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    id/dd case manager iii - Norfolk, United States - City of Norfolk, VA

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    ID/DD CASE MANAGER III Print )


    Apply ? ID/DD CASE MANAGER III Salary $45, $73,453.00 AnnuallyLocation VA 23513, VAJob TypePermanent Full-timeJob Number11591DepartmentCommunity Services BoardDivisionDevelopmental ServicesOpening Date04/26/2024Closing Date5/6/2024 11:59 PM Eastern+ Description + Benefits + Questions Description The Norfolk Community Services Board (NCSB) provides treatment, support, and education to the community with a focus on mental illness, substance use addiction, and intellectual/developmental disabilities.

    Norfolk CSB provides services to persons in acute crisis as well as integrated, person-centered, and recovery-oriented programming for persons needing assistance and support stabilizing in the community.

    Today, the CSB provides treatment and rehabilitation services to over 6,000 Norfolk citizens yearly. Norfolk CSB seeks team members interested in providing skilled services in a public service environment.

    We are also seeking persons to join our team that are dedicated to supporting a positive work and treatment environment.

    Please join us as we instill hope and recovery opportunities for the persons we serve.

    The Norfolk Community Services Board is seeking a Developmental Disability Support Case Manager III to be responsible for assessing and serving individuals seeking services from the Norfolk Community Services Board (CSB).

    This position supports a caseload of individuals with intellectual and developmental disabilities to promote independence and community integration while assuring health and safety.

    Complete annual and ongoing assessment of strengths, needs, preferences, and risks. Link individuals to needed resources and supports, including DD Waiver services.

    Monitor, at minimum, monthly to determine if there are changes in status and if supports are being delivered as expected.

    Responsible for coordinating care for the individual between multiple providers.

    Serve as an advocate for individuals to assure desires and preferences are respected and that all supports align with human rights regulations.

    Responsible for annual, quarterly, and daily documentation and the processing of DD Waiver services authorizations.


    Departmental Hiring Salary Range:

    $45,013 - $51,765
    Essential FunctionsEssential functions include but are not limited to:+ Completes initial and annual assessment of individuals for planning services and supports. + Develops Individual Support Plan based on assessment information in collaboration with the individual and/or family. + Provides linkage, coordination, and monitoring of services/supports to include Medicaid Waiver Services provided by private providers, other community agencies, natural support systems and other units in the NCSB. + Maintains chart documentation that is in compliance with agency guidelines and state regulations. Ensures that documentation substantiates billing for services. + Conducts face to face visits at a minimum of every 90 days and completes monthly activity related to the individual service plan. + Monitors progress, service delivery, and individual satisfaction by providing monthly service to all individuals on assigned caseload. Provides increased frequency of service whenever clinically indicated. + Identifies and accesses resources to meet identified needs and assist individuals in procuring and maintaining resources and entitlements. + Assists individual/family in obtaining needed services on an emergency basis, i.e. hospitalization, housing, food, medications, etc. + CSB Staff roles may include assisting other units at times to assist them with coverage needs, specialized assistance, or to cross-train. Education/ExperienceBachelor's degree in a human services or related field.
    Two years' experience in the Developmental Disabilities field or co-occurring populations preferably in the case management area.


    Additional Preferred Experience:
    Three years' increasingly responsible applicable experience in support coordination and/or working with individuals with Intellectual and Developmental Disabilities.
    Additional Information & RequirementsValid Driver's License may be required depending on assignment. Must be certified (or certifiable) in Basic First Aid and CPR. T his position is eligible for a one-time $5,000 signing bonus.

    + Regular full-time and permanent part-time employees may receive paid holidays, vacation and sick leave, employer paid pension plan, basic life insurance, voluntary participation in medical and dental, Section 457 deferred compensation, long-term disability, optional life insurance for self, spouse and children, medical and dependent care reimbursement plans, access to membership in credit union and employer provided parking.+ Special project/grant employees are generally eligible for the same benefits of regular full-time employees; however, retirement, life insurance and participation in health plans vary depending upon funding and authorization.+ Temporary/seasonal and part-time employees are generally only eligible for employer provided parking and access to membership in credit union.+ Retirement If you are hired October 5, 2010, or after to a position with City of Norfolk Retirement System benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit.

    This will be a pre-tax payroll deduction.

    If you are hired January 1, 2022, or after to a position with Virginia Retirement System (VRS) benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit.

    This will be a pre-tax payroll deduction. + The Tuition Assistance Program is established to encourage employees toward continued self-development and education.

    Permanent full-time and permanent part-time classified, unclassified permanent, full-time special projects, and constitutional employees who have completed six months continuous service will be eligible to apply.

    The applicant's school of enrollment must be an accredited institution.


    NOTE:
    The benefits described above are broad generalizations.

    The specific benefits that an employee may be eligible for are governed by City regulations, as applicable to job type.

    Non-City Positions listed with a job type designation of "Non-City" are not subject to the benefits descriptions above. Refer to the content of the job posting for information regarding these positions.

    01 The following Supplemental Questions are specific to the position for which you have applied to assist the hiring manager in screening applications for specific experience being sought.

    Please be specific in answering these questions as they will be used to evaluate which applications will be given further consideration in the process.

    Do not answer "see resume" or "see application" as these are not valid answers.

    Please note that if you are invited to be interviewed by the department, your responses to the following questions may be subject to verification.

    + I understand and will answer the following supplemental questions completely and thoroughly.

    02 Do you possess a Bachelor's degree in social work, human services, or related field? + Yes+ No 03 Do you possess a minimum of three years' experience working with developmental disabilities? + Yes+ No 04 If yes, please briefly explain your experience working with developmental disabilities.

    05 Do you have experience developing service plans for individuals with Intellectual or Developmental Disabilities? + Yes+ No 06 If yes, please describe your experience developing service plans for individuals with Intellectual and/or Developmental Disabilities.

    07 If you were referred for this position by a current City of Norfolk employee, please provide the employee's full name, department, and job title.

    If not, please indicate by typing "N/A." 08 Do you have a valid driver's license? + Yes+ No 09 Please provide an explanation of any periods of unemployment that are 30 days or longer.

    Indicate N/A if you have not experienced any periods of unemployment. 10 Are you a current or previous City of Norfolk employee? + Yes
    • I am a current City of Norfolk Employee+ Yes
    • I am a previous City of Norfolk Employee+ No
    • I am not a previous or current City of Norfolk employee 11 Please provide the name, email address, and phone number of your current or most recent supervisor 12 Please indicate your veteran status.
    (A copy of your long form DD-214 may be required) + I am not a Veteran+ I am a Veteran+ I am a Disabled Veteran Required Question AgencyCity of Norfolk Apply Please verify your email address Verify Email


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