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Santa Ana

    Patient Care Coordinator - Santa Ana, United States - AltaMed Health Services

    AltaMed Health Services
    AltaMed Health Services Santa Ana, United States

    3 weeks ago

    Default job background
    Description
    Work Boldly. Live Brilliantly.
    At AltaMed, we don't just serve our communities, we are part of them.

    We have raised the expectations of what a community clinic can deliver because we think quality care is for everyone.

    And, we are determined to provide it no matter the challenges because this is more than a job. It's the calling of our lives and it compels us to keep moving forward.
    Job Overview
    The Patient Care Coordinator (PCC) acts as liaison between prospects, patients and between AltaMed and the community it serves. This position provides a specific channel by which patients can seek solutions to problems, concerns, and unmet needs. Acts as a patient advocate for non-medial issues for the entire family.

    The PCC will assist patients and their family members with various concerns that relate to their overall experience at AltaMed.

    Such issues may include, but are not limited to, quality of care, staff interaction, access to care, enrollment assistance, general assistance and information.


    • Minimum high school diploma with a minimum of three years direct
    outreach/marketing/sales

    experience in the healthcare industry required or
    B.S./B.A. degree in healthcare or business administration or a related field of study preferred.

    • Certified Application Assistor (CEC) certification required within 6 months of date of hire.
    • Three years minimum experience in Customer Service required.

    Bilingual:
    Spanish/English or English/Mandarin Chinese or Cantonese or English/Vietnamese strongly preferred.

    • Experience working with the underserved populations preferred.
    Benefits & Career Development
    Medical, Dental and Vision insurance
    403(b) Retirement savings plans with employer matching contributions
    Flexible Spending Accounts
    Commuter Flexible Spending
    Paid Time Off & Holidays
    Paid CME Days
    Malpractice insurance and tail coverage
    Tuition Reimbursement Program
    Corporate Employee Discounts
    Employee Referral Bonus Program
    Pet Care Insurance
    Salary Range
    $ $28.15 hourly

    Work Boldly. Live Brilliantly.
    At AltaMed, we don't just serve our communities, we are part of them.

    We have raised the expectations of what a community clinic can deliver because we think quality care is for everyone.

    And, we are determined to provide it no matter the challenges because this is more than a job. It's the calling of our lives and it compels us to keep moving forward.
    Job Overview
    The Patient Care Coordinator (PCC) acts as liaison between prospects, patients and between AltaMed and the community it serves. This position provides a specific channel by which patients can seek solutions to problems, concerns, and unmet needs. Acts as a patient advocate for non-medial issues for the entire family.

    The PCC will assist patients and their family members with various concerns that relate to their overall experience at AltaMed.

    Such issues may include, but are not limited to, quality of care, staff interaction, access to care, enrollment assistance, general assistance and information.

    Minimum Requirements

    • Minimum high school diploma with a minimum of three years direct
    outreach/marketing/sales

    experience in the healthcare industry required or
    B.S./B.A. degree in healthcare or business administration or a related field of study preferred.

    • Certified Application Assistor (CEC) certification required within 6 months of date of hire.
    • Three years minimum experience in Customer Service required.

    Bilingual:
    Spanish/English or English/Mandarin Chinese or Cantonese or English/Vietnamese strongly preferred.

    • Experience working with the underserved populations preferred.
    Benefits & Career Development
    Medical, Dental and Vision insurance
    403(b) Retirement savings plans with employer matching contributions
    Flexible Spending Accounts
    Commuter Flexible Spending
    Career Advancement & Development opportunities
    Paid Time Off & Holidays
    Paid CME Days
    Malpractice insurance and tail coverage
    Tuition Reimbursement Program
    Corporate Employee Discounts
    Employee Referral Bonus Program
    Pet Care Insurance
    Salary Range
    $ $28.15 hourly
    About Us

    Quality Care Without Exception

    Bold decisions and innovative thinking have helped AltaMed become the nation's largest network of community-based primary care facilities and senior care programs.

    We are

    Joint Commission

    accredited health system focused on preventative medicine and the elimination of health care disparities throughout Southern California.

    At AltaMed, we empower over 4,000 employees in medicine, nursing, social work, dentistry, mental health, and health administration to work boldly – bringing their best ideas and greatest strengths to our facilities every day – and to live brilliantly, applying that same energy and purpose to their lives and communities outside.

    Explore our opportunities throughout Los Angeles and Orange counties and take your career to the highest level.

    #J-18808-Ljbffr
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