Jobs
>
New York City

    Global Delivery Head - New York, United States - eTeam

    eTeam
    eTeam New York, United States

    3 weeks ago

    eTeam background
    Description

    Minimum Experience 20 + Years of Experience in IT/BPO operations
    Roles & Responsibilities
    Global Delivery Head will be responsible for leading a large client engagement for DPO. This role has end to end accountability for the program at a DPO level. Key focus areas for this role are:

    • Client
      • Be a trusted partner for the client by delivering exceptional service and fulfilling commitments as made in the contract.
      • Lead all Exec communication and stakeholder management within the client organization.
      • Build and drive a culture of transformation with the client that aligns with contractual commitments and beyond.
      • Drive a strong operational cadence that provides clear status of the service to the client.
    • HCL
      • Drive Revenue Growth within the account by leveraging the trusted partnership with the client.
      • Deliver a strong and sustainable Margin performance that aligns with business case.
      • Deliver on Operational, Transformational and Contractual commitments.
      • Drive HCLs corporate directions on operational efficiencies, location strategy (Nearshore and NV) and optimized compensation strategies
    • People
      • Be a trusted leader for employees in org unit by helping people build their career.
      • Drive a culture of performance that is aligned with the outcome for the program and HCL.
      • Conduct townhalls, 1:1s, skip level meetings with the teams.
    Skill set - Necessary Skills
    • Strong expertise and domain knowledge of Telecom Network Services is mandatory.
    • Experience in managing global operations with direct accountability for P&L.
    • Experience of managing complex and large global transitions
    • Strong financial acumen with proven P&L record
    • Demonstrated ability to drive transformation and labor efficiencies.
  • InRhythm

    Head of Delivery

    2 weeks ago

    InRhythm New York, United States

    Who Is InRhythm? · InRhythm is a leading modern product consultancy and digital innovation firm with a mission to make a dent in the digital economy. Founded in 2002, InRhythm is currently engaged by Fortune 50 enterprises to bring their next generation of digital products and pl ...

  • NYC Health Hospitals

    Assistant Head Nurse-Labor/Delivery

    3 weeks ago

    NYC Health Hospitals New York, United States

    Woodhull Medical and Mental Health Center is attuned to the healthcare issues that matter to the people of North Brooklyn. Woodhull focuses on preventing disease and promoting healthy lifestyles by reaching out to the community at various locations. · At NYC Health + Hospitals, ...

  • TTEC Digital

    Head of Delivery and Operations

    6 days ago

    TTEC Digital Little Ferry, United States

    A company is looking for a Head of Delivery and Operations in the Service Now field. · Key Responsibilities: · Responsible for profitable and high CSAT projects and managed services in the ServiceNow space · Manage ServiceNow practice P&L, including hiring, training, and resou ...

  • Teachers Insurance and Annuity Association

    MD, Head of Program Delivery

    2 weeks ago

    Teachers Insurance and Annuity Association Iselin, NJ, United States

    Project and Program ManagementThe Project/Program Management job manages a department that includes multiple teams led by managers and is responsible for providing strategic support for project/program objectives within the business area. As a team leader, this job oversees the e ...

  • Hollbridge

    Head of Technical Account Management

    4 weeks ago

    Hollbridge New Jersey, United States

    Head of Technical Account Management · Our client is a major player in the global Live Video Production technology market. They are looking for someone to run the Technical Account Management team in the North and Latin American markets. This individual will be responsible for up ...

  • AXA Group

    Head of Tax Operations, Americas

    2 weeks ago

    AXA Group New York, United States STANDARD

    Head of Tax Operations, Americas · Hartford, CT I New York, NY I USA · Assist the Head of Tax Americas to ensure efficient operations of the US based tax team, with a focus on reducing operational risk and the timely delivery of high quality work product. · DISCOVER your opport ...

  • Contego - Global Talent Solutions

    Head of Production Sales

    2 weeks ago

    Contego - Global Talent Solutions New York, United States

    Purpose of the role · The Head of Production sales USA will be the heart-beat of driving growth in the production division's of the agency. Generating, nurturing and closing down leads through the entire sales funnel by owning the delivering an exceptional sales experience across ...

  • Taylor Root

    Marketing Manager

    3 weeks ago

    Taylor Root New York, United States

    Our client, a specialized risk firm founded by esteemed leaders in the insurance industry, is seeking a Marketing Manager to join their team. As the Marketing Lead, US, reporting to the Head of Marketing, you will spearhead marketing, communications, and PR efforts for their US s ...

  • Eliassen Group

    Technical Project Manager

    9 hours ago

    Eliassen Group New York, United States

    Our client, a major Entertainment / Sports company, is seeking a Technical Project Manager to join their Digital Products team. You will play a critical role connecting the dots between internal Product, UX, Engineering and QA teams, as well as external technical partners. Workin ...

  • Energize Group

    Head of Azure Cloud

    3 weeks ago

    Energize Group New York, United States

    Energize is partnered with a leading professional services company who are dedicated to delivering innovative solutions and transformative strategies to their clients. With a focus on leveraging cutting-edge technologies, they help businesses thrive in the digital era. · The Role ...

  • Insight Global

    Technical Business Analyst

    3 weeks ago

    Insight Global New York, United States

    This Senior Product Analyst/ Technical Business Analyst will be working on the test automation IT support team for an EMR implementation. They will be working with the development teams to make automated process successful. Their role will be about 50% documentation focused. The ...

  • Attribution Search

    Portfolio Analyst

    1 week ago

    Attribution Search New York, United States

    A rapidly expanding New York head quartered Investment Manager are seeking an experienced Portfolio Analyst to join their Public credit team. · The team are responsible for the accurate delivery of risk metric and performance reporting to the internal Portfolio managers and exte ...

  • DE-YAN

    head of production: graphics and content

    4 weeks ago

    DE-YAN New York, United States

    ABOUT · We are seeking a Head of Production who is responsible for overseeing all elements of projects related to branding, graphic design, 2D/3D motion graphics, and live-action content. Majority of the content work will be in graphic design and motion graphic content, with a sm ...

  • De Beers Group

    Product Development CoordinatorLightbox JewelryDiamond Sales

    1 week ago

    De Beers Group New York, United States Mid-Senior Level / Permanent Employee

    Job Description: The Product Development Coordinator will support the Head of Merchandising in organizing all stages of the production process from concept ideation to final production. They will act as the main point of contact between Lightbox cross-functional team members, ext ...

  • Sunrise Systems

    Help Desk Associate

    2 weeks ago

    Sunrise Systems Newark, United States

    Title: Help Desk (Tech Support) · Location: Newark, NJ · Duration: 1 year contract · Oversees timely delivery of quality technical support to internal and external customers. · Provides technical support to users by researching and answering questions, troubleshooting problems, a ...

  • DE-YAN

    head of production: graphics and content

    2 weeks ago

    DE-YAN New York, United States

    ABOUT · We are seeking a Head of Production who is responsible for overseeing all elements of projects related to branding, graphic design, 2D/3D motion graphics, and live-action content. Majority of the content work will be in graphic design and motion graphic content, with a sm ...

  • Solomon Page

    Service Desk Support Analyst

    2 weeks ago

    Solomon Page New York, United States

    We are hiring an IT Service Desk Support Analyst to join a top beauty brand in NYC. This will be a 6-month contract role with potential to extend and will be based in office on a hybrid schedule. · Ray Rate: $33/HR · Responsibilities: · Deliver friendly, courteous, patient, timel ...

  • Tapio

    VP of Asset Management

    2 weeks ago

    Tapio New York, United States

    Company: Renewable Energy IPP (Independent power producer) · Salary: Base + bonus + equity · Sector: Solar + Energy Storage · Title: VP, SVP or Head of Asset Management · Location: New York OR Remote · PLEASE NOTE - YOU MUST HAVE RENEWABLE ENERGY ASSET MANAGEMENT EXPERIENCE · We' ...

  • Darden

    Executive Chef Partner

    2 weeks ago

    Darden New York, United States

    Executive Chef Partner 120 Broadway, New York NY The Executive Chef Partner is responsible for leading a team of culinary professionals that deliver high-quality, great-tasting food; proper food safety and sanitation procedures, and profitability. The Executive Chef contributes t ...

  • Teachers College, Columbia University

    Head, Reference and Reader Services

    2 weeks ago

    Teachers College, Columbia University New York, United States

    Job Summary · /Basic Function: · The Gottesman Libraries seeks a Head of Reference and Reader Services. This position is responsible for working with other librarians to strengthen library services; document relevant procedures and policies; and recommend and implement innovativ ...