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    Account Manager - Brentwood, TN, United States - Altair Data Resources, Inc.

    Altair Data Resources, Inc.
    Altair Data Resources, Inc. Brentwood, TN, United States

    3 weeks ago

    Default job background
    Full time
    Description

    The successful candidate will need to demonstrate a strong aptitude for sales, solving client problems, and the ability to effectively serve as the client advocate within the company.

    Candidate will also manage customer projects including timelines and dependencies.
    Serving as conduit between Sales and Operations departments
    Building strong relationships with key Clients, internal and external partners
    Effectively manages client billing and related issues
    Serving as Client Advocate ensuring client requests and orders are documented and executed correctly
    Prepares account status, including collecting, analyzing and summarizing various types of client information
    Resolves customer issues by thoroughly researching, documenting and communicating results in a clear, objective way
    Ability to manage several very complex projects with minimal supervision
    Develop detailed account plans aimed at winning new business from existing customers
    Proven ability to engage customers via the telephone (must enjoy talking to customers)
    Ability to work effectively in a fast paced, highly dynamic atmosphere and react quickly to changes
    Associates degree in related field with minimum 2 years specialized experience; Bachelors degree preferred
    Demonstrated project management ability
    Demonstrated success in creative problem resolution
    Excellent analytical, customer service, and communication skills

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