- Self starter, comfortable working independently and in a team environment without immediate supervision.
- Ability to learn new software systems and help improve processes.
- Client first mentality and a strong desire to solve problems related to customer experience.
- Four Year Degree technical or similar field.
- Minimum 2 years of experience working in a corporate or government environment interfacing with organizations and individuals.
- Excellent skills using personal computer programs such as Excel, Word, PowerPoint, Outlook.
- Excellent written and verbal skills.
- Work on a team to help manage client relationship(s), provide support as required for assigned accounts
- Analyze data such as health, pharmacy, payroll and engagement trends.
- Implement programs to meet the needs of the client, help facilitate internal and external communications with the client.
- Program development or upkeep of wellness programs such as communication, incentive programs, and educational programs
- Participate in the sales process by demonstrating applications, implementation processes, and presenting follow-up programs to potential clients.
- Help develop procedures and processes to improve the operation of the organization.
- Help develop promotional materials for client and participant communication.
- Field questions regarding company programs and provide training, new program roll-out, troubleshooting technology issues from users.
- Provide training to clients on company programs and processes
- Light travel as required
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Health and Wellness Account Analyst and Support Specialist - Mequon, United States - US HealthCenter
1 month ago
Description
Job Description
Job DescriptionUS Health is seeking TEAM members to support our Account Managers for clients that are utilizing our incentive driven wellness plans and our heath insurance products. The ideal candidate will have experience working in a team environment and working independently to help support the implementation of products and services for our clients. Clients include employers, insurance carriers, insurance broker, TPAs or payroll providers.
Qualifications:
This position is for our home office in Thiensville, WI, a northern suburb of Milwaukee, and can be remote for the right candidate.
Responsibilities: