- Supervises the day-to-day activities of valet runners and shuttle drivers to ensure safe and efficient work accomplishment with a focus on positive customer service.
- Ensures safety of valet staff by ensuring that proper hydration and relief periods are provided, particularly during summer months.
- Assists valet personnel during busy periods including collecting tickets, pulling keys, keeping traffic moving, giving directions to patrons, and running vehicles as needed.
- Ensures the timely and accurate completion of accident/incident forms.
- Provides excellent customer service personally and through subordinate staff by engaging patrons in a welcoming and professional manner.
- Participates in selection of new employees.
- Assist patrons with vehicles issues including dead batteries, flat tires, etc.
- Processes all related paperwork including punch detail reports, schedules, leave requests, and disciplinary action reports.
- Cashes out runners with their tips, performs office duties, and answers telephones.
- Maintains a dependable work attendance record with extremely infrequent absences and/or lateness.
- Performs other special projects and duties as assigned.
- High School Diploma or GED and six to twelve months of supervisory experience
- Must have a current AZ Drivers license with a clean driving record.
- Possess strong interpersonal and communication skills
- Ability to multitask, be a self-starter, and complete tasks in a timely manner
- Ability to establish and maintain effective working relationships
- Computer skills with knowledge of Microsoft Office suite
- Ability to occasionally lift or move up to 50 pounds
- Computer skills with knowledge of Microsoft Office suite
- Must pass a pre-employment drug/alcohol test and pass a full background check to be certified/licensed prior to employment.
- Must be able to work in a smoking environment and agree to maintain a Drug-Free Workplace as a condition of employment.
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Valet Supervisor - Chandler, United States - Gila River Resorts & Casinos
Description
Closing Date: May 9, 2024 at 5:00 PMSalary: Depending On Experience (DOE)
This position supervises valet personnel to ensure safe, effective, and efficient parking and retrieval of patron vehicles.
Essential Duties and Responsibilities:
Directly supervises multiple valet employees, Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
Skills/ Requirements
As a condition of employment, all new hires must pass the following:
Pre-employment Alcohol/Drug Test. This drug test includes the normal seven-panel test, but excludes marijuana for non-safety sensitive positions.
Background check. Applicants who have felonies, warrants, outstanding tickets, shoplifting or theft convictions will be ineligible for employment.
