- High School Graduate or Equivalent
- Experience required in using EMR systems, insurance verification, eligibility, and electronic billing.
- Requires general and specific knowledge of health insurance plans and interpretation of health insurance benefits.
- Ability to maintain confidentiality.
- Experience in a customer support role.
- Medical terminology knowledge.
- Proficient skills in computer applications such as Microsoft Office.
- Ability to set priorities and manage time effectively.
- Flexible, service oriented, and dedicated.
- Exceptional communication skills both verbally and in writing.
- Superior organizational skills, attention to detail, and able to multi-task.
- Strong interpersonal skills, listening and ability to carefully follow directions.
- Performing insurance verification, data collection and documentation.
- Determine medical necessity for services based on established medical criteria.
- Identifying patient financial responsibilities and collecting applicable monies.
- Acting as liaison to all internal and external customers to facilitate access to hospital services.
- Secures all necessary documentation to register the patient's visit.
- Performs other duties as assigned.
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patient access specialist - Jupiter, FL , USA, United States - Jupiter Medical Center
Description
Ranked #1 for Safety, Quality and Patient Satisfaction, Jupiter Medical Center is the leading destination for world-class health care in Palm Beach County and the greater Treasure Coast.Outstanding physicians, state-of-the-art facilities, innovative techniques and a commitment to serving the community enables Jupiter Medical Center to meet a broad range of patient needs. Jupiter Medical Center is the only hospital in Palm Beach, Martin, St. Lucie and Indian River counties to receive a 4-star quality and safety rating from the Centers for Medicare & Medicaid Services (CMS).
Education:
The Patient Access Specialist will be responsible for delivering a dynamic customer experience to all customers and demonstrate a strong commitment to service excellence.
The Patient Access Specialist is responsible for obtaining demographic, insurance, and medical information to ensure an accurate and complete registration.
