Health and Wellness Account Analyst and Support Specialist - Mequon, United States - US HealthCenter

US HealthCenter Mequon, United States

3 weeks ago

Description

Job Description

US Health is seeking TEAM members to support our Account Managers for clients that are utilizing our incentive driven wellness plans and our heath insurance products. The ideal candidate will have experience working in a team environment and working independently to help support the implementation of products and services for our clients. Clients include employers, insurance carriers, insurance broker, TPAs or payroll providers.

Qualifications:

This position is for our home office in Thiensville, WI, a northern suburb of Milwaukee, and can be remote for the right candidate.

Self starter, comfortable working independently and in a team environment without immediate supervision.
Ability to learn new software systems and help improve processes.
Client first mentality and a strong desire to solve problems related to customer experience.
Four Year Degree technical or similar field.
Minimum 2 years of experience working in a corporate or government environment interfacing with organizations and individuals.
Excellent skills using personal computer programs such as Excel, Word, PowerPoint, Outlook.
Excellent written and verbal skills.

Responsibilities:

Work on a team to help manage client relationship(s), provide support as required for assigned accounts
Analyze data such as health, pharmacy, payroll and engagement trends.
Implement programs to meet the needs of the client, help facilitate internal and external communications with the client.
Program development or upkeep of wellness programs such as communication, incentive programs, and educational programs
Participate in the sales process by demonstrating applications, implementation processes, and presenting follow-up programs to potential clients.
Help develop procedures and processes to improve the operation of the organization.
Help develop promotional materials for client and participant communication.
Field questions regarding company programs and provide training, new program roll-out, troubleshooting technology issues from users.
Provide training to clients on company programs and processes
Light travel as required

Company DescriptionUS HealthCenter is a 21 year old leader in the predictive health industry. Being the only company to hold third party validations and top industry awards for predictive modeling, risk burden prediction, care navigation and population health, we are constantly growing. We serve the payer, employer, provider and carrier spaces as well as direct to consumer. The Company enjoys nearly perfect client and employee retention. We build all sorts of cool software and insurance products and our TEAMates love what they do. If you want to make a difference, let us know.

Company Description

US HealthCenter is a 21 year old leader in the predictive health industry. Being the only company to hold third party validations and top industry awards for predictive modeling, risk burden prediction, care navigation and population health, we are constantly growing. We serve the payer, employer, provider and carrier spaces as well as direct to consumer. The Company enjoys nearly perfect client and employee retention. We build all sorts of cool software and insurance products and our TEAMates love what they do. If you want to make a difference, let us know.

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