Jobs
>
Raleigh

    Patient Service Associate - Raleigh, United States - Duke University

    Duke University
    Duke University Raleigh, United States

    1 week ago

    Default job background
    Description


    At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community.

    No matter where your talents lie, join us and discover how we can advance health together.

    About Duke Health's Patient Revenue Management Organization


    Pursue your passion for caring with the Patient Revenue Management Organization, which is Duke Health's fully integrated, centralized revenue cycle organization that supports the entire health system in streamlining the revenue cycle.

    This includes scheduling, registration, coding, billing, and other essential revenue functions.

    Occ Summary Work PerformedN/ AKnowledge, Skills and AbilitiesLevel proc edures.

    Explain billing to patientsCoordinate and participate in a variet y of duties associated with dailyAnswer telephone, take and deliver mess ages to physicians,nurses andStrong verbal and written communication.

    Ba sicPCand data entrypatient identification, patient check in/out, charge posting, cashCheck-outskills. Knowledge of medicalancillary service requ isitions.
    Scheduletests and procedures.

    Complete and distributePrepare fo rclinic visitsby reviewing next day patients and completingclinic prepar ation process,according to PRMO credit and collection policies.

    Determin ethe amountpatients. Make return appointments by scheduling patients int otheothers.
    Report obtainedcompletely and timely.

    Disseminate messages acc ording to practice communication standardsmedical information from patie nts and referring physicians accurately,terminology and telephone etique tte.

    Demonstrated ability to organizerelating to verifying patient infor mation, collecting payments andestablish and maintain effectiverelations hips with others. Must be able to apply specific departmentalmaintaining records rules and regulationsCheck-in patient u pon arrival in the practice.scheduling. Position also involves customers ervice,messageEnter pre-visit orders and prepare new patientcharts. Pick up X-rays,encounter forms.reports, petty cash and collections bag. Fileh istorysheets, ancillaryIdentify correct patient information in Maestroca re (Epic). Verifypatient demographicprivate physician officeEpic.theprim ary care physician or referring physician and scheduling testson insuran ce plan.patient record documentation. Return medical records. AttachPrep are encounter forms.
    Investigate and account formissing encounter forms. Audit encounterforms for completeness andAccurately identify the appropr iate account for patient visit. Presentdata. Edit Epic as needed.insuran ce cards as indicated by procedure.

    Coordinate allpreparation and refent specific chartdocuments and requisition/transmittal documents.distribrr alsforms and obtainsignature as required by policy and procedure.patieut ion, ancillaryscheduling andBatches encounter forms or charge postinginr eports and all other requiredHIPPA/Medicare documents to theaccuracybefo re batching.

    Copy,file and distributelabs/procedures as requested.

    Maintai nnext daypreparation activities.management and patient appointmentcorrec t appointment type, enteringand written instructions, interact tactfully with customersandand prioritize work, provide oraloffice charts, medica l records,andeducate patients on requiredof cash to be collectedbasedman age all appropriate alerts.

    Collect and post co-payments andCompletes al l Epiccheck-in files andbalances on accounts due. Imprint all

    Minimum Qualifications

    Education

    Work requires knowledge of basic grammar and mathematical principles normally acquired through high school education

    Experience

    Minimum of one year of work experience in directly communicating and activities. providing service to patients or public; preferably in a healthcare related field. Experience in effectively coordinating multiple tasks or

    Degrees, Licensures, Certifications

    N/A


    Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

    Duke aspires to create a community built on collaboration, innovation, creativity, and belonging.

    Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes.

    To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard.

    All members of our community have a responsibility to uphold these values.

    Essential Physical Job Functions:

    Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities.

    Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.


    Nearest Major Market:
    Durham


    Nearest Secondary Market:
    Raleigh
  • Kestra Financial

    Client Service Associate

    1 week ago

    Kestra Financial Raleigh, United States

    Who We are: · Cunningham Financial, a growing financial planning firm, is seeking a Client Service Associate to assist us in our mission of helping clients achieve their financial goals. This is an opportunity to play a key role in the future success of our growing high quality o ...

  • Edelman Financial Engines

    Client Service Associate

    5 days ago

    Edelman Financial Engines Raleigh, United States

    Description · Client Service Associate · At Edelman Financial Engines, we believe everyone deserves to move their financial life forward · We know that assets have the power to fund goals. Those numbers represent individual lifetimes filled with hard work and dreams for our cli ...

  • TalentLink Solutions

    Client Service Associate

    3 weeks ago

    TalentLink Solutions Raleigh, United States

    Firm Description · We are a family owned and operated Financial Planning and Investment Advisory firm located in Raleigh, NC. We specialize in helping individuals and families decipher, refine, analyze, structure and accomplish their goals and dreams throughout the accumulation a ...

  • PROSAPIENT

    Client Services Associate

    1 week ago

    PROSAPIENT Raleigh, United States Full time

    Everyday, somewhere in the world, important decisions are made. Whether it is a private equity company deciding to invest millions into a business or a large corporation implementing a new strategic direction, these decisions impact employees, customers, and other stakeholders. ...

  • BCI - Brokerage Consultants Inc

    Client Service Associate

    1 week ago

    BCI - Brokerage Consultants Inc Raleigh, United States

    Client Service Associate | Raleigh, NC (In Office) | ~$70k; flexible based on qualifications · Wealth planning firm seeks Client Service Associate with friendly personality, relevant experience/licenses, and enterprising mindset. · Responsibilities: · Coordinate client meeting ...

  • Kestra Financial Independent Advisor

    Client Service Associate

    14 hours ago

    Kestra Financial Independent Advisor Raleigh, United States

    Job Description · Job DescriptionWho We are: · Cunningham Financial, a growing financial planning firm, is seeking a Client Service Associate to assist us in our mission of helping clients achieve their financial goals. This is an opportunity to play a key role in the future succ ...

  • North Carolina State University

    Support Services Associate

    6 days ago

    North Carolina State University Raleigh, United States

    The Support Services Associate delivers library resources to NC State University Libraries branches; receives and distributes incoming acquisitions, mail, and other shipments for the Libraries; maintains, organizes, and distributes supplies inventory Support, Associate, Service, ...

  • RH-USA Inc

    Client Services Associate

    3 days ago

    RH-USA Inc Raleigh, United States

    Job DescriptionRH at its core is about taste, and we believe the idea of scaling taste is large and far reaching.The RH brand attracts the best designers, artisans, manufacturers and talent in our industry, scaling and rendering their work more valuable across our integrated plat ...

  • Duke University

    PATIENT SERVICE ASSOCIATE

    4 weeks ago

    Duke University Raleigh, United States

    Duke Health Integrated Practice is an exceptional, multi-specialty physician practice encompassing 140 clinics across North Carolina. We attract and retain premier medical professionals with competitive compensation, benefits, and a nurturing work atmosphere that unites passion a ...

  • Duke University

    Food Service Associate

    1 week ago

    Duke University Raleigh, United States

    At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. · About Duke Raleigh Hospital · Pursue yo ...

  • Duke University

    Food Service Associate

    19 hours ago

    Duke University Raleigh, United States

    Depending on the size of the entity and department structure, Level I and Level II may be combined. Level I Perform routine tasks and manual work under immediate supervision in support of hospital food service operations; operate dish machine; wash p Food Service, Associate, Cust ...

  • Workplace Options

    Customer Service Associate

    1 week ago

    Workplace Options Raleigh, United States

    **Customer Service Associate - Hybrid** · Full time | Workplace Options | United States · Posted On 11/29/2021 Industry Customer Service **Job Description** · Workplace Options is the world's largest integrated employee support services and work-life provider. Drawing from an ...

  • UNC Health Care

    Food Services Associate

    1 week ago

    UNC Health Care Raleigh, United States

    / / Food Services Associate **Food Services Associate** · Job ID: 14382 · Location: Raleigh, NC · Facility/Division: UNC REX Healthcare · Status: Full Time · Shift: Variable · Share: share to e-mail **#4 healthcare brand** in the United States overall and the **#2 most trus ...

  • LBG INTERNATIONAL INC

    Customer Service Associate

    1 day ago

    LBG INTERNATIONAL INC Raleigh, United States Full time

    Benefits:Health insurance · About Us: We are dedicated to delivering exceptional service and creating unforgettable experiences for our customers. We believe that every interaction counts, and our team is passionate about making a positive impact. If you are energetic, customer-f ...

  • TalentLink Solutions

    Client Service Associate

    3 weeks ago

    TalentLink Solutions Raleigh, United States

    Firm DescriptionWe are a family owned and operated Financial Planning and Investment Advisory firm located in Raleigh, NC. We specialize in helping individuals and families decipher, refine, analyze, structure and accomplish their goals and dreams throughout the accumulation and ...

  • UNC Health Care

    Food Services Associate

    1 week ago

    UNC Health Care Raleigh, United States

    **Description** · Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve. · Summary: · This position assists higher-level personnel in preparing and serving food, and ma ...

  • First Foundation Bank

    Philanthropy Services Associate

    1 week ago

    First Foundation Bank Irvine, United States

    Job Description · Job DescriptionSummary: Responsible for supporting the Philanthropy Services group including assisting clients with the management of their grant portfolios and foundation administration, online application retrieval and verification of nonprofits, performing du ...

  • proSapient

    Client Services Associate

    3 weeks ago

    proSapient Raleigh, United States

    Everyday, somewhere in the world, important decisions are made. Whether it is a private equity company deciding to invest millions into a business or a large corporation implementing a new strategic direction, these decisions impact employees, customers, and other stakeholders. C ...

  • UNC Health

    Food Services Associate

    2 weeks ago

    UNC Health Raleigh, United States Part time

    Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve. · Summary: · This position assists higher-level personnel in maintaining a clean work area. Work is reviewed fo ...

  • Stifel Financial Corporation

    Sr. Client Services Associate

    1 day ago

    Stifel Financial Corporation Raleigh, United States

    The Sr Client Service Associate-Registered supports the Financial Advisor (FA) in daily business administration by opening new accounts, preparing and processing investment documentation, and maintaining all related files and paperwork. This position Client Service, Associate, Re ...