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Employee Benefits Account Manager - Eau Claire, United States - Harrison Gray Search & Consulting
Description
Job DescriptionJob Description
Harrison Gray Search
is looking for anEmployee Benefits Account Manager to join an insurance agency client of ours located in Eau Claire, Wisconsin.
This position works closely with a team of agents to provide excellent customer service and support to individual and group clients.
Qualified candidates will be licensed and have 3+years of Employee Benefits experience.Responsibilities
Serves as primary contact for all day-to-day service issues and other inquiries for assigned clients
Acts as liaison between client and vendors/carriers to resolve issues and identify opportunities for process improvements
Tracks, manages, and documents open issues keeping the client and agent informed on status and resolution
Coordinates marketing projects by gathering required employee and plan documentation such as census data, experience data, current and proposed plan design information
Quotes, analyzes, and compares health, individual and ancillary quotes
Manages renewal timeline to ensure timely execution of client decisions
Prepares summaries of insurance, renewals, schedules, and proposals
Reviews client contracts and policies for accuracy
Supports agents with new and renewal business presentations as needed
Coordinates enrollment and informational meetings between client and carrier
Maintains agency management system with up-to-date and accurate information
Builds and maintains strong customer relationships through pro-active communication
Communicates and educates clients on latest industry trends, issues, and changes
Required Knowledge and Skills
Benefits insurance industry experience with knowledge of employer group insurance marketplace
Practical knowledge of quoting process and tools
Proficient in Microsoft Office programs, especially Excel, Word, and Outlook
Analytical and critical thinker with ability to conduct independent research
Strong organizational skills with ability to prioritize and manage a large workload
Excellent verbal and written communication skills
Ability to effectively explain complex information both verbally and in writing
Strong editing and proofreading skills
Attention to detail and ability to complete tasks with a high degree of accuracy
Ability to perform basic mathematical computations
Ability to follow existing processes, procedures, and verbal instruction
Ability to manage multiple priorities, accurately, efficiently, and independently
License and Certification Requirements
Valid WI drivers license and acceptable driving history
Current licensure or ability to obtain Life & Health Resident Intermediary granted by the State of Wisconsin
Benefits
Full-Time
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Flexible Spending Accounts
Short and Long Term Disability
Accident and Critical Illness Insurance
Long Term Care Insurance
Identity Theft Protection
Paid Holidays
Paid Time Off
401K Plan
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