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Cedar Park

    Customer Service Associate - Cedar Park, United States - Savers / Value Village

    Savers / Value Village
    Savers / Value Village Cedar Park, United States

    1 week ago

    Savers | Value Village background
    Description

    Job Opening

    Job Opportunity

    Role: Customer Support Specialist

    About Us:

    As a leading for-profit thrift store chain in the United States, Canada, and Australia, we are committed to promoting the reuse of pre-owned clothing, accessories, and household items. Our goal is to encourage a future where shopping secondhand is a natural choice. We stock our stores with high-quality donated items sourced from local nonprofit organizations, diverting a substantial amount of goods from landfills. This process also generates crucial funds for our nonprofit partners' community initiatives and services. Our dedication to sustainability is evident in our customers' loyalty to the thrift shopping experience. Explore more about our thrift store brands, impact, and the #ThriftProud movement on our website.

    Our affiliated brands include Savers (U.S.), 2nd Ave (U.S.), Value Village (U.S. and Canada), Unique (U.S.), Village des Valeurs (Quebec), and Savers Australia.

    Overview & Positions:

    As part of our team, Customer Support Specialists at our stores play a vital role in providing exceptional service to our customers, donors, and colleagues. We are currently seeking individuals for both Full Time and Part Time positions.

    What We Offer:

    • The chance to embrace diversity within our team, comprised of individuals with varied backgrounds and unique perspectives.
    • Employment in a purpose-driven organization with a business model revered for its positive impact on the environment and local communities.
    • Commitment to supporting the professional growth and interests of our employees, acknowledging their development amidst our ambitious store expansion strategies.

    Perks:

    Thorough training and onboarding procedures right from the start.

    Invaluable in-house training resources! Our dedicated training division, Savers University, delivers comprehensive training to all members of our team. Approximately 90% of our training modules are developed internally, supplemented by collaborations with renowned external training providers.

    Employee benefits comprising:

    • Integrated health packages covering medical, prescription drugs, dental, and vision
    • Company-sponsored life insurance for added security and peace of mind
    • Support programs for smoking cessation, diabetes management coaching, and accessible healthcare options.
    • A 401k investment scheme with substantial company contributions to enhance your financial stability.
    • Paid time off for personal activities and hobbies.
    • A spectrum of mental health services to support your daily well-being.

      • As an E-Verify employer

      11101 Pecan Park Blvd, Austin, TX 78613

      #JIL #ZR #TALENT

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