- Receives telephone calls from utility customers regarding new services, transferring accounts, discontinuing service, change of address, bank drafts, cut on, cut off and billing problems.
- Takes applications for new services, collects appropriate fees, assigns account numbers, sets up customer information and prepares service orders.
- Accepts cash and check payments for utility bills and other fees and services.
- Receives customer inquiries, searches out information, answers customer questions.
- Gathers, assembles, tabulates, checks and files financial data.
- Posts, checks, balances, updates and adjusts utility account on the computer.
- Maintains financial and statistical records and compiles reports.
- Posts, checks and balances utility accounts on computer.
- Types service orders, requisitions and correspondence.
- Accounts for checks and cash received daily and balances against receipts.
- Files various fiscal transaction documents.
- Searches documents for posting errors.
- Collates, sorts and compiles fiscal data in accordance with procedures.
- Operates typewriter, calculator, computer and other standard office equipment incident to maintaining records.
- Performs related tasks as required.
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Talent Acquisition Specialist
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Crimson Technologies Piney Green, NC, United States FreelanceAt ProDIG GmbH, we develop sophisticated IT solutions with highly motivated individuals that create long-term value for our clients. As a consulting and service company, we support clients from various industries such as banking & FinTech, IT & telecommunications, aerospace, and ...
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Terra Richlands, NC, United States Freelance**At the earliest possible date, we are looking for a Health and Nursing Specialist or Specialist Nurse (m/f/d) for our Weaning Center in Hofheim, located in Richlands, NC.** · Full-time or part-time positions available. · **Your responsibilities:** · - Providing expert and compr ...
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The Stepping Stones Group, LLC Jacksonville, NC , USA, United StatesTogether we can stand even stronger behind our mission to bring children and families first-class services. As industry leaders, we'll continue to bring you unrivaled opportunities for professional and personal growth. The Stepping Stones Group is cu Specialist, Healthcare, Staff ...
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peer support specialist i
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Recovery Innovations Jacksonville, NC , USA, United StatesRI International is the leader in Peer-Powered Support to those in crisis for mental health and substance use. · Our Mission is to empower people to recover, succeed in accomplishing their goals, find meaning and purpose in life, and reconnect with themselves and others. · Our Vi ...
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peer support specialist i
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Recovery Innovations Jacksonville, NC , USA, United StatesRI International is the leader in Peer-Powered Support to those in crisis for mental health and substance use. · Our Mission is to empower people to recover, succeed in accomplishing their goals, find meaning and purpose in life, and reconnect with themselves and others. · Our Vi ...
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RPI Group Inc Jacksonville, United StatesJob Description · Job Description · RPI Group, Inc. is looking for a Cybersecurity Specialist to join an exciting team of professionals at Camp LeJeune, North Carolina. As a Cybersecurity Specialist, you will be an integral part of our team, supporting our USMC customer by prov ...
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LINCHPIN SOLUTIONS INC Jacksonville, United StatesJob TypeFull-timeDescriptionIf you are looking for an exciting career opportunity in the IT, engineering, software development, logistics, and project management fields, Linchpin Solutions is the place to be We are currently hiring for a dynamic and experienced IT Specialist III. ...
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AMM Healthcare Jacksonville, United StatesSummary:Atlantic Medical Management (AMM) is hiring a CMA or RMA to work as our Patient Care Coordinator for the Care Management (CM) Department. AMM is a corporate medical management firm that is dedicated to improving patient care. The Patient CareCoordinator is responsible for ...
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Public School of North Carolina Jacksonville, United StatesPOSITION TITLE: School Nutrition Assistant I REPORTS TO: School Nutrition Manager BEGINNING DATE: Open Until Filled · NATURE OF WORK: · An employee in this class is a combination as needed employee as a cook specialist and cashier. The employee prepares food by standardized recip ...
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School Nutrition Assistant
Found in: One Red Cent US C2 - 6 days ago
Public School of North Carolina Jacksonville, United StatesPOSITION TITLE: School Nutrition Assistant REPORTS TO: School Nutrition Manager BEGINNING DATE: Open Until Filled · NATURE OF WORK: · An employee in this class is a combination as needed employee as a cook specialist and cashier. The employee prepares food by standardized recipes ...
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Found in: Orion Innovations US - 1 week ago
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RPI Group Inc Jacksonville, United StatesJob Description · Job DescriptionRPI Group, Inc. is looking for a Cybersecurity Specialist to join an exciting team of professionals at Camp LeJeune, North Carolina. As a Cybersecurity Specialist, you will be an integral part of our team, supporting our USMC customer by providing ...
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Found in: Orion Innovations US - 1 week ago
Diamond Dynamics Topsail Beach, NC, United States FreelanceWe are currently seeking a space planner (m/f/d) in the financial services industry for our location in Topsail Beach, NC. · Requirements: · - Solid knowledge of procurement law (especially VOB / HOAI) · - Excellent IT skills (MS Office / CAD) · - Strong design, communication, an ...
Customer Service Specialist - Jacksonville, United States - City of Jacksonville, North Carolina
Found in: Lensa US 4 C2 - 6 days ago
Description
Salary : $33, $53,376.38 AnnuallyLocation : Jacksonville, NC
Job Type: Regular - Full Time
Job Number: FY
Department: Finance (44)
Division: General Finance
Opening Date: 04/18/2024
Closing Date: 5/2/2024 11:59 PM Eastern
General Definition of Work
A Little About The City: The City of Jacksonville is the commercial hub of Onslow County and home to Marine Corps Base Camp Lejeune and New River Air Station. The City has grown rapidly since 1941, when Camp Lejeune was established, and possesses a rich City history dating back to 1731.
The City of Jacksonville is a great place to work, live and play for you and your family. Visit JacksonvilleNC to learn more about what to do in the City of Jacksonville.
The Water Billing Division serves as the central collection point for City revenue and provides customer service and billing for City utility accounts. Customer Service Specialists play a vital role helping citizens maintain satisfactory water services with the City.
General Description: The City of Jacksonville is looking for someone that has a passion for service and enjoys being a part of a fast paced environment. The Customer Service Specialist performs responsible clerical work involving utility customer service and the preparation and/or maintenance of fiscal or related records; does related work as required. Work is performed under regular supervision.
Essential Functions/Typical Tasks
Assisting customers with service requests; providing information; collecting and accounting for fees; preparing and maintaining customer records and files.
(These are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
Any combination of education and experience equivalent to graduation from high school and 6 months to 2 years experience in general office work.
May require ability to be bonded.
Knowledge, Skills and Abilities
General knowledge of utility, meter reading and bookkeeping terminology, methods, procedures and equipment; general knowledge of standard office procedures, practices and equipment; general knowledge of utility service connection and termination procedures, billing, collecting and adjustments; ability to understand and follow oral and written directions; ability to follow detailed work procedures; ability to post accounts and to perform mathematical computations with speed and accuracy; skill in the use of a variety of computer and office machines and some typing ability; ability to establish and maintain effective working relationships with associates, customers and the general public.
Equal Employment Opportunity
The City of Jacksonville is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to race, color, sex, national origin, age, marital status, religion, or disabilities unrelated to the essential function of the position.
The City of Jacksonville offers a comprehensive benefits package to all eligible employees.
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Briefly tell us why you would like to work in the City's Water Billing Department.
Required Question
