- Performs selected clerical and administrative duties and assists physicians as part of the care team.
- Assists new patients to select a personal clinician
- Scans and updates patient E-charts prior to appointment with recent test results, images and correspondences.
- Responds to patient communications and transfers calls or delivers complete messages to the appropriate individual.
- Assembles E-charts for new patients and prepares E-charts for scheduled patients, requests patient information from outside sources as needed.
- Check patients in and out, verifies insurance/benefit coverage 48 hours prior to services.
- Collects co-pays and/or payment toward account balances before services are rendered.
- Ensures that a new patient information sheet is filled out on all patients annually and that necessary information changes are made at each visit.
- Maintains the computerized appointment schedule, schedules appointments and ensures patients receive appointment reminders, hospital procedures and/or surgeries following office protocol.
- Record information on logs, ledgers and deposits accurately and neatly, and copies logs and records as needed.
- Delivers incoming mail and/or packages to the proper person upon receipt, processes outgoing mail and distributes faxes.
- Participates in educational activities and programs as needed and required.
- Active participant in Medical Home Care Team including team huddles.
- Maintains office supplies/equipment and notifies supervisor directly of any problems.
- Maintains strict confidentiality, treats staff, physicians, patients and visitors with respect.
- Distributes patient surveys.
- Takes required training courses as identified by administration or direct supervisor.
- Performs other related work tasks or projects as required.
- 403(b)
- AD&D insurance
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
- Monday to Friday
- High school or equivalent (Preferred)
- Spanish (Required)
- BLS Certification (Required)
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Patient Services Representative - Hinesville, United States - Diversity Health Center Inc
4 weeks ago
Description
*POSITION SUMMARYResponsible for performing secretarial office functions in an assigned department, including greeting patients, answering phones and scheduling appointments.
Must be able to rotate to Ludowici and Jesup
*QUALIFICATIONS
High School Diploma/GED. Less than 1 year medical office experience in a healthcare environment. Bilingual preferred
*JOB RESPONSIBILITIES
Job Type:
Full-time
Pay:
$ $13.50 per hour
Expected hours: 40 per week
Benefits:
Schedule:
Education:
Experience:
Medical Receptionist: 1 year (Required)
Language:
License/Certification:
Work Location:
In person
