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    Oracle Functional Consultant - Columbus, United States - Apex Systems Inc Defunct

    Apex Systems Inc Defunct
    Apex Systems Inc Defunct Columbus, United States

    2 weeks ago

    Default job background
    Description

    Position :
    Oracle Functional Consultant


    Location :
    Remote


    Requirements :
    4+ years of Experience in HRIS or IT related field or work with HR or IT system management

    2+ years of experience managing business partnerships and/or supporting Time/Labor In-depth knowledge of functionality and some technical areas of Oracle Time/Labor.

    SQL and/or Advanced Excel experience
    Must be personable and articulate with excellent writing and interpersonal communication/relationship skills.
    Ability to work effectively under pressure and manage multiple customer support issues simultaneously


    Responsibilities :


    Participate as an essential member of the support team, taking responsibility for owning and resolving incidents pertaining to Oracle Cloud customers who are already live.

    Consult with the Business unit to understand what enhancements or business projects they have.
    Communicate the ongoing status of assigned cases.
    Develop customer-facing documentation (configuration workbooks, job aids, test scripts).
    Create and maintain templates with latest release information.
    Conduct triage sessions with customers to determine root cause, document outstanding issues, and provide solutions and workarounds.
    Advise customer on best practices and impacts of quarterly releases.
    Train the customer as well as counterparts in administrative operations.
    Implement new functionality within Benefits module to expand customer roadmap.
    Assist customers with preparation and support of Time/Labor activities.
    Work closely with customers on configuration status.
    Implementation experience or knowledge of Oracle Cloud Human Resources.
    Oracle HCM Cloud modules Time & Labor and Absence Management.

    Nice to haves:
    Payroll, Benefits, and Compensation

    #J-18808-Ljbffr
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