Automation Technical Specialist - Green Oaks, United States - Abbott Laboratories company

Abbott Laboratories company Green Oaks, United States

3 weeks ago

Description

About Abbott
Abbott is a global healthcare leader, creating breakthrough science to improve people's health. We're always looking towards the future, anticipating changes in medical science and technology.
Our diagnostic solutions are used in hospitals, laboratories and clinics around the globe.

The crucial information derived from our tests, instruments and informatics systems are often the first step in patient care decision making for hundreds of health conditions from heart attacks to blood disorders to infectious diseases and cancers.

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life.

You'll also have access to:
Career development with an international company where you can grow the career you dream of.
Free medical coverage for employees* via the Health Investment Plan (HIP) PPO
An excellent retirement savings plan with high employer contribution
Tuition reimbursement, the

Freedom 2 Save

student debt program and

FreeU

education benefit - an affordable and convenient path to getting a bachelor's degree.

A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.

A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity
Easy access to a major airport
Must be able to travel up towards 90%
What You'll Work On

The Automation Technical Specialist (ATS) primary job function is to serve as the subject matter expert and provide automation hardware solution implementation services located in large core clinical laboratories.

Implementation consists of leading a localized team of service specialists to provide on-site services to receive and accept the product shipment, transport to the laboratory location, assemble and test the automation solution prior to turning over the solution for the informatics implementation.

Utilize and develop consulting strategies and tools that will increase the automation solution strategies for long term customer partnership commitments.

Thisindividual will apply their advanced technical automation, service, and analyzer knowledge to facilitate efficient and customer centric implementation services within the clinical core lab environment.

This individual will be the liaison between the customer, local field service, and ADD project manager during the implementation phase and will provide supplemental automation product training to the local field service team during the hardware implementation.

Must be able to multi-task and coordinate with a complex network of departments throughout all levels of an organization such as sales representatives, lab managers, project

managers, construction

contractors, facilities

directors, internal and external vendors and contractors, and senior level management as needed.
Responsible for implementing and maintain the effectiveness of the quality system.
Adheres to and promotes the Abbott Code of Business Conduct.

This position will provide subject matter expert level support to the local field service teams post implementation for any support escalations.

The Automation Technical Specialist will also be the subject matter expert for all new automation hardware product launches and/or instrument additions into existing automation sites and will train the local field service teams as needed for those new features.

Maintain fiscal responsibility and complete each year under expense plan with primary goal of exceeding each year's work plan.
Required Qualifications
Bachelor's degree required with preferred areas in technical systems or related field.
Candidates must demonstrate strong knowledge of general automation systems, instrument, or product field service experience, and have demonstrated successful customer service

performance.
Knowledge of regulations and standards affecting IVDs and Biologics.
Minimum of 2-5 years of formal instrument and/or automation field service experience is required.
Preferred Qualifications
Familiarity with laboratory workflow and operations preferred.
Experience with ADD's instrument systems a strong plus.
Excellent communication, organization, project management, consulting knowledge, and attention to detail required.

Participants who complete a short wellness assessment qualify for FREE coverage in our HIP PPO medical plan. Free coverage applies in the next calendar year.

Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives:

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life.

Abbott is an Equal Opportunity Employer, committed to employee diversity.
Connect with us at

, on Facebook at

and on Twitter @AbbottNews and @AbbottGlobal.

The base pay for this position is $71,300.00 – $142, In specific locations, the pay range may vary from the range posted.

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