Employee (m/f/d) for our Technical Customer Support - DS-Win, DS4 - Walker, United States - Quantum Ventures

Quantum Ventures

Verified Company

Walker, United States

1 week ago

Posted by:

Michael Johnson

beBee Recruiter

Description

Your Employer

Dampsoft is THE pioneer and specialist for dental software. Since our founding in 1986, we have successfully established ourselves in the market: as an independent family business that offers powerful solutions specifically for the management of dental practices. Around customers trust in our expertise, making our software one of the most widely used professional practice management programs in Germany. At the same time, it is our goal to be a trendsetter and innovation driver for dental practice management systems of tomorrow.

Your Responsibilities

You are a competent contact person for our customers and their system administrators
You independently handle technical inquiries and solve them via telephone or remote access
You provide project support for the further development of our software
You take on technical testing tasks to support our quality assurance

Your Profile

You have experience in dealing with customers over the phone and have completed training in the IT field, e.g. as an IT systems electronics technician
You have advanced knowledge of Microsoft operating systems and network technology
You are open to new technologies and have a willingness to learn
You are flexible, open-minded, and have a strong service orientation
You have a good understanding of technical relationships
You have a friendly, polite, and solution-oriented work style