- Leads the Customer Service Satisfaction of the Banking Center, including resolving customer issues with a manner that is consistent with goals.
- Leads the Technical Performance of the Financial Center through maintaining control over key risk areas of the center, including tellers difference, operational losses, and audit control procedures, resolution of out-of-balance conditions, compliance, and quarterly and annual audit functions.
- Handle a cash drawer; ensuring proper control of cash drawer; follow all audit and security policies and procedures.
- Handle single control vault, ensuring proper control of vault cash, follow all audit and security policies and procedures.
- Maintain work flow and handle scheduling the tellers.
- Responsible for evaluating the employee's performance and counseling when needed.
- Determine and satisfy training needs and establishing performance plans.
- Cross-sells and makes referrals to generate new business and additional services, promote bank products, and further establish business relationships.
- Conduct teller meetings to develop a communication line to explain and institute new policies and to ensure continuous development of staff.
- Assists in conducting meetings to promote sales, product knowledge and customer service
- Explains product benefits, changes, restrictions, requirements, and any other relevant product information to customers and tellers.
- Responsible for ensuring proper control and maximum efficiency in the teller line.
- Ensures all audit and security policies and procedures are followed during customer service hours and at banking office opening and closing.
- Control the inventory of cash, Traveler's checks, Official Checks and Personal Money Orders through dual control.
- Monitors the daily balancing and processing of ATM, including the processing of all entries, servicing and required audits.
- Responsible for the verification of deposits in the night and lobby depository.
- Alerts tellers about any suspected fraud, kiting, theft or other illegal activity.
- Secures all applicable cash records and all other transaction records, supplies and computer equipment at the end of the work day.
- Responsible for monitoring, controlling teller cash limits and branch cash.
- Accountable for ensuring that the total cash in the branch is balanced daily.
- Coordinate and assist with the dual control vault responsibilities.
- Use good judgment and follow bank policies when overriding transactions for tellers with withdrawals/less cash authority.
- High school diploma or equivalent, bachelors degree preferred
- 2-5 years of related experience or equivalent combination of education and experience
- Experience with a 10 key calculator and Microsoft Word, Excel, Outlook
- Prior Teller Experience preferred
- Medical with wellness incentives, dental, and vision
- HSA with company match
- Maternity and parental leave
- Tuition reimbursement
- Mentor program
- 401(k) with 6% match
- More Corporate Diversity Commitment:We remain committed to creating a more equitable society, and that starts with our associates, our clients, and the communities we serve. We do this by elevating equity, providing capital and counsel, and committing to excellence in everything we do.
-
Operations Coordinator
1 week ago
HirePlace Nashville, United StatesOperations Coordinator · HirePlace is hiring a full-time Operations Coordinator for a healthcare data organization in Nashville, TN. This is a hybrid onsite/remote opportunity in the heart of downtown Nashville. As an Ops Coordinator you will be viewed as a companywide enhancemen ...
-
Operations Coordinator
2 weeks ago
EES Nashville, United StatesPOSITION SUMMARY: · The Operations Coordinator supports the Meetings Team's managers and senior manager and is responsible for providing quality service while managing and coordinating the execution of all assigned programs. This role also includes, but is not limited to, plannin ...
-
Operations Coordinator
1 week ago
HirePlace Nashville, United StatesOperations Coordinator · HirePlace is hiring a full-time Operations Coordinator for a healthcare data organization in Nashville, TN. This is a hybrid onsite/remote opportunity in the heart of downtown Nashville. As an Ops Coordinator you will be viewed as a companywide enhanceme ...
-
Operations Coordinator
2 weeks ago
JobsRUs Nashville, United Statesis seeking to hire a Lab Technician for our client in Nashville, TN · Pay rate: 23.00 · Must haves: · Good Communication · Willingness to learn · Handling of RMA experience · Responsibilities: · As an Operations Coordinator, you will be responsible for the following, inclu ...
-
Operations Coordinator
2 weeks ago
JobsRUs Nashville, United Statesis seeking to hire a Lab Technician for our client in Nashville, TN · Pay rate: 23.00 · Must haves: · Good Communication · Willingness to learn · Handling of RMA experience · Responsibilities: · As an Operations Coordinator, you will be responsible for the following, inclu ...
-
Operations Coordinator
2 weeks ago
Freeman Nashville, United StatesAbout UsFreeman is a global leader in events, on a mission to redefine live for a new era. With a data-driven approach and the industry's largest network of experts, Freeman's insights shape exhibitions, exhibits, and events that drive audiences to action. The integrated full-ser ...
-
Operations Coordinator
2 weeks ago
Adecco USA Nashville, United StatesAdecco is currently assisting a great client with their need for an Operations Coordinator position in Nashville, TN. The job requires working the 8:30 am - 5:00 pm shift with a weekly pay rate of $23.65 an hour. · Please note: This role is a contract to provide coverage during ...
-
Operations Coordinator
1 week ago
Kipp Nashville, United StatesCompany DescriptionLocation: KIPP Antioch Global High (South Nashville)KIPP Nashville Public Schools is a network of high-performing, free, open enrollment K-12 schools that has been committed to positively affecting student outcomes in Nashville since 2005. KIPP Nashville is par ...
-
Operations Coordinator
2 weeks ago
EES, LLC Nashville, United StatesPOSITION SUMMARY: · The Operations Coordinator supports the Meetings Teams managers and senior manager and is responsible for providing quality service while managing and coordinating the execution of all assigned programs. This role also includes, but is not limited to, plannin ...
-
Operations Coordinator
2 days ago
Clair Global Corporation Nashville, United StatesJob Description · Job DescriptionJOB SUMMARY: · The Operations Coordinator is responsible for synchronizing various managers and departments within the company, client relations, inventory management, logistics, updating the shop with all company operational/engineering protocol ...
-
Coordinator, Operations
2 weeks ago
Legends Nashville, United StatesCompany Overview: · Legends is a holistic agency that specializes in delivering solutions for legendary brands. We approach each project with our 360-degree service solution. Our Global Planning, Global Sales, and Hospitality service solutions collaborate on every project to ens ...
-
Operations Coordinator
2 days ago
CareBridge Health Nashville, United StatesJob Description · Job DescriptionOperations Coordinator · The Operations Coordinator focuses on preparing the consult for our clinical assessors. Working in a fast-paced environment, this includes preparing the clinical documentation as well as serving as the first impression mem ...
-
Teller Operations Coordinator
1 week ago
First Horizon National Corporation Nashville, United StatesLocation: Onsite at location in job posting. Summary A Teller Operations Coordinator is the heartbeat of our banking centers. You proactively provide excellent customer service, monitor and train team members, work with clients to discover sales oppo Operations Coordinator, Telle ...
-
Teller Operations Coordinator
1 week ago
First Horizon National Corporation Nashville, United StatesLocation: Onsite at location in job posting. A Teller Operations Coordinator is the heartbeat of our banking centers. You proactively provide excellent customer service, monitor and train team members, work with clients to discover sales opportunitie Operations Coordinator, Telle ...
-
Business Operations Coordinator
1 week ago
Belmont University Nashville, United StatesProvide administrative, logistical, and strategic support to the EI and EE team, clients, and learners. Includes communications internally and externally, materials, logistics, scheduling, catering, project coordination, and event planning. The Opera Operations Coordinator, Busin ...
-
Teller Operations Coordinator
2 weeks ago
First Horizon Nashville, United StatesLocation: Onsite at location in job posting.A Teller Operations Coordinator is the heartbeat of our banking centers. You proactively provide excellent customer service, monitor and train team members, work with clients to discover sales opportunities, and educate customers on our ...
-
Operations Coordinator- Modernization
1 week ago
TK Elevator Nashville, United StatesThe first 3 letters in workplace are Y-O-UTK Elevator is currently seeking an experienced Operations Coordinator- Modernization in Nashville, TN.Responsible for performing all administrative duties associated with the service operations department so that the department functions ...
-
Talent Operations Coordinator
1 week ago
Neuropsychiatric Hospitals Nashville, TN, United States Full timeAbout Us:*Talent Aquisition Specialist | Remote (Nashville, TN Area Preferred)* · *Founded fifteen (15) years ago, NeuroPsychiatric Hospitals is the largest hospital system in the nation providing care to patients with both neurological and medical needs. Our facilities maintain ...
-
Title: Business Operations Coordinator
2 weeks ago
Travel + Leisure Co. Nashville, United StatesWe Put the World on Vacation · At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our vacation ownership brands, Club Wyndham, Worldmark, Margaritaville Vacation Club, and Shell Vacations Club, include more than 245 vacation club resort locations across ...
-
Title: Business Operations Coordinator
1 day ago
Travel + Leisure Co. Nashville, United StatesWe Put the World on Vacation · At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Re ...
Teller Operations Coordinator - Nashville, United States - First Horizon Corp.
Description
Location:
Onsite at location in job posting.
Summary
A Teller Operations Coordinator is the heartbeat of our banking centers.
You proactively provide excellent customer service, monitor and train team members, work with clients to discover sales opportunities, and educate customers on our products and services.
If you love building customer relationships and thrive on working with a team, this could be the perfect career opportunity for you.
Weekly Scheduled Hours: 8 am - 5:30 pm M-T , 8 am - 6:30 pm F, 8:30 am - 1:30 pmKey Responsibilities Include
First Horizon is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel.
With $81.7 billion in assets as of December 31, 2023, we serve clients through a team of approximately ~7,300 associates and ~418 banking centers throughout the southeastern United States.
Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S.First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S.
Bank.Benefit Highlights
X formerly Twitter
YouTube