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    Site Reliability Engineer - Los Angeles, United States - Manufacturers Bank

    Manufacturers Bank
    Manufacturers Bank Los Angeles, United States

    1 week ago

    Default job background
    Description
    About the Organization
    Manufacturers Bank was formed by a group of banking entrepreneurs in June 1962. Our scope is to serve the specialized needs of California middle-market businesses, manufacturers, wholesalers, distributors, importers, exporters, and service companies, including small businesses and professionals.

    Our mission is to be "the bank of choice" for middle market and professional service companies by establishing long term customer relationships and loyalty, providing superior products and services through a core of highly skilled and seasoned bankers.
    To achieve our mission to be the 'bank of choice' for middle market and professional services companies, we are focused on our vision to be the premier California regional business bank that can provide the sophistication and expertise of a larger institution with the personal 'high touch' services of a smaller bank.

    Specialties:

    Commercial Loans and Lines of Credit, Asset-Based Financing, SBA Loans, and Specialized Financing, Real Estate Loans, Cash Management Services, International Services

    Description

    NEW DIGITAL BANK MISSION STATEMENT:

    Join us on our mission to create a completely new, 100% digital bank that truly serves customers' best interests. We are a close-knit and fun-loving team of seasoned financial services professionals who came together for the challenge of building a bank from scratch - and we are committed to doing it all the right way (from technology infrastructure to modern marketing to customer experience).

    We work with the flexibility and speed of a start-up. But we also have significant stability and capital from being part of the SMBC Group (Sumitomo Mitsui Banking Corporation). SMBC is the 2nd largest bank in Japan and the 12th largest bank in the world with operations in over 40 countries. And SMBC is committed to disrupting the US marketplace with ground-breaking products.

    It's the best of both worlds, and we are seeking proven marketing leaders to propel us towards a national launch. We have both the ambitious growth plans and the 'patient capital' necessary to execute a multi-year plan. Join us on the journey to deliver an exciting concept of evolved banking.

    GENERAL SUMMARY:
    As a Software Engineer - SRE this role will be responsible for monitoring the applications and responding to events, incidents and changes originating from internal or vendor applications. Investigate incidents and problems and determine root cause. Will use ServiceNow, Jira, Confluence, Splunk, Azure Monitor, Google Cloud Monitoring.

    PRINCIPAL DUTIES, AND RESPONSIBILITIES:
    • Troubleshoot and resolve issues in live production environments and implement strategies to eliminate them with minimal support.
    • Manage applications through automation.
    • Support and monitor new and existing services, platforms, and application stacks.
    • Engage in improving the lifecycle of services deployment, operations, and refinement.
    • Provide technical expertise during service impacting events.
    • Collaborate with other engineers on code reviews, internal infrastructure improvements and process enhancements.
    • Use scalability testing to measure, tune and optimize system performance.
    • Participate in periodic 24x7 on-call duties.
    • Being accountable for resolving the outage via workaround or permanent fix
    • Ensuring all administration and reports are maintained and up to date including contacts information technical diagrams post major incident reviews.
    • Responsible for communicating with various stake holders & shipping IT Communication.
    • Responsible for the effective implementation of the process Incident, Change and Problem Management and conducts the respective reporting procedure.
    • Monitor the incidents to ensure that the Service Level Agreement is respected.
    • Identify initiate schedule and conduct incident reviews.
    • Ensure the closure of all resolved and end-user confirmed Incident records.
    • Establish continuous process improvement cycles where the process performance activities roles and responsibilities policies procedures and supporting technology is reviewed and enhanced where applicable.
    • Headed Proof-of-Concepts on Splunk implementation, splunk indexing and plugins, mentored and guided other team members on Understanding the use case of Splunk.
    • Knowledge on Splunk Enterprise Deployments and enable continuous integration as part of configuration using , , & , ) management.
    • Knowledge of log parsing, complex Splunk searches, including external table lookups, Splunk data flow, components, features, and product capability.
    • . Knowledge in setting up alerts and Monitoring recipes from the Machine generated data.
    Position Requirements

    POSITION SPECIFICATIONS:

    Education: Bachelor's Degree or Equivalent

    Experience, Skills & Qualifications:
    • 4+ years of experience in Site Reliability engineering
    • Experience with one or more Cloud Platforms (Azure, AWS, GCP)
    • Experience with Container technologies: Kubernetes, Docker, PKS
    • Experience setting up monitoring in applications and database.
    • Experience in third party services and third-party vendor management
    • Experience in ServiceNow
    • Excellent verbal, written, and interpersonal communication skills.
    Full-Time/Part-Time
    Full-Time

    Position
    Software Engineer - Site Reliability (Remote)

    Open Date
    6/8/2023

    Location
    Corporate Headquarters

    Salary Range

    EOE Statement
    We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

    CCPA Disclosure

    This California Consumer Privacy Act Disclosure ("CCPA Disclosure") explains how MB collects, uses, and discloses personal information subject to the California Consumer Privacy Act ("CCPA") as amended by the California Privacy Rights Act ("CPRA"). It also describes the privacy rights of California residents under the CCPA and how they may exercise those rights.

    This CCPA Disclosure applies solely to California residents and supplements all other applicable MB privacy policies and notices.

    Website:

    This position is currently accepting applications.
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