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    Patient Services Representative - Hinesville, United States - Diversity Health Center, Inc

    Diversity Health Center, Inc
    Diversity Health Center, Inc Hinesville, United States

    3 weeks ago

    Default job background
    Healthcare
    Description
    *POSITION SUMMARY*Responsible for performing secretarial office functions in an assigned department, including greeting patients, answering phones and scheduling appointments.

    *\*\*Must be able to rotate to Ludowici and Jesup\*\***QUALIFICATIONS*High School Diploma/GED. Less than 1 year medical office experience in a healthcare environment. Bilingual preferred

    *JOB RESPONSIBILITIES
    • Performs selected clerical and administrative duties and assists physicians as part of the care team.
    • Assists new patients to select a personal clinician
    • Scans and updates patient E-charts prior to appointment with recent test results, images and correspondences.
    • Responds to patient communications and transfers calls or delivers complete messages to the appropriate individual.
    • Assembles E-charts for new patients and prepares E-charts for scheduled patients, requests patient information from outside sources as needed.
    • Check patients in and out, verifies insurance/benefit coverage 48 hours prior to services.
    • Collects co-pays and/or payment toward account balances before services are rendered.
    • Ensures that a new patient information sheet is filled out on all patients annually and that necessary information changes are made at each visit.
    • Maintains the computerized appointment schedule, schedules appointments and ensures patients receive appointment reminders, hospital procedures and/or surgeries following office protocol.
    • Record information on logs, ledgers and deposits accurately and neatly, and copies logs and records as needed.
    • Delivers incoming mail and/or packages to the proper person upon receipt, processes outgoing mail and distributes faxes.
    • Participates in educational activities and programs as needed and required.
    • Active participant in Medical Home Care Team including team huddles.
    • Maintains office supplies/equipment and notifies supervisor directly of any problems.
    • Maintains strict confidentiality, treats staff, physicians, patients and visitors with respect.
    • Distributes patient surveys.
    • Takes required training courses as identified by administration or direct supervisor.
    • Performs other related work tasks or projects as required.

    Job Type:
    Full-time


    Pay:
    $ $13.50 per hour

    Expected hours: 40 per week


    Benefits:

    • 403(b)
    • AD&D insurance
    • Dental insurance
    • Health insurance
    • Life insurance
    • Paid time off
    • Vision insurance

    Schedule:

    • Monday to Friday

    Education:

    • High school or equivalent (Preferred)

    Experience:
    Medical Receptionist: 1 year (Required)


    Language:

    • Spanish (Required)

    License/Certification:

    • BLS Certification (Required)

    Work Location:
    In person%1858768% %%medinfo%%
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