Doorman - Full Time - Scottsdale, United States - CIVANA Wellness Resort & Spa

CIVANA Wellness Resort & Spa

Verified Company

Scottsdale, United States

4 weeks ago

Posted by:

Mark Lane

beBee recruiter

Full time

Description

:

CIVANA's mission is to inspire mindfully, measurably greater wellness in all who crave it.

The CIVANA model is shaped by a wellness philosophy that serves everyone:

happiness first, healthiness always.

This is delivered via a curated wellness program that focuses on connecting mental, physical, emotional and spiritual needs, providing guests with tools they can take with them wherever they go, and build upon each time they return.

ACCOLADES

2023 USA Today 10Best Readers' Choice Award Top 10 Best Spa Resort
2022 Travel & Leisure World's Best Award #5 Top Domestic Destination Spa
2022, 2021, 2020, 2019 USA Today 10Best Readers' Choice Award Top 10 Best Wellness Retreat
2022 Conde Nast Traveler Reader's Choice Award Top Destination Spa in the US
2022 US News & World Report, Best Hotels in the USA #11 in Phoenix and #14 in Arizona
2022 OpenTable, Diners' Choice Award for Terras
2021 Conde Nast Traveler Reader's Choice Award #5 Destination Spa in the US and named as a winner in the world's best destination spa list
2021 Travel & Leisure World's Best Award #4 Top Domestic Destination Spa
2020 Travel & Leisure World's Best Award #3 Top Domestic Destination Spa
2020 Conde Nast Traveler Reader's Choice Award #6 Destination Spa in the US and named as a winner in the worlds best destination spa list (#21)
2020 TripAdvisor Traveler's Choice Award
U.S. News & World Report Top 30 Wellness Destination Worldwide
AAA Four Diamond Rating
2020 AAA Inspector's Best of Housekeeping Award

WHY YOU'LL LOVE WORKING AT CIVANA

Complimentary access to wellness classes & programming
Complimentary shift meal
Team member referral bonus
Affordable health insurance starting the 1st of the month following hire date
Generous Team Member & Friends & Family Resort rates and discounts
401K Retirement plan with Employer Matching

DOORMAN IDEAL CANDIDATES

We are seeking passionate, service-oriented, positive and hard-working individuals with a love for health and wellness, and an excitement for hospitality.

This is a Regular Full Time Position.

Coordinate and assign the arrivals and departures to all Bell Desk Attendants and when it is necessary deliver luggage and pick up from guest rooms, transports guest and hotel packages and parcels.

Essential Functions

Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible
Genuinely greets and welcomes guests who arrive by private car, rideshare or other transportation by opening their car door and welcoming them to the hotel.
Assists guests descending from cars. Issues appropriate valet parking ticket to guests who want car parked.
Unloads guest luggage from car, properly tags it and issues claim tickets to the guest. Escorts or directs hotel guests to the Front Desk for checkin. Transfers luggage to the Bell Staff.
Opens hotel doors for all guests.
Coordinates the pickup luggage from room upon departure, moving luggage to storage or front unit
Maintains proper records of deliveries and pickups
Resolves customer complaints, assists customers with all queries related to hotel services, hours of operation, key hotel personnel, internal events, directions, etc.
Assures the smooth flow of traffic on the drive by directing guest cars and other transportation services
Directs valet parkers to park cars.
Works harmoniously and professionally with coworkers and supervisors.