-
Patient Services Rep
2 weeks ago
Corewell Health Grand Rapids, United StatesJob Summary · Provides clerical support in complex matters to assist in the delivery of quality health care services. · Essential Functions · - Responsible for complex patient/customer problem solving, including high level discernment when registering patients in treatment rooms. ...
-
Patient Services Rep Assoc
2 weeks ago
Corewell Health Grand Rapids, United StatesJob Summary · Provides clerical support to assist in the delivery of quality health care services. · Essential Functions · - Serves as a concierge - greets and communicates with patients or visitors, including collecting payments and co-payments. · - Performs clerical functions, ...
-
Customer Service Rep
6 days ago
TopBuild Kent, United StatesCustomer Service Rep page is loaded **Customer Service Rep** · **Customer Service Rep** · locationsKent, WA time typeFull time posted onPosted 15 Days Ago job requisition idR **We are looking for individuals who are eager to develop and apply their skills in ways that make a po ...
-
Customer Service Rep
2 weeks ago
GEODIS Group Kent, United States** Customer Service Rep** · **Job Category****:** Operations **Requisition Number****:** CUSTO022221 Showing 1 location **Job Details** · **Description** · **Summary:** · The Customer Service Representative is responsible for customer service activities such as responding to ...
-
Patient Service Rep
2 weeks ago
Olympic Sports & Spine Kent, United StatesOlympic Sports & Spine (OSS) is seeking a full-time proactive customer service-driven PSR to join our Kent clinic. The schedule is Monday - Friday, 9:00 am - 6:00 pm. · At OSS, we are committed to providing quality customer service and care to our patients and being a great emplo ...
-
Customer Service Rep
3 weeks ago
Lincare Holdings Kent, United StatesJob Description · Offering $ $23 per hour work directly with medical professionals and physicians to facilitate patient care · advocate for and work in lockstep with chronic patients · work for an organization that rewards success and fosters a culture of promotion · Job Respons ...
-
Route Service Rep
2 weeks ago
Krispy Kreme Doughnut Corporation Grand Rapids, United States Full timeAt Krispy Kreme, we're always focused on creating the most awesome doughnut experience imaginable. As a Route Service Driver, you'll be delivering customers the joy that is Krispy Kreme, our fresh and delicious doughnuts. · What will you do? · You will deliver doughnuts to vari ...
-
Patient Service Rep
3 weeks ago
Olympic Sports & Spine Kent, United StatesOlympic Sports & Spine (OSS) is seeking a full-time proactive customer service-driven PSR to join our Kent clinic. The schedule is Monday - Friday, 9:00 am - 6:00 pm. · At OSS, we are committed to providing quality customer service and care to our patients and being a great emp ...
-
Patient Service Rep
3 weeks ago
Olympic Sports & Spine Kent, United StatesOlympic Sports & Spine (OSS) is seeking a full-time proactive customer service-driven PSR to join our Kent clinic. The schedule is Monday - Friday, 9:00 am - 6:00 pm. · At OSS, we are committed to providing quality customer service and care to our patients and being a great empl ...
-
Patient Service Rep
2 weeks ago
UW Medicine Valley Medical Center Kent, United StatesSee criteria for Administrative Partner for generic job duties AREA OF ASSIGNMENT: Outpatient Clinic RESPONSIBLE TO: Clinic Manager Prerequisites: High School Graduate or equivalent (G.E.D.) preferred. Demonstrates basic skills in keyboarding (35 wpm Payment Processing, Customer ...
-
Patient Service Rep
3 weeks ago
Olympic Sports and Spine Kent, United StatesOlympic Sports & Spine (OSS) · is · seeking a · full-time · proactive · customer · service-driven · PSR · to join our · Kent · clinic. The · schedule · is · Monday - · Friday , · 9:00 am · - · 6:00 pm. · At OSS, · we are committed to providing quality customer ...
-
Customer Service Rep
2 weeks ago
Atonne Group, Inc. Grand Rapids, United StatesMetal Components LLC · Job Description · Job Title: Customer Service Representative · Department: Customer Service · Reports to: VP of Sales, QA, ENG · FLSA Status: Exempt · SUMMARY · The Customer Service Representative works with clients who have orders, complaints, or requ ...
-
Patient Service Rep
3 weeks ago
Olympic Sports & Spine Kent, United StatesJob Description · Olympic Sports & Spine (OSS) is seeking a full-time proactive customer service-driven PSR to join our Kent clinic. The schedule is Monday - Friday, 9:00 am - 6:00 pm. · At OSS, we are committed to providing quality customer service and care to our patients and b ...
-
Patient Service Rep
3 weeks ago
Olympic Sports & Spine Kent, United StatesOlympic Sports & Spine (OSS) is seeking a full-time proactive customer service-driven PSR to join our Kent clinic. The schedule is Monday - Friday, 9:00 am - 6:00 pm. · At OSS, we are committed to providing quality customer service and care to our patients and being a great empl ...
-
Customer Service Rep
3 weeks ago
Viking Group Kent, United StatesProcesses requests for orders, quotations, follow-up on quotations, customer returns/credits in a manner consistent with company policies and standards. Works with sales, fabrication, credit, inventory control, and warehouse personnel and other vario Customer Service, Service, Ma ...
-
Patient Service Rep
4 weeks ago
Olympic Sports & Spine Kent, United StatesOlympic Sports & Spine (OSS) is seeking a full-time proactive customer service-driven PSR to join our Kent clinic. The schedule is Monday - Friday, 9:00 am - 6:00 pm. At OSS, we are committed to providing quality customer service and care to our patients and being a great employe ...
-
Patient Service Rep
1 week ago
Olympic Sports & Spine Kent, United StatesOlympic Sports & Spine (OSS) is seeking a full-time proactive customer service-driven PSR to join our Kent clinic. The schedule is Monday - Friday, 9:00 am - 6:00 pm. · At OSS, we are committed to providing quality customer service and care to our patients and being a great empl ...
-
Patient Service Rep
3 weeks ago
Olympic Sports & Spine Kent, United StatesOlympic Sports & Spine (OSS) is seeking a full-time proactive customer service-driven PSR to join our Kent clinic. The schedule is Monday - Friday, 9:00 am - 6:00 pm.At OSS, we are committed to providing quality customer service and care to our patients and being a great employer ...
-
Patient Service Rep
1 week ago
Olympic Sports & Spine Kent, United StatesJob Description · Job DescriptionOlympic Sports & Spine (OSS) is seeking a full-time proactive customer service-driven PSR to join our Kent clinic. The schedule is Monday - Friday, 9:00 am - 6:00 pm. · At OSS, we are committed to providing quality customer service and care to ou ...
-
Customer Service Rep
1 week ago
Metal Components Grand Rapids, United StatesJob Description · Job DescriptionMetal Components LLC · Job Description · Job Title: Customer Service Representative · Department: Customer Service · Reports to: VP of Sales, QA, ENG · FLSA Status: Exempt · SUMMARY · The Customer Service Representative works with clients who have ...
Customer Service Rep - Kent, United States - GEODIS Group
Description
** Customer Service Rep - Second Shift 12-8 PM**
**Job Category****:** Operations **Requisition Number****:** CUSTO021084 Showing 1 location **Job Details**
**Description**
**Summary:**
The Customer Service Representative is responsible for customer service activities such as responding to inquiries, processing orders, and handling customer complaints and questions in a prompt, courteous and effective manner.
**Job Duties** : -
Interacts with customers by phone, email, or in person and receives orders or changes in service
Adjusts complaints concerning billing or service rendered, referring complaints of service failures to designated departments for investigation
Processes and inputs all customer orders and receipts. Runs stock reports to check for product availability
Generates all related paperwork and necessary information required for customer work orders, checks all orders for special requests, and posts inventory records
Coordinates special, last minute shipping requests with the transportation departments, expediting orders as necessary
Traces orders as required and notifies customers of any activity concerning their merchandise, including shipping and tracing information
Assures proper invoicing of accounts by verifying computer generated invoices
Maintains a good working relationship with customers by responding to all inquiries and complaints concerning receipts, invoices, shipments, inventory counts, etc., in a courteous and efficient manner
Reports customer feedback to management, including any signs of customer dissatisfaction
Acts as liaison between the warehouse and the customer in administration of accounts and between the office and customer regarding invoicing and credit changes
Performs paperwork associated with orders including the maintenance of customer files
Performs clerical work as required including answering phone calls, operating various office machines and computers, corresponding with customers and greeting customers and visitors in the office
Maintains current and accurate procedure book which details the processing requirements for each account; prepares any report concerning customer services activities and performs other customer service and company related duties as necessary
Notifies management of all requested changes from the customer regarding shipping, handling, or administrative characteristics
Works with management regarding product routing for customers
Other duties as required and assigned
For food accounts, incumbent is responsible to report food safety problems to senior management to initiate action
**Requirements:**
High school diploma or GED (General Education Diploma) equivalency
Minimum 6 months related experience and/or training
Experience with AS400 operating systems and warehouse management systems preferred
PC literate with experience with Microsoft Outlook, Word and Excel
Ability to write reports, business correspondence, and procedure manuals
Ability to effectively present information and respond to questions from groups of managers, customers, and co-workers
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
**Environment:**
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel. The employee frequently is required to sit, reach with hands and arms, and talk or hear. The employee must occasionally lift and/or move up to 25 pounds. The employee is occasionally exposed to moving mechanical parts and vehicles and is regularly exposed to ambient lighting and temperate climate conditions. The employee may be exposed to extreme heat and extreme cold including climates consistent with outside weather conditions.
The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
Job Duties as documented in this job description are considered Essential Functions and have been created by the standards of the Equal Employment Opportunity Commission (EEOC). The standards of the Americans with Disabilities Act require that employees be able to perform Essential Functions of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the Essential Functions.
**Skills**
**Education**
**Experience**