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    Product Tech Support Associate - Mesa, United States - Cognizant

    Cognizant
    Cognizant Mesa, United States

    3 days ago

    Default job background
    Technology / Internet
    Description

    Job Title: Product Tech Support Associate

    Location: Mesa, AZ – Hybrid (3 days' onsite and 2 days' work from home)

    Role: Individual Contributor Internal Facing Role

    Essential Functions:

    • Develop and maintain .NET 8 MVC Web API and Angular 15 application.
    • Collaborate with team members to design, develop, and implement software solutions.
    • Write clean, scalable, and maintainable code adhering to coding standards and best practices.
    • Participating in internal and sprint meetings to clarify requirements, formulate design approaches and confirm they meet the business needs.
    • Assist in troubleshooting, debugging, and resolving support requests in production environments.
    • Stay updated with emerging technologies and suggest improvements to enhance system performance and user experience.
    • Participate in development prototypes.

    Qualifications:

    Education: Bachelor's degree in Computer Science. An equivalent combination of education and work experience may be taken into consideration in lieu of a degree.

    Required Experience:

    Minimum of four years' related experience in a software development environment.

    • Strong Proficiency in C# .Net Core MVC Web API.
    • Proficient in using Microsoft Visual Studio, VS Code,POSTMAN, Azure Repo with GIT and NuGet and related tools.
    • Strong Proficiency in writing stored procedures and functions using relational database Azure SQL.
    • Experience in designing ,documenting,developing and integrating REST API in Angular application
    • Experience in developing background services in C# / WebJobs.
    • Experience with Agile development Methodologies.

    Desired Experience:

    • Healthcare (Health Plan) industry experience preferred.

    Behavioral Competencies:

    • Strong written and verbal communication skills with the ability to communicate with all levels of management.
    • Strong presentation skills with the ability to present to all levels of management.

    Technical Competencies:

    • Self-starting,quick learning and teamwork skills.
    • Excellent analytical and problem solving skills.
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