- Provide exceptional customer service to all patients, visitors, and customers
- Prioritize patient flow
- Verify insurance and obtain benefits
- Triage phone calls and schedule appointments
- Respond to patient, visitor, and customer inquiries
- Obtain patient demographics, personal information, and medical history by interviewing patients
- Collect payments
- Performs other related duties incidental to the work described herein
- Bachelor's degree preferred; Diploma or equivalent with 3 years of experience
- Two years in a healthcare or related customer service field
- Superior written and oral communication skills
- Exceptional customer service skills
- Ability to multi-task
- Ability to work in a team environment
- Knowledge of healthcare and health insurance
- Familiarity with medical terminology
- Displays positive attitudes towards assignments and others
- Ability to add, subtract, multiply, divide and calculate percentages
-
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Hospital for Special Surgery West Palm Beach, United StatesOverview · How you move is why we're here. Now more than ever. · Get back to what you need and love to do. · The possibilities are endless... · Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique w ...
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patient access specialist lead
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Hospital for Special Surgery West Palm Beach, FL , USA, United StatesHow you move is why we're here. · Now more than ever. · Get back to what you need and love to do. · The possibilities are endless... · Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace ...
Patient Access Specialist - West Palm Beach, United States - HSS
Description
Overview
How you move is why we're here. Now more than ever.
Get back to what you need and love to do.
The possibilities are endless...
Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximize
the abundant opportunities for growth and success.
If this describes you then let's talk
HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report . As a recipient of theMagnetAward for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment.
Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise
Patient Access Specialist Patient Registration
Full-Time
West Palm Beach, Fl
A highly visible customer service position that is responsible for the reception of patients, families, and health care providers. The Patient Access Specialist is an expert in areas of customer service, registration/scheduling, insurance, and HSS Standards of Care. Patient Access Specialist is expected to score in the top 5% of measureable categories within 6 months of hire.
Responsibilities
Qualifications
Requirements
Desired Qualifications
Other Requirements
#LI-Onsite
Posted Date1 day ago(5/7/2024 8:59 AM)
Job ID
LocationUS-FL-West Palm Beach
CategoryAdmitting/Patient Registration - All Openings
Emp StatusRegular Full-Time
Hours per Week40
ShiftDays
