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Lead Help Desk Engineer
Found in: Lensa US 4 C2 - 1 day ago
EverWatch Annapolis Junction, United StatesJob Title: · Lead Help Desk Engineer · Overview: · EverWatch is a government solutions company providing advanced defense, intelligence, and deployed support to our countrys most critical missions. We are a full-service government solutions company. Harnessing the most advance ...
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Help Desk Specialist with Security Clearance
Found in: Dice One Red US C2 - 4 days ago
Cornerstone Defense Annapolis Junction, MD, United StatesTitle: Help Desk Specialist Location: Annapolis Junction, MD *Clearance: *Active TS/SCI w/ Polygraph needed to apply · • Company Overview: Cornerstone Defense, in partnership with our military, intelligence, and civil government customers, supports U.S · operations worldwide thro ...
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Help Desk Specialist with Security Clearance
Found in: Dice One Red US C2 - 3 days ago
Avid Technology Professionals Annapolis Junction, United StatesProvides 365 days, 4 days a week, 10 hour a day Shift. MANDATORY SKILLS: Work with a small team providing service availability monitoring and help desk support for internet-like collaboration services hosted on a government intranet for a large and diverse community of users Prov ...
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Help Desk Technician with Security Clearance
Found in: Dice One Red US C2 - 4 days ago
Columbia Technology Partners Annapolis Junction, MD, United States: The Level 1 System Administrator (SA) shall possess the following capabilities: · • Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. · • Provide support to IT systems including day-to-day operations, monitoring and ...
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Help Desk Specialist with Security Clearance
Found in: Dice One Red US C2 - 4 days ago
Avid Technology Professionals Annapolis Junction, MD, United StatesProvides 365 days, 4 days a week, 10 hour a day shift · MANDATORY SKILLS: Work with a small team providing service availability monitoring and help desk support for internet-like collaboration services hosted on a government intranet for a large and diverse community of users Pro ...
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Tier 1 Help Desk with Security Clearance
Found in: Dice One Red US C2 - 4 days ago
Columbia Technology Partners Annapolis Junction, United States: * Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software. * May coach and provide guidance to less-experienced professionals. * Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solution ...
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Help Desk Technician- TS/SCI W/ poly
Found in: Jobcase US 3 C2 - 4 days ago
General Dynamics Information Technology Annapolis Junction, United StatesHelp Desk Technician IITransform technology into opportunity as a Help Desk Technician II with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in improving how ...
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Help Desk Technician- TS/SCI W/ poly
Found in: Lensa US 4 C2 - 4 days ago
General Dynamics Information Technology Annapolis Junction, United StatesHelp Desk Technician II · Transform technology into opportunity as a Help Desk Technician II with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in improving ...
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Service Delivery- Tier 1 Help Desk with Security Clearance
Found in: Dice One Red US C2 - 4 days ago
Rolling Wave Technologies Annapolis Junction, United StatesResponds to internal and external IT Service Requests for IT service on both Unix and NT servers. Provides user notification of receipt of Web- or email-submitted requests. Logs and tracks inquiries using service request management database, and maintains history records and rela ...
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Systems Administrator with Security Clearance
Found in: Dice One Red US C2 - 4 days ago
Wyetech, LLC Annapolis Junction, MD, United StatesProvides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems · Manages IT system infrastructure and any processes related to these systems · Provides support to IT systems including day-to-day operations, monitoring and problem resol ...
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Senior System Administrator
Found in: Adzuna US D C2 - 5 days ago
Leidos Savage, United States contractDescription · Are you ready to work on projects that can potentially change the world? Join us at Leidos, where your most important work is ahead You will enjoy great benefits such as 5 weeks of Paid Time Off, Flexible Schedules, Discounted Stock Purchase Plans, Education and Tr ...
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System Administrator with Security Clearance
Found in: Dice One Red US C2 - 4 days ago
Emtak LLC Annapolis Junction, MD, United StatesThe ideal candidate for this Level 1 System Administrator role will have experience in the following: CentOS 6/7 · Rocky Linux (similar to CentOS) · PXE Boot (Linux Kickstart) · USG enterprise security requirements The Level 1 System Administrator provides support for implementat ...
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Linux Systems Engineer
Found in: Dice One Red US C2 - 4 days ago
Acclaim Technical Services Annapolis Junction, MD, United StatesRESPONSIBILITIES · Senior Linux Systems Engineer/Systems Admin with solid experience administering in the Linux environment; Work will include virtual servers and storage; Needs to be someone well versed in Linux and can work with little direction · Provides support for implement ...
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RRGT ASAC
Found in: Dice One Red US C2 - 4 days ago
Tailored Access, LLC Annapolis Junction, MD, United StatesProvides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems · Manages IT system infrastructure and any processes related to these systems · Provides support to IT systems including day-to-day operations, monitoring and problem resol ...
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Linux System Administrator Level 1 with Security Clearance
Found in: Dice One Red US C2 - 4 days ago
Jovian Concepts Annapolis Junction, MD, United States: · • Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. · • Manages IT system infrastructure and any processes related to these systems. · • Provides support to IT systems including day-to-day operations, monitoring and p ...
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System Administrator I with Security Clearance
Found in: Dice One Red US C2 - 4 days ago
CyberCore Technologies Annapolis Junction, MD, United States**TS/SCI Clearance w/Polygraph Required** ON CALL (U) Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems · Manages IT system infrastructure and any processes related to these systems · Provides support to IT systems includi ...
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Linux System Administrator Level 2 with Security Clearance
Found in: Dice One Red US C2 - 4 days ago
Jovian Concepts Annapolis Junction, MD, United States: · • Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. · • Manages IT system infrastructure and any processes related to these systems. · • Provides support to IT systems including day-to-day operations, monitoring an ...
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System Administrator Level 2 with Security Clearance
Found in: Dice One Red US C2 - 4 days ago
Jovian Concepts Annapolis Junction, MD, United States* Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems.Manages IT system infrastructure and any processes related to these systems. · • Provides support to IT systems including day-to-day operations, monitoring and problem re ...
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RM System Administrator Level 2 with Security Clearance
Found in: Dice One Red US C2 - 4 days ago
Jovian Concepts Annapolis Junction, MD, United States* Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. · • Manages IT system infrastructure and any processes related to these systems · Provides support to IT systems including day-to-day operations, monitoring and problem ...
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System Administrator Level 2 with Security Clearance
Found in: Dice One Red US C2 - 4 days ago
Columbia Technology Partners Annapolis Junction, MD, United States: Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems · Manages IT system infrastructure and any processes related to these systems · Provides support to IT systems including day-to-day operations, monitoring and problem res ...
Help Desk - Annapolis Junction, United States - ACES, Incorporated
Description
Job Title:
Help Desk /Junior Systems Admin
Overview:
EverWatch is seeking a motivated Junior System/Helpdesk Administrator to join an established Information Technology team in a fast paced, growing company environment. The Junior SA/Helpdesk Administrators primary responsibility will be to provide helpdesk services for our end-users and assist in other IT department initiatives. This individual will also be responsible for managing several information systems, and helping the IT team with server and application management. A strong security sense is required for this position, as well as a 'jack of all trades' mentality, in order to tackle the many unique obstacles present in the environment. This position is currently hybrid with three days per week in our Annapolis Junction office and occasionally a day or two in our Reston office, as needed.
Everwatch is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), gender identity, sexual orientation, national origin, age (40 or older), disability, genetic information, citizenship or immigration status, and veteran status or any other factor prohibited by applicable law.
Responsibilities:Primary point of contact for all incoming helpdesk tickets, including tracking and resolution of issues for end users.
Escalate helpdesk tickets that require tier 2/3, manager, or Director involvement.
Configure, ship, and track all new hire equipment for onboarding new employees and ensure proper collection of assets upon employee departures; maintain inventory of all employee-issued assets for the Annapolis Junction office.
Support for the companys Cloud platform maintaining user access credentials.
Support for specific systems, related software deployments, or IT projects as needed
Provide any additional operational support that the company deems necessary.
Maintain all IT office supplies and related inventory; manage inventory and supply ordering as needed
Troubleshooting for hardware or software on computers, printers, phones, televisions, and conferencing equipment
Qualifications:Hybrid work structure: 3 days in office/2 days remote, subject to change as needed
Self-motivated individual who shows initiative and jumps in to get involved in projects when needed and is comfortable operating with little or no supervision but also works well in a team focused environment
Exemplary Customer Service Skills
Familiarity and experience with O365 and Admin Center
Understanding of Active Directory, Symantec
Experience with laptop/desktop provisioning and configuration
Ability to communicate effectively both written and verbal
Ability to demonstrate good judgement in times of competing responsibilities or ambiguity
Ability to troubleshoot effectively and solve issues efficiently
Collaborates and communicates well with colleagues and internal clients
Demonstrated interest in learning new skills and technologies
Clearance Level:No clearance
Job Locations:
US-MD-Annapolis Junction
Skills:
Administrative, MS Office 365, DOD 8570, CI/CD