ServiceNow Discovery/CMDB Developer - Hoover, United States - Regions Bank

Regions Bank Hoover, United States

1 week ago

Description

Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job.

We believe in offering performance-driven individuals a place where they can build a career a place to expect more opportunities.

If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.

Regions is dedicated to taking appropriate steps to safeguard and protect private and personally identifiable information you submit.

The information that you submit will be collected and reviewed by associates, consultants, and vendors of Regions in order to evaluate your qualifications and experience for job opportunities and will not be used for marketing purposes, sold, or shared outside of Regions unless required by law.

Such information will be stored in accordance with regulatory requirements and in conjunction with Regions' Retention Schedule for a minimum of three years.

You may review, modify, or update your information by visiting and logging into the careers section of the system.

Job Description:
At Regions, the Software Engineer oversees application development, modification, and maintenance of applications. This position monitors system applications, ensures systems run smoothly, and creates reports and other documentation outlining findings/solutions. This position sits within Regions' Technology department.

Primary Responsibilities

Oversees development and installation of new hardware and software

Installs and configures systems and other software

Tests installed software for malfunction detection

Identifies and resolves business systems issues

Designs and deploys new applications and enhancements to existing applications, software, and operation systems

Measures effectiveness and efficiency of existing systems

Develops and implements strategies to improve systems

Monitors and tests system performance

Typically has full ownership of a process

May act as a procedural expert

May lead the work of junior level associates

This position is exempt from timekeeping requirements under the Fair Labor Standards Act and is not eligible for overtime pay.

Requirements

Bachelor's degree in Computer Science, Computer Engineering or a related field

Five (5) years of experience

Skills and Competencies

Ability to collaborate with programmers, developers, and other technology professionals to achieve a common objective

Ability to conduct system analysis to detect issues with performance

Ability to develop and implement technology solutions to resolve technical challenges

Ability to manage multiple projects simultaneously

Knowledge of software testing techniques, code optimization and software debugging

Strong communication, analytical and problem solving skills

Strong executional capabilities

Thorough understanding of software structures, hardware, computing systems and how to integrate them

Managing the population of the ServiceNow Configuration Management Database (CMDB) utilizing automated discovery and other data import methods.

Configuring, implementing, and troubleshooting ITOM Discovery configuration, credentials, ranges, schedules, and reconciliation processes.

Configuring, implementing, and troubleshooting ServiceNow integrations/service graph connectors that perform secondary data import functions.

Configuration and administration of ServiceNow MID Servers.

Monitoring CMDB health and resolving conflicts between data sources. Ability to interpret ITOM Discovery logs/data to diagnose issues.

Define new configuration item (CI) classes, attributes, data collection, and governance.

Create/modify list views, queries, reports, and dashboards in ServiceNow with CMDB data.

Create/modify CMDB identification and reconciliation rules.

Provide oversight and governance to maintain the integrity of the CMDB.

Broad ServiceNow knowledge and ability to perform configuration and administration in other areas/modules of the NOW platform is a plus.

Creating ServiceNow API calls to both retrieve and post information from other systems.

This position may be filled at a higher level depending on the candidate's qualifications and relevant experience

This position must be within a reasonable driving distance to a Branch, Consumer Operations, or Professional Office Building with the primary location being for Birmingham, AL, Nashville, TN, Atlanta, GA or Charlotte, NC.

Regions will not provide relocation assistance for this position, and relocation would be at your expense. Exceptions to the geographic location requirement may be made for current Regions associates who work remotely.

Position Type

Full time

Compensation Details

Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions.

Other factors which directly impact pay for individual associates include:
experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job.

The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position.

Job Range Target:

Minimum:
$104,650.00 USD

Median:
$136,990.00 USD

Incentive Pay Plans:
Benefits Information

Regions offers a benefits package that is flexible, comprehensive and recognizes that "one size does not fit all" for benefits-eligible associates.

) Listed below is a synopsis of the benefits offered by Regions for informational purposes, which is not intended to be a complete summary of plan terms and conditions.

Paid Vacation/Sick Time

401K with Company Match

Medical, Dental and Vision Benefits

Disability Benefits

Health Savings Account

Flexible Spending Account

Life Insurance

Parental Leave

Employee Assistance Program

Associate Volunteer Program

Please note, benefits and plans may be changed, amended, or terminated with respect to all or any class of associate at any time.

To learn more about Regions' benefits, please click or copy the link below to your browser.

Location Details

Riverchase Operations Center

Location:
Hoover, Alabama

Bring Your Whole Self to Work

We have a passion for creating an inclusive environment that promotes and values diversity of race, color, national origin, religion, age, sexual orientation, gender identity, disability, veteran status, genetic information, sex, pregnancy, and many other primary and secondary dimensions that make each of us unique as individuals and provide valuable perspective that makes us a better company and employer.

More importantly, we recognize that creating a workplace where everyone, regardless of background, can do their best work is the right thing to do.

OFCCP Disclosure:
Equal Opportunity Employer/Disabled/Veterans

Job applications at Regions are accepted electronically through our career site for a minimum of five business days from the date of posting.

Job postings for higher-volume positions may remain active for longer than the minimum period due to business need and may be closed at any time thereafter at the discretion of the company.

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