Help Desk Technician - Annapolis Junction, United States - Columbia Technology Partners

Columbia Technology Partners Annapolis Junction, United States

2 weeks ago

Technology / Internet

Description

:

The Level 1 System Administrator (SA) shall possess the following capabilities:

Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems.
Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
Provide support for the escalation and communication of status to agency management and internal customers
Optimize system operations and resource utilization, and perform system capacity analysis and planning.

Qualifications:

An Active TS/SCI clearance + FS polygraph
Seven (7) years experience as a SA in programs and contracts of similar scope, type and complexity is required.
Bachelor's degree in a technical discipline from an accredited college or university is required.
DoD 8570 compliance with IAT Level 2 is required.
Five (5) years of additional SA experience may be substituted for a bachelor's degree.

Desired experience:

VMWARE, exposure to AWS
Linux system administration experience

Columbia Technology Partners is an Equal Opportunity Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state, or local law. Our EEO policy reflects our commitment to ensure equality and promote diversity and inclusion in the workplace. Our policy applies to all employees, job candidates, contractors, stakeholders, partners, and visitors.

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