- Ensure that plan members meet plan eligibility requirements
- Act as primary point of contact for plan members
- Serve as plan member advocate and enhance the collaborative relationship between the plan member, health care provider, and patient assistance program representatives
- Document/record all interactions with members, health care providers, pharmacies, and financial assistance entities in the Customer Relationship Manager software ("CRM") in a timely manner
- Provide exceptional customer service to internal and external customers; resolve any customer requests in a timely and accurate manner; escalates complaints accordingly
- Review pending activities/events and specific customer requests to ensure excellent customer service and customer experience
- Demonstrate proficiency and full understanding of the Company plan member database including data elements, definition of case statuses and outcomes, case documentation requirements and the importance of meeting company metrics
- Research and identify available financial assistance programs for specialty drugs that are prescribed for active members
- Coordinate access to patient assistance programs; provide assistance to plan members and physician staff to complete all necessary financial assistance program forms and applications in a timely manner
- Minimum 1+ years customer service experience, healthcare reimbursement and pharmaceutical experience
- Excellent written and oral communication skills
- Ability to multi-task and handle consistent workflow
- Pharmacy Technicians encouraged to apply
- Insurance verification experience preferred
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Care Coordinator
3 weeks ago
St. Luke's of Kansas City Kansas City, United StatesJob Description The Opportunity: As a registered nurse care coordinator, you will be responsible for the coordination of care for patients with various complex conditions, treatments, and care plans. You will manage patient care through the continuum of care and ensure quality of ...
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Care Coordinator
3 weeks ago
Saint Luke's Health System Kansas City Kansas City, United StatesJob Description The Opportunity: As a registered nurse care coordinator, you will be responsible for the coordination of care for patients with various complex conditions, treatments, and care plans. You will manage patient care through the continuum of care and ensure quality of ...
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Client Care Coordinator
2 weeks ago
Home Instead Kansas City, United States Full timeObjective: · Home Instead is looking for a caring, persuasive and driven individual to become a part of our team as Client Care/Training Coordinator and join our mission of enhancing the lives of aging adults throughout our community. Home Instead provides a variety of non-medica ...
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Client Care Coordinator
2 days ago
Home Instead Kansas City, United States Full timeObjective: · Home Instead is looking for a caring, persuasive and driven individual to become a part of our team as Client Care/Training Coordinator and join our mission of enhancing the lives of aging adults throughout our community. Home Instead provides a variety of non-medica ...
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Client Care Coordinator
3 weeks ago
Home Instead Senior Care Kansas City, United StatesObjective:Home Instead is looking for a caring, persuasive and driven individual to become a part of our team as Client Care/Training Coordinator and join our mission of enhancing the lives of aging adults throughout our community. Home Instead provides a variety of non-medical s ...
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Client Care Coordinator
3 weeks ago
Home Instead Senior Care Kansas City, United StatesObjective: · Home Instead is looking for a caring, persuasive and driven individual to become a part of our team as Client Care/Training Coordinator and join our mission of enhancing the lives of aging adults throughout our community. Home Instead provides a variety of non-medic ...
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Patient Care Coordinator
1 day ago
Mission Veterinary Partners Kansas City, United StatesOverview · Antioch Dog and Cat Hospital has an opportunity for a · Patient Care Coordinator to join our team · Location: 5200 NE Vivion Rd, Kansas City, MO 64119 · Compensation: $16 · What We Offer · A dynamic and supportive team environment where collaboration and compassi ...
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CPRP Care Coordinator
3 weeks ago
Swope Health Services Kansas City, United StatesAs a CPRP Care Coordinator for Swope Health Services, you will be part of a team of caregivers to provide care for the people who need it most. As a , you are responsible for supporting data entry and caseload assignments. If you have a passion for helping others, this is the rol ...
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care coordinator
4 weeks ago
Saint Luke's Health System Kansas City Kansas City, MO , USA, United StatesJob Description · The Opportunity: As a registered nurse care coordinator, you will be responsible for the coordination of care for patients with various complex conditions, treatments, and care plans. You will manage patient care through the continuum of care and ensure quality ...
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care coordinator
3 weeks ago
Saint Luke's Health System Kansas City Kansas City, MO , USA, United States Full timeJob Description · The Opportunity: As a registered nurse care coordinator, you will be responsible for the coordination of care for patients with various complex conditions, treatments, and care plans. You will manage patient care through the continuum of care and ensure quality ...
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Client Care Coordinator
3 weeks ago
Home Instead Senior Care Kansas City, United StatesObjective: · Home Instead is looking for a caring, persuasive and driven individual to become a part of our team as Client Care/Training Coordinator and join our mission of enhancing the lives of aging adults throughout our community. Home Instead provides a variety of non-medic ...
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Care Coordinator Population Health
2 weeks ago
Saint Luke's Health System Kansas City, United StatesJob DescriptionSaint Luke's Primary Care Clinics is hiring for a Regional Nurse Care Coordinator for their Population Health team. This Registered Nurse will provide care to a diverse patient population.This role works collaboratively with multi-disciplinary teams to coordinate c ...
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Remote RN Care Coordinator
3 days ago
Research Medical Center Kansas City, MO, United StatesWe invest in what matters most to nurses like you – at home, at work, and at every stage in your career. We have an exciting opportunity for you to join Research Medical Center which is a part of the nation's leading provider of healthcare services, HCA Healthcare. · Research Me ...
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Remote RN Care Coordinator
3 days ago
Research Medical Center Kansas City, MO, United StatesWe invest in what matters most to nurses like you – at home, at work, and at every stage in your career. We have an exciting opportunity for you to join Research Medical Center which is a part of the nation's leading provider of healthcare services, HCA Healthcare. · Research Me ...
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Behavioral Health Care Coordinator
10 hours ago
Children's Mercy KC Kansas City, United StatesThanks for your interest in Children's Mercy: · Do you envision finding a meaningful role with an inclusive and compassionate team? At Childrens Mercy, we believe in making a difference in the lives of all children and shining a light of hope to the patients and families we serv ...
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Community Health Care Coordinator
1 week ago
Alcanza Clinical Research Kansas City, United StatesCommunity Health Care Coordinator - Must be bilingual (English/Spanish)Department: Operations Employment Type: Full TimeLocation: Kansas City Research InstituteReporting To: Jessica HamiltonDescriptionAlcanza is a growing multi-site, multi-phase clinical research company with a n ...
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Community Health Care Coordinator
1 week ago
Alcanza Clinical Research Kansas City, United StatesJob Description · Job DescriptionDescriptionAlcanza is a growing multi-site, multi-phase clinical research company with a network of locations in MA, NH, MI, VA, SC, FL, GA, AL, MO, TX and Puerto Rico. We have established a strong presence across Phase I-IV studies and several th ...
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Clinic RN Care Coordinator
3 weeks ago
The University of Kansas Hospital Kansas City, United StatesPosition Title · Clinic RN Care Coordinator - Float Pool · Medical Pavilion · Position Summary / Career Interest: · The Ambulatory Clinic RN Care Coordinator is a licensed registered professional nurse who is a clinical expert who provides ethical, evidence-based, safe and compas ...
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Clinical Nurse Coordinator Progressive Care
3 days ago
Research Medical Center Kansas City, MO, United StatesDescription · Introduction · Do you have the career opportunities as a(an) Clinical Nurse Coordinator Progressive Care you want in your current role? We invest in what matters most to nurses like you – at home, at work, and at every stage in your career. We have an exciting op ...
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Clinical Nurse Coordinator Progressive Care
12 hours ago
Research Medical Center Kansas City, United StatesJob Description · Description · IntroductionDo you have the career opportunities as a(an) Clinical Nurse Coordinator Progressive Care you want in your current role? We invest in what matters most to nurses like you – at home, at work, and at every stage in your career. We have an ...
Patient Care Coordinator - Kansas City, United States - CBP Research
Description
Job Description
Job DescriptionPosition Summary:
The Care Coordinator (CC) is responsible for customer service and case coordination. This position will help plan members access financial assistance programs. They will follow up with members, pharmacies, health care providers and/or financial assistance programs to confirm shipment/receipt of drug. From time to time, the CC will be in contact with PBMs and Payers (Funds, Plan Sponsors, Insurers) to gather information and assist plan members.
Responsibilities:
Preferred Requirements: