- Verify appropriate documentation is in the chart.
- Verify order for treatment and submit for insurance verification.
- Verify and submit verification of benefits as applicable for the program.
- Obtain required predetermination/prior authorizations.
- Communicate and collaborate with applicable internal and external stakeholders, including the patient.
- Assimilate and maintain contact information.
- Maintain spreadsheet.
- Manage all forms of communication (email, phone calls and/or faxes).
- Calculate patient responsibility, communicate patient with out-of-pocket expense.
- Scheduling patients.
- Schedule Peer-to-Peer consultation.
- Collect payment for all applicable services.
- Verifying appropriate supplies are on hand and sufficient quantities are available.
- Manage orders in the EMR.
- Coordinate specialty pharmacy set up, scheduling and delivery.
- Letters and medical leave paperwork.
- Document applicable clinical information in the patients record.
- Other duties as assigned
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patient coordinator - Indianapolis, IN , USA, United States - Urology of Indiana
Description
About the RolePosition Summary: Primary responsibility is to coordinate fast-paced, high-volume service lines for Men's Health. This includes facilitating requests for services, obtain prior authorization and verify benefits, confirming orders, coordinating deliveries and quantity on hand, scheduling patients, and collecting payments. This process includes but is not limited to collecting all necessary documentation, communicating with internal and external stakeholders and patients for the Men's Health Specialty programs.
Major Duties and Responsibilities:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
High school diploma or GED. 1-2 years previous experience within a medical facility preferred; or equivalent combination of education and experience. Medical billing, coding and/or clinical knowledge is preferred.
Language Skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine correspondence. Ability to speak effectively before individuals or groups of people.
Mathematical Skills
Ability to calculate basic figures and amounts. Ability to apply concepts of basic algebra and geometry.
Reasoning Ability
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, verbal, diagram, or schedule form.
Computer Skills
To perform this job successfully, an individual should have basic computer knowledge including Microsoft Office Suite, including Outlook, Word, Excel, TEAMS, and EMR
Other Skills and Abilities
Strong written, verbal, and interpersonal communication skills.
Demonstrate a positive, cooperative, and professional attitude towards co-workers and public. Ability to multi-task.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Travel
Travel is primarily local during the business day.
Position Type/Expected Hours of Work
This is a full-time position. Days and hours of work are Monday through Friday, approximately 8 hours per workday.
What We are Offer You
At U.S. Urology Partners, we are guided by four core values. Every associate living the core values makes our company an amazing place to work. Here Every Family Matters
Compassion
Make Someone's Day
Collaboration
Achieve Possibilities Together
Respect
Treat people with dignity
Accountability
Do the right thing
Beyond competitive compensation, our well-rounded benefits package includes a range of comprehensive medical, dental and vision plans, HSA / FSA, 401(k) matching, an Employee Assistance Program (EAP) and more.
About US Urology Partners
U.S. Urology Partners is one of the nation's largest independent providers of urology and related specialty services, including general urology, surgical procedures, advanced cancer treatment, and other ancillary services. Through Central Ohio Urology Group, Associated Medical Professionals of NY, Urology of Indiana, and Florida Urology Center, the U.S. Urology Partners clinical network now consists of more than 50 offices throughout the East Coast and Midwest, including a state-of-the-art, urology-specific ambulatory surgery center that is one of the first in the country to offer robotic surgery. U.S. Urology Partners was formed to support urology practices through an experienced team of healthcare executives and resources, while serving as a platform upon which NMS Capital is building a leading provider of urological services through an acquisition strategy.
U.S. Urology Partners is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.
