000 Salary Based On Experience · Looking to HIRE RIGHT AWAY · GREAT Company Culture and Growth Opportunities · Must Haves: · 2-4+ years of Fleet Maintenance Coordinator/Supervisor experience · Fleet ma ...
-
Diesel Technician
1 week ago
Cummins Riviera Beach, United StatesDIESEL TECHNICIAN · Description · We are looking for a talented Diesel Technician to join our team specializing in engine repairs for our Distribution Business in West Palm Beach, FL. · $5000 Sign on Bonus · In this role, you will make an impact in the following ways: · * Complet ...
-
Diesel Technician
1 week ago
Cummins Riviera Beach, United StatesDIESEL TECHNICIAN · Description · We are looking for a talented Diesel Technician to join our team specializing in engine repairs for our Distribution Business in West Palm Bech, FL · $5000 Sign on Bonus · In this role, you will make an impact in the following ways: · * Complete ...
-
Assistant Project Manager
6 days ago
Moss West Palm Beach, United StatesCOMPANY OVERVIEW · Moss is a national privately held construction firm providing innovative solutions resulting in award-winning projects. With regional offices across the United States, Moss focuses on construction management, solar EPC, and design-build. The company's diverse ...
-
Construction Project Manager
6 days ago
Aldi Inc. West Palm Beach, United StatesWho's driving the success of one of the fastest growing retailers in the nation? Our National Real Estate Services team. After all, we have an aggressive plan to become the third-largest U.S. grocery retailer in the nation. And this team will support the procurement and developme ...
-
Customer Project Manager
1 week ago
Dassault Falcon Stuart, United StatesDo you have stellar customer service working with VIP's, 5 years of working in a corporate aircraft environment, and experienced in managing and directing projects? If so, come soar with Dassault Falcon Jet and apply TODAY · Dassault Falcon Jet is building a state of the art 54,0 ...
-
Service Project Administrator
1 week ago
Trane Technologies West Palm Beach, United StatesAt Trane TechnologiesTM and through our businesses including Trane and Thermo King, we create innovative climate solutions for buildings, homes, and transportation that challenge what's possible for a sustainable world. We're a team that dares to look at the world's challenges an ...
-
Service Booker
1 week ago
Mercedes-Benz of North Palm Beach North Palm Beach, United StatesJob Description · Job DescriptionAt New Country, our people do whatever it takes to find solutions. We're building a culture that's genuinely engaged & dedicated to the communities we serve. Our dealerships & employees pride themselves on being deeply involved in local communitie ...
-
Project Manager-West Palm
3 days ago
Estrem & Co. West Palm Beach, United StatesJob Description · Job DescriptionA TOP FLORIDA GENERAL CONTRACTOR IS SEARCHING FOR A PROJECT MANAGER IN THEIR WEST PALM BEACH OFFICE to work on a private school in the West Palm Beach area. Must have 5 years of Construction experience. · What's in it for you: · The GC has a thou ...
Warranty Administrator - Jupiter, United States - MarineMax
Description
OVERVIEW: The Warranty Administrator is responsible for completing all functions involved with the compilation and submission of dealer claims for reimbursement of warranty parts and labor for the assigned service facilities.KEY TASKS: