Veeva Vault Quality Solution Architect - West Point, United States - Merck Sharp & Dohme

Merck Sharp & Dohme

Verified Company

West Point, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

This role is positioned within the Veeva Vault Quality Platform Team, responsible for contributing to the technical solution design, implementation and continuous improvement of the Veeva Quality Suite.

We collaborate internationally to deliver the services and solutions that help everyone to be more productive and enable innovation.

Key Responsibilities:

Technical Oversight of Company's Veeva Vault Quality
Provide Product expertise in Veeva Quality suite as a certified Vault platform administrator.
Support new business process implementations and configuration changes for Vault Quality.
Participate in impact assessment activities, reviewing proposed changes and ensuring impact understood across QMS and QualityDocs.
Deliver product enhancements through agreed backlog process to ensure Veeva Vault Quality evolves to meet business needs
Ensure Quality Vault remains compliant as a Validated Solution through verification testing, documentation, and validation efforts
Collaborate across the Manufacturing IT & R&D IT Quality teams and work closely with Product Managers, Veeva Platform Lead, IT Architects, and Value/Product Line teams
Collaborate with Veeva Enterprise Managed Services on product features
Collaborate with Application Management Services team for end user support and system operations
Strong communication skills

Knowledge/Education Required:

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Minimum Level of Education Required - Bachelor's Degree in Computer Science, Engineering, MIS, and Science OR in a related field. The job requires a solid academic background on how Information Technology supports the delivery of business objectives.
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Preferred Level of Education - Veeva Certifications (Veeva Vault/Vault Quality Suite/ QMS). The role holder has completed the Certified Vault Training and is up to date.

Required Experience and Skills:

Problem solving skills are required to solve business process issues identified in the backlog.
Written and verbal communication skills including the ability to communicate with both a business and a technical audience.
The ability to work independently and effectively as a team across global hubs, and maintain a highly collaborative, transparent effort.
Demonstrated ability to solve problems with a sense of ownership, enthusiasm, and innovation.
Ability to work in a global, multicultural, Englishspeaking environment

Preferred Experience and Skills:

Experience in IT Quality and relevant business areas
Understanding of Quality Management System Capabilities (Audit/Inspection, Change Control, Deviation/CAPA, Risk Management, Complaint Management & Supplier Quality Management)
Experience in solution delivery with GMP systems
Experience with architecture, integration, interfaces, portals, and/or analytics
Understanding of Systems Development Life Cycle (SDLC), and current Good Manufacturing Practice (cGMP) processes
Experience in an Agile environment

What we need from you to be successful in this role:

Problem solving skills are required to solve business process issues identified in the backlog.
Written and verbal communication skills including the ability to communicate with both a business and a technical audience.
The ability to work independently and effectively as a team across global hubs, and maintain a highly collaborative, transparent effort.
Demonstrated ability to solve problems with a sense of ownership, enthusiasm, and innovation
Ability to work in a global, multicultural, Englishspeaking environment

NOTICE
FOR
INTERNAL
APPLICANTS

If you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separationpackage, then you are no longer eligible for your separation benefits package.

To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor.

**Employees working in roles that the Company determines require routine collaboration with external stakeholders, such as customer-facing commercial, or research-based roles, will be expected to comply not only with Company policy but also with policies established by such external stakeholders (for example, a requirement to be vaccinated against COVID-19 in order to access a facility or meet with stakeholders). Please understand that, as permitted by applicable law, if you have not been vaccinated against COVID-19 and an essential function of your job is to call on external stakeholders who require vaccination to enter their premises or engage in face-to-face meetings, then your employment may pose an undue burden to business operations, in which case you may not be offered employment, or your employment could be terminated. Please also note that, where permitted by applicable law, the Company reserves the right to require COVID-19 vaccinations for positions, s