EHR Software Specialist - Buffalo, United States - Endeavor Health Services

Endeavor Health Services Buffalo, United States

4 weeks ago

Description

Endeavor Health Services is hiring a full-time

EHR (Electronic Health Records) Software Specialist .THe EHR Software Specialist will be responsible for the overall functioning, optimization, testing, maintenance, training, and ongoing support of the EHR software applications required to support Agency programs and administrative functions.

The EHR Software Specialist will be an active participant on the data, evaluation, and QI teams and consult with EHR users to ensure the EHR systems support identified current operating procedures and program objectives.

The EHR Software Specialist will make recommendations for application modifications to improve clinic staff workflow efficiency and productivity.

The EHR Software Specialistwill contribute to the effort to support ongoing improvements to clinic and organization operations by utilizing technology and training to it full potential.

Responsibilities

EHR SuperuserMaintain knowledge and operations of the agency Electronic Health Records (Oracle Cerner, Millennium) as well as UKG and Relias which includes systems and updatesLiaison between Endeavor and Oracle Cerner MillenniumAdvocates for the team by relaying EHR feedback to Oracle Cerner and SIG user groupsBuild and maintain provider templates and formsGrant access to Oracle Cerner MillenniumPassword ManagementAssist with EHR related Tech Support tickets when requested including triage connectivity issuesProject lead for upgrades, interfaces, databases, etc.

Assist providers and staff with Oracle Cerner Millennium issuesProvide ongoing support to users to maximize EHR effectivenessAbility to analyze, prioritize and facilitate resolution of all EHR project related issuesDevelops and executes test plans as directedTake the lead on instilling good habits that keep the EHR protected from security threatsDemonstrates sound judgement in managing confidential matters with regard to clients, staff, and sensitive management issuesAssists in the reproduction of agency forms and assessments within EHR systemAttends and participates in individual supervisory conferences, staff meetings, training sessions and professional development opportunities as requiredHandles emergency situations which may require flexibility of time and area assignment

Oracle Cerner Millennium Provider and Staff TrainingDevelop training contentParticipate in onboarding trainingKeep the team updated on the latest Oracle Cerner Millennium features and advancementsOrganize EHR project implementation, testing, and maintenance activities

Optimization of Oracle Cerner MillenniumStandardize, streamline and document processes and proceduresAssists in the customization of EHR to better meet agency needsWork with program staff to better utilize various enterprise allocations, electronic record systems and other health information technologies to meet program needs and goals, improve financial results and program quality outcomes

Reporting - Develops and validates reportsCreates, customizes and distributes reports based off of data entered into EHR systemWork with program and other agency departments to assure data integrity, promote data integration and quality outcomesWork with Business Intelligence team to develop and maintain a list of reporting needs and frequency with which reports are to be generated

Assists with Payer AuditsJob Qualifications

Bachelor's degree in a relevant field or equivalent work experience is requiredAt least one (1) year experience with Oracle Cerner Millennium system or equivalent EHR system is requiredInformation technology and systems knowledge requiredStrong organizational, analytical and interpersonal skillsAbility to handle highly sensitive information of a confidential natureExcellent written and verbal communication skillsAdjust easily to changes in schedules and clinical staffFunction independently, have flexibility to work with all levels of personnel; clinical, professional, and clerical

We offer competitive salary and an array of employee benefits, including medical, dental, company paid vision and life insurance, 401(K) with company contributions, 10 paid holidays, and generous paid vacation and sick time.

Salary $66,885 - $78,000 depending on education and experience.

WE ARE AN EQUAL OPPORTUNITY EMPLOYER.

Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.

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