Technical Support Specialist - South Barrington, United States - eShow
Description
Duties/Responsibilities:
- Represent eShow's products and services with an understanding of how our solutions meet our customers' needs
- Maintain working relationships with existing customers to ensure exceptional service
- Communicate effectively with customers to assist with their lead retrieval needs
Required Skills/Abilities:
- Excellent customer service and interpersonal skills
- Strong attention to detail and organizational skills
- Effective time management skills and multitask oriented
- Ability to perform within short term deadlines and work in a team environment
- Ability to communicate clearly with personnel at all levels of education, inside and outside the organization
- Problem solving skills; ability to effectively identify and solve problems
- Hybrid Remote/Onsite/In Office Position (as needed)
- Willingness to work weekends when needed or long hours
- Ability for frequent travel around 2530% of the time
- Available to be in office in South Barrington, IL as needed
Preferred Skills/Abilities:
- Experience in Sales and/or Event Management in the Tradeshow Industry or a combination of both
Requirements:
- Ability for frequent travel around 2530% of the time
- Available to be in office in South Barrington, IL as needed
Physical Requirements:
- Ability to sit or stand for long periods of time
- Pull/push equipment used in Lead Retrieval
- Lift and pull up to 50 pounds
Benefits:
- Salary with potential annual raises (Biweekly pay)
- Paid Holidays/10 days PTO
- Medical/Dental/Vision Insurance and 401(k)
- Paid Travel Opportunities with per diem
- Pay:
Pay:
$36, $42,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
- Weekends as needed
Education:
- Associate (preferred)
Experience:
- Technical support: 2 years (preferred)
Language:
- English (Primary) (required)
Work Location:
Hybrid remote in South Barrington, IL
