-
Manager of Service Drive
2 weeks ago
Puente Hills Volkswagen Industry, United StatesPuente Hills Volkswagen is looking for its next SUPERSTAR Is putting the customer first your philosophy? Do you take pride in your work and have a keen ability to connect with your customer? If so, we are interested in talking to you · The service drive manager greets customers a ...
-
Service Manager
1 week ago
Aerotek Toledo, United States**Description:**+ Manage service department staff+ Manage billable hours, invoicing and technician pay on a weekly basis.+ Develop a schedule to utilize two to three service trucks on the road, servicing customer fleet needs. This will be developed in conjunction with the service ...
-
Service Management
2 weeks ago
PwC Toledo, United StatesSpecialty/Competency: Advisory - Other · Industry/Sector: Not Applicable · Time Type: Full time · Travel Requirements: Up to 80% · A career in our Service Management practice, within Cloud Computing and Networking services, will provide you with the opportunity to focus on the jo ...
-
Service Manager
1 week ago
Aerotek Toledo, United States**Description:** · + Manage service department staff · + Manage billable hours, invoicing and technician pay on a weekly basis. · + Develop a schedule to utilize two to three service trucks on the road, servicing customer fleet needs. This will be developed in conjunction with ...
-
Quantum Ventures Northwood, United StatesTradition - Innovation - Owner-led · Our client is a successful and growing engineering firm. Their expertise lies in the overall technical and general planning of buildings. Sustainable real estate and the green building concept are the driving forces behind our client's work. T ...
-
Client Service Manager
1 week ago
Hylant Toledo, United States· The Opportunity: · The Employee Benefits Small Business Client Service Manager (EB SB CSM) is responsible for supporting and collaborating with the sales and service team regarding client presentations and deliverables, carrier implementations, compliance and new client onboar ...
-
Assistant Service Manager
1 week ago
The Goodyear Tire & Rubber Company Toledo, United StatesAssistant Service Manager - Toledo, OH · Date: May 13, 2024 · Location: · Toledo, OH, US, 43614 · Company: Goodyear · Job Req ID: JR · Goodyear. More Driven. · IMMEDIATELY HIRING - APPLY TODAY · Goodyear owns and operates more than 580 tire and auto service centers nationwide. W ...
-
Client Service Manager
1 week ago
Hylant Toledo, United States· The Opportunity: · The Client Service Manager (CSM) will manage a book of business which will require a high level of organizational and problem-solving skills. In addition, s/he will possess the ability to handle marketing of new business to enable our Client Executives to fo ...
-
Client Service Manager
1 week ago
Hylant Toledo, United States· The Opportunity: · The Client Service Manager (CSM) will manage a book of business which will require a high level of organizational and problem-solving skills. In addition, this individual will possess the ability to handle marketing of new business to enable our Client Execu ...
-
Automotive Service Manager
3 weeks ago
Aamco Transmissions Toledo, United States Full timeWe are looking for an experienced sales representative for a Store Sales Manager We are a well established company with over 50 years of experience within the Automotive Industry. · SUMMARY: · Provides quality customer service to customers through the proper usage of all sales pr ...
-
technical service manager
2 weeks ago
Daikin Toledo, United StatesMay include; · Provide support for dealers/contractors to resolve technical issues · Early Warning System / Proactive Field Intelligence / Technical Support / Reliability Investigation · Gathering the Voice of the Customer, monitoring for early signs of quality issues through ...
-
Manager of Perioperative Services
1 week ago
Mercy Health Toledo, OH, United StatesEveryone who works with Mercy Health is united under one purpose: to help our patients be well in mind, body and spirit. This drive, along with our history of faith, is a powerful combination. It gives us a shared calling to work toward every day. Join our exceptional team and he ...
-
Assistant Service Manager
2 weeks ago
Goodyear Toledo, United StatesGoodyear - Toledo, OH [Department Supervisor] As an Assistant Service Manager at Goodyear, you'll: Effectively manage the service department; Drive and reach sales goals through guest interactions including tire and service sales; Contribute to training and development of service ...
-
Assistant Service Manager
3 weeks ago
Van Wall Group Toledo, United States** Van-Wall Equipment, Inc.** · ** Assistant Service Manager - Consumer Products** · Perry, IA 50220 · **Job Summary** · Assist the service manager in maintaining accurate, on-time reports and records relative to the service departments operations, thus resulting in internal ...
-
Patient Services Manager
3 weeks ago
HOSPITAL HOUSEKEEPING SYSTEMS, LLC Toledo, United StatesPatient Services Manager, Hospital Food Service St Vincent Medical Center Salary $55,000.00 Patient Services Manager. Be an integral part of the healing process by ensuring food quality, service, safety, and sanitation are provided for all patients. Patient Services, Manager, Pat ...
-
technical service manager
3 weeks ago
Daikin Group Toledo, United StatesThe Regional Technical Service Manager supports internal and external customers who install / repair and maintain heating and air-conditioning systems including conducting training. This person routinely works directly with service technicians, dispatch personnel, and under the d ...
-
Assistant Service Manager
1 week ago
Goodyear Toledo, United StatesGoodyear. More Driven. · IMMEDIATELY HIRING - APPLY TODAY · Goodyear owns and operates more than 580 tire and auto service centers nationwide. We offer a fun, fast paces work environment, with competitive base pay. Our comprehensive benefit package includes medical plans, 401(k ...
-
Client Service Manager
3 weeks ago
Hylant Toledo, United States· The Opportunity: · Reporting to the Client Service Leader, the Client Service Manager (CSM) will consistently and effectively develop, enhance, and solidify relationships with the service team by providing exceptional service in accordance with Hylant standards. The CSM will ...
-
Service Delivery Manager
3 weeks ago
Capgemini Toledo, United StatesAbout Capgemini: · Capgemini is a global leader in consulting, digital transformation, technology and engineering services. The Group is at the forefront of innovation to address the entire breadth of clients' opportunities in the evolving world of cloud, digital and platforms Bu ...
-
Business Services Manager
6 days ago
Lucas County Toledo, United StatesJOB SUMMARY · Under general direction from the Director/Deputy Director of the Department of Planning & Development, this position is responsible for the managing the business service team to deliver effective and efficient workforce development programs and services. Intended to ...
technical service manager - Toledo, United States - DAIKIN COMFORT TECHNOLOGIES DIST INC
Description
Job DescriptionJob Description
The Regional Technical Service Manager supports internal and external customers who install / repair and maintain heating and air-conditioning systems including conducting training.
This person routinely works directly with service technicians, dispatch personnel, and under the direction of Upper Management to ensure customer satisfaction while meeting departmental goals and objectives.
May include;Provide support for
dealers/contractors
to resolve technical issues
Early Warning System / Proactive Field Intelligence / Technical Support / Reliability Investigation
Gathering the Voice of the Customer, monitoring for early signs of quality issues through job site visits to address customer complaints
Validation of product installations to the I/O, assessment of clarity of I/O, feedback to Corporate on field or building code application changes
Field Communication / RMA / Service Bulletin Support Closed loop review of RMA analysis with Distributors, verification of understanding of Service Bulletins and feedback on success of Corrective Actions
Conduct Installation and Tech Support Training; focus on targeted dealers with high failure rates
Produce training materials for sessions
Produce materials and conduct installation and service training sessions
Responsible for a high quality, cost-efficient and on time service operation (internal and external)
Ensure the availability and quality of communications with our customers
Manage service technician team and coordinate their training and suggestions for improvements and ideas with other divisions of the company
Ensure that the team is working within the right process, keep the processes up to date, improve process efficiency, and the training and execution of all related processes
Participate in additional
projects/activities
to support ongoing business needs
#J-18808-Ljbffr