- Manage the clinical needs of those calls by gathering thorough assessment information and de-escalating high risk situations with clients and families
- Attempt to divert as many situations from needing a face to face response
- Review Evolv for youth and family information that might be helpful during a crisis call
- Notify direct care and supervisory staff for follow ups needed the next day
- Participate in individual supervision and group meeting weekly
-
Medical Assistant, 40hr
3 weeks ago
Winchester Hospital Woburn, United States Full timeJob Type: Regular · Time Type: Full time · Work Shift: Day (United States of America) · FLSA Status: Non-Exempt · When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. · Job Type: · RegularScheduled Hours: · 40Work Shift: ...
-
Occupational Therapist
1 week ago
Thom Child And Family Services Woburn, United States*Sign-on-Bonus available $3,000*Are you looking for a rewarding opportunity working with the pediatric population (children birth to 3 years)? Are you passionate about making a difference in the lives of families? Thom Child & Family Services located in Woburn, MA is seeking lice ...
-
Occupational Therapist
2 weeks ago
Thom Child And Family Services Woburn, United States*Sign-on-Bonus available $3,000*Are you looking for a rewarding opportunity working with the pediatric population (children birth to 3 years)? Are you passionate about making a difference in the lives of families? Thom Child & Family Services located in Woburn, MA is seeking lice ...
-
Occupational Therapist
1 week ago
Thom Child And Family Services Woburn, United States*Sign-on-Bonus available $3,000*Are you looking for a rewarding opportunity working with the pediatric population (children birth to 3 years)? Are you passionate about making a difference in the lives of families? Thom Child & Family Services located in Woburn, MA is seeking lice ...
-
Occupational Therapist
4 days ago
Thom Child And Family Services Woburn, United States*Sign-on-Bonus available $3,000*Are you looking for a rewarding opportunity working with the pediatric population (children birth to 3 years)? Are you passionate about making a difference in the lives of families? Thom Child & Family Services located in Woburn, MA is seeking lice ...
-
Occupational Therapist
4 days ago
Thom Child And Family Services Woburn, United States*Sign-on-Bonus available $3,000*Are you looking for a rewarding opportunity working with the pediatric population (children birth to 3 years)? Are you passionate about making a difference in the lives of families? Thom Child & Family Services located in Woburn, MA is seeking lice ...
-
Occupational Therapist
3 weeks ago
Thom Child And Family Services Woburn, United States*Sign-on-Bonus available $3,000*Are you looking for a rewarding opportunity working with the pediatric population (children birth to 3 years)? Are you passionate about making a difference in the lives of families? Thom Child & Family Services located in Woburn, MA is seeking lice ...
-
Community Resource Specialist
3 weeks ago
Lahey Hospital & Medical Center Burlington, United StatesUnder the direction of the manager or supervising clinician, the Community Resource Specialist conducts resource assessments and collaborates with social work and/or medical staff to obtain community resources for Medical Center patients and families. Within developed · area of e ...
-
Occupational Therapist
3 weeks ago
Thom Child & Family Services Woburn, United StatesSign-on-Bonus available $3,000 Are you looking for a rewarding opportunity working with the pediatric population (children birth to 3 years)? Are you passionate about making a difference in the lives of families? Thom Child & Family Services located in Woburn, MA is seeking lice ...
-
Bilingual Occupational Therapist
3 weeks ago
Thom Child And Family Services Woburn, MA, United States*Sign-on-Bonus available $3,000* · Are you looking for a rewarding opportunity working with the pediatric population (children birth to 3 years)? Are you passionate about making a difference in the lives of families? Thom Child & Family Services located in Woburn, MA is seeking l ...
-
Occupational Therapist
1 week ago
Thom Child And Family Services Woburn, United StatesJob Description · *Sign-on-Bonus available $3,000*Are you looking for a rewarding opportunity working with the pediatric population (children birth to 3 years)? Are you passionate about making a difference in the lives of families? Thom Child & Family Services located in Woburn, ...
-
Occupational Therapist
3 weeks ago
Thom Child And Family Services Woburn, United StatesJob Description · Job Description*Sign-on-Bonus available $3,000*Are you looking for a rewarding opportunity working with the pediatric population (children birth to 3 years)? Are you passionate about making a difference in the lives of families? Thom Child & Family Services loca ...
-
Staff Clinician
2 weeks ago
Bentley University Waltham, United StatesJob Description Summary · Essential Duties- Provide in-person and remote mental health services to students including individual and group therapy, psychiatric referrals and medication monitoring, assessment of suicide/homicide or other danger to the community, evaluations pertai ...
-
Surgical Pathology Coordinator
1 week ago
Newton-Wellesley Hospital(NWH) Newton, United States**Surgical Pathology Coordinator** · This position is 20 hours/week. · Acting under the direction of the Anatomic Pathology Manager, the Surgical Pathology Coordinator will work under general supervision to perform technical and clerical functions required for core front-end labo ...
-
Office Assistant
3 weeks ago
Mass General Brigham Healthcare at Home Chelsea, United States**Office Assistant** · Mass General Brigham Home Care, an affiliate of Mass General Brigham, is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to refle ...
-
Clinician
1 week ago
Cambridge Eating Disorder Center Cambridge, United StatesJoin our esteemed team at the Cambridge Eating Disorder Center (CEDC), a nationally recognized leader in eating disorder treatment, located in the vibrant Harvard Square. With a well-established reputation and a consistently supportive culture, CEDC offers a fantastic work enviro ...
-
Referral Coordinator
1 week ago
Harvard University Cambridge, United States**Job Summary** · Serves as liaison between patients and providers to schedule diagnostic tests and specialty consultations at outside organizations (prior authorization as needed) and in-house specialty appointments. Obtains date of service and follows up with visit results. Ass ...
-
Community Resource Specialist
2 weeks ago
Lahey Health Burlington, United StatesUnder the direction of the manager or supervising clinician, the Community Resource Specialist conducts resource assessments and collaborates with social work and/or medical staff to obtain community resources for Medical Center patients and families. Within developed · area of ...
-
Medical Assistant Ii
2 weeks ago
Atrius Health Boston, United States**Medical Assistant II - Boston - OBGYN - FT** · **_ _** · - Atrius Health, an innovative healthcare leader, delivers an effective system of connected care for more than 690,000 adult and pediatric patients at 30 medical practice locations in eastern Massachusetts. Atrius Health' ...
-
Practice Administrator
3 weeks ago
Boston Child Study Center Boston, United States**Job Title**:Practice Administrator · **Department/Program**:Practice Management · **Reports to**: Director of Practice Management · **Location**:Boston, MA · **Office Type**: In-Office · **Schedule**: M-TH 10AM-6PM · **Salary**: 50K · **Benefits**:Medical & Dental Insurance - B ...
triage phone clinician - Woburn, MA , USA, United States - Youth Villages
Description
Company Overview
Youth Villages has been a national leader in the implementation of research-based treatment philosophies in the field of children's mental and behavioral health. Our commitment to helping troubled children and their families find success spans 30+ years and includes a comprehensive array of programs and services.
If you are looking for a positive career move where you are meeting the challenges of life and striving to make a positive difference, then Youth Villages is the place for you. We are looking for people with a strong sense of purpose and focus to continually build confidence in yourself and our organization.
Position Overview
Receive and address all calls for the after-hours emergency or crisis situations for New Hampshire and Massachusetts Community Based Programs (including Continuum, Intercept, and LifeSet).
Specialist will be responsible for being phone-available (free of distractions) during their assigned working hours. Specialist will be responsible for answering all emergent calls, as they occur. Specialist will be tasked with gathering demographic information from caller regarding enrolled youth/young adult to retrieve clinical documentation and log call in required systems. Specialist will utilize assessment and clinical skills to gather information regarding the reason of the call and move through triage and de-escalation activities as needed. Specialist will utilize clinical skills to attempt safety planning and situation stabilization to attempt to divert physical response when appropriate. Specialist will also initiate mobilization of response ready staff when phone de-escalation intervention is not effective or appropriate.
Specialist will also be responsible for completing check in calls with high risk families and young adult as indicated. Specialist will be responsible for being active in email during their triage shift in order to receive any additional updates or safety plans. Specialist will be responsible for utilizing SharePoint, Evolv, and other YV Systems to obtain information regarding callers. Specialist will also be responsible for documenting each incoming correspondence in the appropriate manner (on-call report, Evolv, email, etc) and distributing pertinent information to the on-call leadership team and primary clinical team.
Additional Information
This position is part time: Friday: 5p-11p, Saturday/Sunday: 9a-9p
Requirements
A Masters Degree in Counseling, Psychology, or related field preferred
Enrollment in a Masters program required
Previous experience with crisis management
Experience working within the Youth Villages clinical model and Collaborative Problem Solving.
Experience utilizing Evolv as well as Microsoft Office tools.
Youth Villages is an equal opportunity employer and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Youth Villages is committed to not only advancing diversity, equity, and inclusion in the workplace but also in our work with children and young adults. We know that children, families and young people of color can face inequity in child welfare and justice systems, and we train our employees to build the skills they need to work with the communities that we serve, as well as, other employees from different cultures and backgrounds. Youth Villages is opposed to racism in any of its forms and is committed to inclusion, equity, and diversity. We believe that respect for each other is crucial in the work that we do each day.