Jobs
>
Houston

    Application Support Manager - Houston, United States - Insight Global

    Insight Global
    Insight Global Houston, United States

    4 weeks ago

    Insight Global background
    Technology / Internet
    Description

    Must-haves

    • Bachelor's degree in computer science (Must), information technology, or a related field (or equivalent experience)
    • A minimum of 10 years in a leadership role, with 5 years of experience in application support and a proven track record of success, specifically in project management and supporting business applications, such as ERP systems, data warehouse, and CRM
    • In-depth knowledge of IT service management methodologies (e.g., ITIL)
    • Experience with ticketing systems, knowledge base, and configuration management tools
    • Experience with scripting languages (e.g., Python, PowerShell) and automation tools (e.g., Robotic Process Automation) to enhance support for AI and ERP systems
    • Certifications in Project Management and ITIL are highly desired-PMP

    Plusses:

    • Knowledge of accounting and financial principles and experience with Dynamics, InEight, Coupa, Salesforce, and financial planning tools are highly preferred

    Day-to-Day:

    Insight Global is seeking a Application Support Engineer for a technology client based in Houston, TX. In this role, you will transform our application support operations from the old-fashioned reactive break-and-fix model to a strategic partner that creates real value and helps the business gain a competitive edge through technology-driven innovations.

    SPECIFIC RESPONSIBILITIES

    • Transformative Leader: Transform the application support operations from the old-fashioned reactive, break-and-fix model to a strategic partner for the business.
    • Innovation Catalyst: Drive a "Business First" mentality within the application support team, focusing on innovation and creativity in AI, automation, business intelligence, and process improvement. (how to deliver AI automation to the business)
    • Strategic Partner: Collaborate with executive management to create and exceed the IT department's annual goals, directly impacting business success.
    • Enterprise App Architect: Create the roadmap and execute the strategy and vision for the company's application landscape to generate actual business values.
    • Automation SME: Spearhead the implementation of process automation, data integration, and analytics solutions to propel application projects and unlock new possibilities.
    • Cross-Functional Champion: Foster seamless collaboration with the business teams, ensuring expansion of usage of the existing system and smooth deployment and user adoption of the application systems.
    • Data-Driven Decision Maker: Develop and track key performance indicators (KPIs) and Early Indicators of Future Success (EIFS) that directly translate to measurable business value.
    • Vendor Maestro: Cultivate strong relationships with key vendors while maintaining a meticulous application asset inventory tracking system.
    • Compliance Guardian: Partner with Internal Audit to administer and manage annual IT compliance audits and monthly internal reviews.
    • Resilience Engineer: Design, implement, and test incident response, disaster recovery, and IT continuity plans, ensuring critical applications and systems remain operational during disruption.
    • Manager of the Company: Other duties as assigned.

    Salary Range: 125k-150k per year

  • Precision Castparts Corp

    IT Support Manager

    3 weeks ago

    Precision Castparts Corp Houston, United States

    · Country · United States of America · State / County · Texas · City · Houston · Division · Wyman Gordon · Company · Wyman Gordon Division · Function · Information Technology · Workplace Type · On-Site · Position type · Full Time · Opportunity ID12280 · Company ProfileWith more ...

  • Precision Castparts Corp

    IT Support Manager

    3 weeks ago

    Precision Castparts Corp Houston, United States

    Wyman-Gordon: Wyman-Gordon is a worldwide supplier to the aerospace and industrial gas turbine markets. We hold quality accreditations for all the major airframe and engine manufacturers for both civil and military applications. Wyman-Gordon creates rotating closed-die forgings w ...

  • University of Houston

    Academic Support Manager

    1 week ago

    University of Houston Houston, United States

    Academic Support Manager (COM)-(STA Organization · :H0532 SA Admissions & Outreach Description Provides learning support and wellness services to medical students during all phases of the medical education curriculum. Reports directly to the Director of Academic Support withi ...

  • University of Houston

    Academic Support Manager

    5 days ago

    University of Houston Houston, United States

    Academic Support Manager (COM)-(STA Organization · :H0532 SA Admissions & Outreach Description Provides learning support and wellness services to medical students during all phases of the medical education curriculum. Reports directly to the Director of Academic Support withi ...

  • University of Houston

    Academic Support Manager

    1 week ago

    University of Houston Houston, United States

    Academic Support Manager (COM)-(STA Organization · :H0532 SA Admissions & Outreach Description Provides learning support and wellness services to medical students during all phases of the medical education curriculum. Reports directly to the Director of Academic Support withi ...

  • McKesson Europe

    Clinical Support Manager/WOCN

    1 week ago

    McKesson Europe Houston, United States Full time

    McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you a ...

  • Texas A&M AgriLife Agencies and College

    Product Support Manager

    3 weeks ago

    Texas A&M AgriLife Agencies and College Houston, United States

    Job Title · Product Support Manager · Agency · Texas A&M Agrilife Extension Service · Department · Disaster Resilience & Recovery · Proposed Minimum Salary · Commensurate · Job Location · Houston, Texas · Job Type · Staff · Job Description · Job Description · The role lead ...

  • Texas A&M AgriLife Agencies and College

    Product Support Manager

    4 weeks ago

    Texas A&M AgriLife Agencies and College Houston, United States

    Job TitleProduct Support ManagerAgencyTexas A&M Agrilife Extension ServiceDepartmentDisaster Resilience & RecoveryProposed Minimum SalaryCommensurateJob LocationHouston, TexasJob TypeStaffJob DescriptionJob DescriptionThe role leads the development and implementation of product s ...

  • Liebherr Group

    Support Services-Manager

    2 weeks ago

    Liebherr Group Houston, United States

    Support head of customer service and lead the work groups supporting customer service activities. · Plan and supervise the Administrative assistant team · Plan and supervise the Warranty administration · Plan and supervise the First assembly department · Plan and supervise th ...

  • H0532 SA Admissions & Outreach

    Academic Support Manager

    3 weeks ago

    H0532 SA Admissions & Outreach Houston, United States

    Job Description - Academic Support Manager (COM) (STA012902) · Job Description · Academic Support Manager (COM) · - · ( · STA012902 · ) · Organization · Description · Provides learning support and wellness services to medical students during all phases of the medical educati ...

  • Progress Residential

    Senior Manager Market Operations Support

    4 weeks ago

    Progress Residential Houston, United States Full time

    Looking for an opportunity with a dynamic, fun, and goal-oriented company? We're growing quickly and we're looking for some not-so-typical talent to join our team. · Progress Residential is the largest providers of high-quality, single-family rental homes in the United States. W ...

  • Motorola Solutions

    Sr. Customer Support Manager

    2 weeks ago

    Motorola Solutions Houston, United States

    Sr. Customer Support Manager - Houston, TX page is loaded · Sr. Customer Support Manager - Houston, TX · Apply · locations · Texas, US Offsite · Houston, TX · time type · Full time · posted on · Posted 2 Days Ago · job requisition id · R47071 · Company Overview · At ...

  • Sodexo Group

    Senior Manager, Area Support

    2 days ago

    Sodexo Group Houston, United States

    Unit Description · Are you a strategic, innovative facilities leader ready to help clients optimize their business? · Sodexo Energy and Resource is seeking a Senior Technical Support Manager for a prominent Oil and Gas Client in Houston, TX. · Are you the One? · We are seeking ...

  • Affinity Development Group

    Warehouse Marketing Support Manager

    1 week ago

    Affinity Development Group Houston, United States

    Job Type · Full-time · Description · SUMMARY: · The WMS Manager will be responsible for raising the awareness of the Costco Auto Program at Costco Warehouses domestically and internationally. This role is responsible for building relationships in their assigned territories thr ...

  • Frazer

    regional sales manager support

    3 weeks ago

    Frazer Houston, United States

    · Are you an optimistic person with a natural persuasive style? Do you find it easy to communicate with people you just meet? Do you enjoy harmony in the workplace and prefer being the facilitator of information? Do you find yourself being impatient at times? Even though you com ...

  • The Montrose Center

    Employment Support Case Manager

    1 day ago

    The Montrose Center Houston, United States

    Job Description · Job DescriptionSalary: · Description · Provides case management services to youth and young adults (YYA) who are experiencing literal homelessness or are at imminent risk of becoming homeless, with a prioritization and emphasis on YYA who are part of the LGBTQI ...

  • Sodexo Group

    Senior Manager, Area Support

    1 day ago

    Sodexo Group Houston, United States

    Unit Description · Are you a strategic, innovative facilities leader ready to help clients optimize their business? · Sodexo Energy and Resource is seeking a Senior Technical Support Manager for a prominent Oil and Gas Client in Houston, TX. · Are you the One? · We are seekin ...

  • Comp-U-Dopt

    Manager, IT Support

    3 weeks ago

    Comp-U-Dopt Houston, United States

    Compudopt's mission as a non-profit organization is to provide technology education and access to under-resourced youth and their communities. Compudopt is seeking a detail-oriented Manager, IT Support for its national team. This position reports to National VP of Technical Opera ...

  • tapwage

    IT Support Manager

    1 week ago

    tapwage Houston, United States Full time

    Company Profile1 · With more than 120 operations and approximately 20,000 employees worldwide, Precision Castparts Corp. is the market leader in manufacturing large, complex structural investment castings, airfoil castings, forged components, aerostructures and highly engineered, ...

  • Compudopt

    Manager, IT Support

    3 weeks ago

    Compudopt Houston, United States

    Compudopt's mission as a non-profit organization is to provide technology education and access to under-resourced youth and their communities. Compudopt is seeking a detail-oriented Manager, IT Support for its national team. This position reports to National VP of Technical Opera ...