Jobs
>
Mequon

    APS Technical Support Analyst - Mequon, United States - ASSA ABLOY

    ASSA ABLOY
    ASSA ABLOY Mequon, United States

    1 month ago

    Show more Collapse job
    Default job background
    Description
    We are looking for a Product Engineer in our APS Resource - Mequon, WI Facility to support the aftermarket accessories & replacement parts facility

    Overview of Position:

    Performs a wide variety of duties and assumes a leadership role in providing High Performance Doors (HPD) parts support and training to internal APS Resource teams along with distributors and their service departments and technicians.

    Acts as the HPD Parts subject matter expert for all areas of the aftermarket business unit.

    What will a Product Engineer do?:
    Under minimum supervision, execute assigned tasks. Act as a Product Specialist/Adviser regarding HPD parts. Provide Technical Support for mechanical and non-controls issues in a backup role.

    With the APS Customer Service Specialists, confirm that APS has selected the correct part numbers and assemblies for the repair quotation per customer requests.

    Provide real time tutorials and guidance for the APS Customer Service team as they walk through repair questions they receive from customers on HPD parts.

    Assist with training for APS Customer Service. Investigate field issues with products and components. Help evaluate returned products from the field and warranty claims. Initiate and implement solutions to resolve issues and enhance APS products. Investigate manufacturing and quality issues with products. Initiate Corrective Action Reports, and engineering changes as necessary to enhance APS' products. Participate in resolution of supplier quality issues with Purchasing team. Assist with the creation of parts manuals, specification sheets, and installation instructions. Act as the aftermarket liaison for new equipment owners/parts manuals. Help create solutions as legacy parts go obsolete (drives, controls, sensors, fabric) and assist with the engineering change process. Assist Engineering and Technical Services in creation and maintenance of the APS SharePoint site. Help create distributor tools for parts identification based on existing tools and documentation. Assist Purchasing and Customer Service teams locate information for APS and 4Front products. Maintain engineering files, CAD drawings and records pertaining to APS Resource per company standards. Contribute, where necessary, to APS Resource's high service levels. Promote a positive attitude to distributors and end users regarding all of 4Front Engineered Solutions' products and quality standards.


    Requirements:
    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Associate or bachelor's degree in engineering or related technical field preferred. 5+ years of experience in engineering, technical support, or a similar technical role. Hands-on mechanical experience (hands-on electrical experience is a plus). Training and presentation experience with customers and/or coworkers.
    We are the ASSA ABLOY GroupOur people have made us the global leader in access solutions. In return, we open doors for them wherever they go.

    With nearly 51,000 colleagues in more than 70 different countries, we help billions of people experience a more open world.

    Our innovations make all sorts of spaces - physical and virtual - safer, more secure, and easier to access.
    As an employer, we value results - not titles, or backgrounds.

    We empower our people to build their career around their aspirations and our ambitions - supporting them with regular feedback, training, and development opportunities.

    Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.

    As we welcome new people on board, it's important to us to have diverse, inclusive teams, and we value different perspectives and experiences.

    We have other current jobs related to this field that you can find below

  • Jobs for Humanity

    Dev/ops System Support Analyst

    1 week ago

    Jobs for Humanity Brown Deer, United States

    Company Description · Jobs for Humanity is collaborating with FIS Global to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life. · Company Name: FIS Global · Job Description · Position Type : · Full time · Type Of Hire : ...

  • Vaco

    Technical Support Analyst

    2 days ago

    Vaco Random Lake, United States

    Position: Technical Support Analyst · Client: Network and IT services provider. · Location: Onsite -Random Lake, WI · Direct Hire · Pay: $40,000 - $50,000 · Please note: this role requires working onsite in Random Lake, WI. No remote or hybrid work arrangements are available. · ...

  • FIS Global

    System Support Analyst

    1 month ago

    FIS Global Brown Deer, United States OTHER

    Position Type : · Full time Type Of Hire : · Experienced (relevant combo of work and education) Education Desired : · Bachelor of Business Administration Travel Percentage : · 0%Job Description · GENERAL DUTIES & RESPONSIBILITIES · • Provides 24 x 7 on-call support for all as ...

  • US HealthCenter

    Health and Wellness Account Analyst and Support Specialist

    4 weeks ago

    US HealthCenter Mequon, United States

    Job Description · Job DescriptionUS Health is seeking TEAM members to support our Account Managers for clients that are utilizing our incentive driven wellness plans and our heath insurance products. The ideal candidate will have experience working in a team environment and worki ...

  • Solve IT Strategies, Inc.

    Applications Support Analyst

    2 weeks ago

    Solve IT Strategies, Inc. Milwaukee, United States

    Job Description · Job DescriptionSolve IT Strategies is looking for an Applications Support Analyst. This role is located at Milwaukee, WI 53215. · Must have skills/background: advanced SQL sills, reports developer/workday, Workday background, Workday Financial Mngt · The Main Re ...

  • IMS People

    Technical Support Analyst

    1 day ago

    IMS People Franklin, United States

    Job Description · TITLE: Technical Support Analyst · Location: Franklin, WI · Duration: 18 Months · Job Description: · As a Technical Support Analyst, you will play a crucial role in providing technical assistance in a contact center environment. Your responsibilities will range ...

  • Vaco

    Technical Support Analyst

    1 week ago

    Vaco Milwaukee, United States

    Job Description · Job DescriptionPosition: Technical Support Analyst · Client: Network and IT services provider. · Location: Onsite -Random Lake, WI · Direct Hire · Pay: $40,000 - $50,000 · Please note: this role requires working onsite in Random Lake, WI. No remote or hybrid wo ...

  • TEKsystems

    Technical Support Analyst

    6 hours ago

    TEKsystems Franklin, United States

    :We are currently looking to fill the position of a Technical Support Analyst in Milwaukee, WI. Technicians in this role will be responsible for providing technical support in a contact center. This includes troubleshooting remote hardware, custom and commercial software, and con ...

  • Advocate Health

    Application Support Analyst

    1 week ago

    Advocate Health Milwaukee, United States

    Purpose: Analyzes data business workflows and business processes to define design and leverage software applications solutions and business processes which meet the requirements of existing systems as well as new product implementation. Serves as a liaison between operations info ...

  • Jobs for Humanity

    Dev/ops System Support Analyst

    2 weeks ago

    Jobs for Humanity Brown Deer, Wisconsin, United States Permanent

    Job Description · Position Type : · Full time Type Of Hire : · Experienced (relevant combo of work and education) Education Desired : · Bachelor of Computer Engineering Travel Percentage : · 0% · Job Description · We are FIS. Our technology powers the world's economy and our ...

  • Froedtert Health

    IT Systems Support Analyst, Fch

    1 week ago

    Froedtert Health Menomonee Falls, United States

    **Discover. Achieve. Succeed. **#BeHere** · *** · **Location: US:WI:MENOMONEE FALLS at our FROEDTERT MEN FALLS HOSPITAL facility.*** · **This job is ON - SITE.** · **FTE: ** · **Shift: 1st shift 8 am to 4:30 pm with an on call rotation.** · **Job Summary**: · This position is res ...

  • Herzing University

    IT Support Analyst

    4 weeks ago

    Herzing University Milwaukee, United States

    If you are a current employee, faculty or adjunct instructor at Herzing University (not a Contractor or temporary employee through a staffing agency), please click here to log in to UKG and then navigate to Menu > Myself > My Company > View Opportunities to apply using the intern ...

  • TEKsystems

    Technical Support Analyst

    2 weeks ago

    TEKsystems Franklin, United States

    Are you looking for an opportunity to excel in your career? We have just the right position for you · We are in search of a Technical Support Analyst to join our team. This is a chance for you to establish your career in the IT support industry and get your foot in the door. · As ...

  • Akkodis

    Technical Support Analyst

    4 weeks ago

    Akkodis Franklin, United States

    Akkodis is seeking a Technical Support Analyst for an 18+ month contract position with a client located in Franklin, Wisconsin . · Pay range: $18/hr W2 to $20/hr on W2 (The rate may be negotiable based on experience, education, geographic location, and other factors) · Number of ...

  • Axelon

    User Application Support/ Siebel CRM Analyst

    2 days ago

    Axelon Wauwatosa, United States

    User Application Support/ Siebel CRM Analyst · Wauwatosa, WI · 12 Months · Work shift (days/times) - CST(1st Shift) · Work Location - home/remote but local candidate's to the Milwaukee area are preferred because they may be ask to come in for initial training in local office. · R ...

  • akkodis

    Technical Support Analyst

    3 weeks ago

    akkodis Franklin, United States

    Akkodis is seeking a Technical Support Analyst for an 18+ month contract position with a client located in Franklin, Wisconsin . · Pay range: $18/hr W2 to $20/hr on W2The rate may be negotiable based on experience, education, geographic location, and other factors · Number of ...

  • Direct Supply

    Client Support Analyst

    4 weeks ago

    Direct Supply Milwaukee, United States Full time

    Position Summary: · Direct Supply is building the future of healthcare technology with industry-leading products, solutions and platforms to help improve the lives of millions of seniors and those who care for them. · In the Client Support Analyst position, you'll provide outrag ...

  • Oxford Global Resources

    Data Analyst

    1 week ago

    Oxford Global Resources Mequon, United States

    JOB REQUIREMENTS: The primary responsibility of a healthcare business analyst is to pinpoint problems or improvement areas within a medical facility in order to maximize that facility\'s performance and profit. They must assess financial activity and seek ways to manage expenses ...

  • Supplemental Health Care

    Travel Nurse RN

    3 weeks ago

    Supplemental Health Care Mequon, WI, United States

    Supplemental Health Care is seeking a travel nurse RN Med Surg / Telemetry for a travel nursing job in Mequon, Wisconsin. · Job Description & Requirements · Specialty: Med Surg / Telemetry · Discipline: RN · Start Date: ASAP · Duration: 13 weeks · Employment Type: Travel · Job De ...

  • Charter Manufacturing Company, Inc.

    Lead UKG Pro and WFM Analyst

    1 week ago

    Charter Manufacturing Company, Inc. Mequon, United States

    Charter Manufacturing is a fourth-generation family-owned business where our will to grow drives us to do it better. Join the team and become part of our family · POSITION PURPOSE/MISSION: · Lead Human Capital Management (HCM) applications by taking ownership of UKG Pro and Wor ...