Guest Services Attendant - Phoenix, United States - Parking Management Company

Parking Management Company

Verified Company

Phoenix, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Company:
Parking Management Company - PMC

Job Title:
Guest Services Attendant - Hospital

Position Type:
Full-time and Part-time

Pay:
$15.00 per hour

Guest Services Hero:
Making Every Visit Exceptional

Summary:

Join our team and play a vital role in enhancing the hospital experience for patients, visitors, and staff.

As a Hospitality Associate, you'll deliver exceptional customer service, ensure a welcoming atmosphere, and contribute to maintaining a safe and secure environment.

Responsibilities:

-
Warm Welcomes: Greet all guests warmly with a friendly smile and positive demeanor.
-
Patient and Visitor Support:Provide clear directions, answer inquiries, and assist with navigating the hospital.
-
Security and Access Control: Screen visitors, enforce hospital policies, and uphold security protocols.
-
Communication Hub:Manage phone calls, operate paging systems, and facilitate connections between visitors and staff.
-
Patient Care Support: Retrieve wheelchairs, promptly deliver gifts, and notify nursing staff of patient needs.
-
Administrative Tasks: Assist house supervisors with various administrative duties as needed.

Qualifications:

High School Diploma or GED preferred.
Previous customer service or administrative experience is advantageous.
Excellent communication and interpersonal skills.
Ability to handle inquiries and resolve issues calmly and efficiently.
Dedication to delivering exceptional service with empathy and a helpful attitude.
Strong teamwork and collaboration skills.

Work Environment:

Fastpaced and dynamic hospital setting.
Interaction with individuals from diverse backgrounds.
Possible exposure to various weather conditions.
Ability to work in a sometimesnoisy environment.

Physical Demands:

Must be capable of lifting up to 50 lbs.
Clear vision and ability to hear in various environments.
Comfortable with prolonged periods of sitting.
This role is perfect for individuals who are passionate about hospitality, enjoy engaging with people, and thrive in a dynamic environment.

What you'll receive:
Competitive Pay: $15.00

Benefits that Matter:

Opportunities for professional development and advancement within the company.
Growth opportunities within the company.
Flexible schedules to accommodate your lifestyle.
Comprehensive training programs and ongoing support.
Referral Incentive Program.
Exciting lifestyle benefits, rewards, and recognition.
Employee discounts on accommodations, dining, and other services.
Daily cash and digital tips for tipped positions.
Employee uniforms for hourly field positions.
And more

How to Apply:

About Parking Management Company (PMC):

PMC is a rapidly growing company in the hospitality industry, specializing in valet parking services for 5-star hotels, resorts, hospitals, restaurants, and special events.

Our mission is to build strong relationships with clients through the highest standards of customer service.

EEO/ADA:

Parking Management Company is committed to ADA compliance and will make reasonable accommodations in line with the Americans with Disabilities Act of 1990.

Note:

This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it.