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Huntsville

    Specialist II - Huntsville, United States - Sam Houston State

    Sam Houston State
    Sam Houston State Huntsville, United States

    2 weeks ago

    Default job background
    Description

    Requisition:
    S

    Occupational Category (Staff Positions Only): Technical/Para-Professional

    Hiring Salary:
    Monthly-Staff


    Department:
    Student Account Services


    General Requirements:
    Associates Degree in related field. Two years relevant experience or experience in a related field. Experience with event coordination and scheduling, UX certificates or related web development experience skills in HTML or Java preferred. A combination of education, experience, and training that would produce the required knowledge and abilities could be considered.

    Nature & Purpose of Position/Usual Duties:
    Perform specialist duties relating to program and event management for Student Account Services

    Primary Responsibilities (Staff Positions Only):

    Customer Service:
    Contacts students and departments to resolve issues related to Student Account Services. Manages phone calls, emails, and inquiries. Maintains and oversees various office technologies (iPads, laptops, printers, etc.). Facilitates departmental programming and assist with event efforts.
    Program Coordinator
    Provides technical support relating to the Bearkat OneCard to departmental and students. Oversees departmental ID badge printing. Including the printing, charging and auditing of records. Contributes to policy development for the Bearkat OneCard. Maintains Student Account Services external presence to university partners and external parties. Maintains digital signage, website maintenance, video design, email templates, printed materials, etc. Coordinates departmental projects and track assessment data.
    Supervisory
    Supervises student employees, including scheduling and general duties.

    Other Duties:
    Participates in special campus events (including evenings and weekends). Performs additional assigned tasks as needed.

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