Patient Services Rep Assoc - Grand Rapids, United States - Corewell Health

Corewell Health

Verified Company

Grand Rapids, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Job Summary

Provides clerical support to assist in the delivery of quality health care services.

Essential Functions

Serves as a concierge greets and communicates with patients or visitors, including collecting payments and copayments.
Performs clerical functions, including, but not limited to: answers telephone/switchboard; schedules routine patient appointments; orders supplies; generates noshow and recall letters; processes/sorts mail and produces endofday reports. May need to document patient phone call in EHR for call routing/resolution.
Performs patient registration and checkin: confirms patient demographic and insurance information; assists patients with kiosk registration

Performs patient check-out:
schedules follow-up appointments or confirms future appointments.

Maintains patient medical records according to standards; uploads Right Fax documents into EPIC. Responsible for basic EMR/HER scanning.
Actively participates in safety initiatives and risk mitigating measures where appropriate and completes all position and unit safety related competencies and requirements on a timely basis.

Qualifications:

Required High School Diploma or equivalent
Preferred Vocational/Technical One year certificate from college or technical school (based on Corewell Health entity and department).

Primary Location
SITE - Blodgett Professional Office Building Wealthy - Grand Rapids

Department Name
Neuroscience Shared Services - CHMG West

Employment Type
Full time

Shift
Day (United States of America)

Weekly Scheduled Hours
40

Hours of Work
7 a.m. - 5 p.m.

Days Worked
Monday to Friday

Weekend Frequency
N/A

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category._
An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team._