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Application Support Development Manager - Addison, United States - Optimize Search Group
Description
Job Title:
Application Support Development Manager
Duration:
Direct Hire
Location:
Addison, TX (onsite Monday and Wednesday)
Responsibilities
Ensure the delivery of exceptional customer service by designing, developing, upgrading, releasing, and maintaining business capabilities using a planned and structured process
Is responsible for overall applications development, integration, and maintenance efforts
Consult with all stakeholders to identify their needs and build and maintain applications and solutions that will balance competing client needs and priorities, improve business processes, meet targeted project business and performance criteria
Evolve and mature the current systems and applications architecture as Introduce technology best practices and design patterns.
Provide technology process leadership to develop lean and agile processes to quickly deliver the product or feature with acceptable quality to market
Manage information systems colleagues and contractors to design, develop, and implement software
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.
Qualifications
Education/Credentials
Bachelor's degree in Computer Science/Computer Engineering from an accredited college or university or equivalent education and experience
In lieu of undergraduate degree, the ratio is 1:1 meaning one year of college equals one year of work experience and vice versa
Job-related Experience
Customarily has at least 3 years of experience leading a team of engineers in a dynamic environment managing complex and often conflicting product requirements from a diverse group of external and/or internal customers
Experience as a developer with knowledge of delivering software, database management, and workflow solutions in an environment where speed of change is constant.
While hands on coding is not expected ideally the person in this position will have knowledge of Microsoft .NET and/or Java platforms and tools as well as understanding of Middleware TIBCO or other ESB knowledge is a highly preferred.
Direct database experience with both Oracle and Microsoft SQL Server databases development.Introduce technology best practices and design Well versed with content and knowledge management tools and products like Confluence and SharePoint.
Experience working in Agile development methodology team environment and leading Agile team(s).
Inherent knowledge of development processes and best practices to manage multiple, large scale, and co-dependent systems software development projects consistently on time and on budget.
Experience supporting multiple products, estimating project resource requirements, and managing product delivery schedules and associated risk.
Job-related Skills/Competencies
Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
Quickly grasp the essence and root causes of an Good at integrating different ideas and points of view.
Is able to provide technology process leadership to develop lean and agile processes to quickly deliver the product or feature with acceptable quality to market
Recognizes when change is required and deals effectively with the uncertainty of change.
Able to assess the implications of risks, and moves others to action, uses a variety of tools and approaches to solve complex problems effectively with rigorous logic and creative Able to simplify complex processes and figure out the steps to get things done in practice.
Recognized for the quality of their thinking and ideas, sought out by others for their advice and solutions.
Can be counted on when times are tough to do the right Has the courage to take difficult decisions and act ethically.
Finds ways to deploy their strengths and encourages their Builds high performing team behaviors with a strong sense of belonging, team spirit and pride.
Treats others fairly with trust, dignity, and respect. Embraces diversity by creating inclusive high trust relationships. Has the courage to hold honest candid discussions while being direct and forceful or diplomatic as required.Is skilled at assessing performance and future potential and assembling a high performing team. Does not compromise on talent.
Constructs and executes compelling development plans with assignments and metrics that stretch and challenge associates beyond their comfort Holds frequent development discussions and candid, two-way conversations with others about their performance, career aspirations and potential.
Encourages lifelong learning. Monitors progress and results, and designs feedback loops into work.
Creates focus by evaluating and prioritizing the areas with the greatest impact and eliminating less valuable Focuses on accountability and delivery without blame, pushes and motivates self and others for results.
Establishes and maintains effective relationships with a wide variety of stakeholders, including internal and external Gains trust and respect through open dialogue.
Steps up to conflicts by managing them as opportunities and is able to find common ground and get cooperation with minimum noise.
Presents facts in a depersonalized and helpful manner. Represents own interests and points of view while being fair to colleagues. Is able to flex their style to meet the requirements of changing situations and the needs of other people. Seeks feedback for personal learning.Strong leadership, project management skills, time management, and problem-solving skills
Demonstrated track record of implementing enhanced product development processes that shorten release cycles and improve
"time to market
for new
Proven ability to work effectively with the business leaders in defining product requirements and specifications
Strong communications skills to across the IS organization, business units, and customers
Able to apply knowledge and analytical thinking to work through issues
Excellent presentation and meeting facilitation skills
Ability to multi-task and help remove blockages for the Excellent organizational skills.
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