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Bilingual Customer Service Specialist
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Customer Service Specialist
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Store Customer Service Specialist
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Retail Sales Specialist - Mesa, United States - Forward
Description
At Forward, we're redesigning the way healthcare is delivered, using all the technologies healthcare has neglected: sensors, mobile, and AI.
We're looking for energetic individuals to be the face of Forward, elevating our brand and creating a premier member experience.
You'll be on the sales floor running our entire sales life-cycle. You'll own everything from prospecting new leads, to building relationships, educating clients about Forward, and closing deals. We need a highly motivated self-starter with an engaging personality who thrives in a team environment.Press and Videos:
Health Moves Forward [CEO Blog Post]Forward Health Launched CarePods [Tech Crunch]An AI Doctor In A Box Coming To A Mall [Forbes]Former Googler Adrian Aoun raises $100 million for walk-in AI healthcare pods [Fortune]Forward Raises $100M and Announces Forward CarePodTM [Forward]About the Role: We are looking for talented individuals to join our in-person Membership Advisor team at the Roseville Galleria.
In this role, you will be the face of Forward - educating prospective members on the benefits of having accessible, preventative healthcare through their Forward Membership.
WHAT YOU'LL DO:
Own the entire onsite lead journey from start to finishLead product demos and take prospective members through a tangible, immersive experience that shows them what being a Forward member looks like and feels likeBe on your feet - you will engage our prospective members as they walk by our site and tell them about our mission to bring them better healthcare Wear many hats - we need someone who can do many things well with little hand holding and can easily pivot as priorities shift.
We're small and scrappy, so it's crucial that you're able to think on your feet and adapt to changing circumstances.
>WHO YOU ARE:1-3 years Sales/Customer Service work or internship experienceA high level of ownership, confidentiality and attention to detailStrong competitive drive with relentlessly high standardsBold, persistent, a good listener, and persuasiveStrong written and verbal communication skillsEasily develops a comfortable rapport and establishes relationships with a variety of individualsExceptional organizational skills and great follow-through on tasks
Logistical Details:
Location: Westfield Galleria (Roseville, CA)
Job Type:
Full-time, Onsite (please note: this may include nights and weekends)
Compensation:
$60-100K ($18/hr base + uncapped commissions)
Benefits:
Medical Insurance, HSA, PTO, Forward Membership WHY JOIN FORWARD?We don't want to just move dollars around the healthcare industry - we want to rebuild it and fix it.
All of it.You'd be a major part of the story behind one of the most ambitious startup attempts of the past decade and you'd work with a team of people who want to use their talents for good.
Our Commitment to Diversity and Inclusion:
We deeply understand the value of bringing together a team with different perspectives, educational backgrounds, and life experiences, and we prioritize diversity within our team.
We encourage people from underrepresented backgrounds to apply.We are an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates.
We prohibit discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
We conform to the spirit as well as to the letter of all applicable laws and regulations.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, we will consider for employment qualified applicants with arrest and conviction records.
Information collected and processed as part of any job application you choose to submit is subject to Forward's Privacy Notice to California Job Applicants.