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    Patient Care Specialist-Johnson City Community Health Center - East Tennessee State University

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    Position Information

    Job Title Patient Care Specialist-Johnson City Community Health Center - RMA, CMA (AAMA certification), LPN Department Office of Practice Pay Grade 8 Job Category Support Staff Job Summary


    The Office of Practice, in the College of Nursing, is seeking applications for a Patient Care Specialist This position is located at the Johnson City Community Health Center.

    Sign on bonus - $500 after 30 days; $1,000 after 6-month probationary completion ($1,500 total)

    The Patient Care Specialist works under the general supervision of the Nurse Manager performing clinical duties.

    Work performed involves knowledge of the basic principles and practices of nursing, and a variety of tasks in an ambulatory health care setting including:


    • Assisting professional nurses in all aspects of clinical care
    • Administering injections
    • Performing EKGs
    • Gathering specimens
    • Assisting with special procedures and general workups
    • Performing other related non-professional nursing and clerical duties as required.
    The value of employment at ETSU goes far beyond salary. The official workday is 7.5 hours, which includes a one-hour lunch/meal break.

    Regular benefited ETSU employees enjoy a full range of benefits, services, and programs including:


    • Paid time off & leave
    • 17 paid holidays
    • Educational Assistance
    • Health and life insurance
    • Retirement
    • Access to University facilities and services and much more
    Check out the ETSU Human Resources Benefits page for additional information at:


    ETSU is committed to ensuring that our students, faculty, and staff are valued and work in an environment of openness and acceptance.


    Disclaimer:

    The Job Summary is intended to describe the general nature and level of work being performed by individuals in this classification.

    It is not intended to be a complete list of all responsibilities, duties, and skills required.

    Management reserves the right to revise the job or require different tasks to be performed as assigned to reflect changes in the position.

    Employees must be able to perform the essential functions of the position satisfactorily with or without reasonable accommodations.

    Knowledge, Skills and Abilities


    • Ability to utilize an electronic health record system for accomplishing daily tasks.
    • Ability to communicate effectively with patients, supervisors, physicians, and co-workers both orally and in writing.
    • Ability to communicate professionally via telephone with pharmacies, providers, and community agencies as needed.
    • Ability to effectively communicate patient needs to providers.
    • Ability to handle all patient information responsibly.
    • Ability to adhere to and apply all university, college, department, and clinic policies and procedures.
    • Ability to behave professionally at all times and present a positive image of the facility.
    • Ability to work as a team member.
    • Ability to maintain quality control standards.
    • Ability to react calmly in emergency situations.
    • Ability to pay attention to details.
    • Ability to apply time management principles in order to accomplish assigned duties.
    • Knowledge of accepted nursing/CMA standards and practices.
    • Knowledge of HIPAA requirements and guidelines.
    • Knowledge of medical terminology.
    • Knowledge of basic pharmacology.
    • Knowledge of the basic principles and practices of nursing
    • Basic computer skills.
    • Skilled in providing patient care in accordance with the facility's applicable standards, policies, and procedures.
    Physical Demands


    The physical demands described here are representative of those that must be met by the employee to successfully perform the essential functions of this job across various settings in the classroom, simulation, clinical, and/or community as required and/or needed.

    Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

    While performing the duties of this job, the employee is occasionally required to position self and balance. The employee must occasionally move (including lift, carry, push, and pull) up to 100 pounds or more.

    The employee must be able to perceive and respond to sounds and alarms; communicate effectively with others; be able to observe and monitor situations and details at close range in full and dimmed light.

    The employee may be required to move and/or stay in a stationary position in various settings for up to 12 hours at a time in addition to the preparation and closure of a clinical shift.

    Rapid mobility may also be required on occasion. Physical expectations of an assigned clinical facility may vary and be subject to change.

    Stress levels may be high due to frequently dealing with numerous students, patients, family members, and other healthcare providers. This position demands concentration and the ability to work in emotionally charged situations.

    Required Qualifications


    • High School Graduate
    • RMA, CMA (AAMA certification), or LPN
    • A current CPR card
    Preferred Qualifications Salary

    Posting Detail Information

    Posting Number SS01557P Is this position subject to a criminal background check? Yes Is any part of the funding for this posting coming from a grant or outside funding source? Yes Open Date 04/11/2024 Close Date Open Until Filled Yes Special Instructions to Applicants


    • The position requires a criminal background check.
    • Position contingent upon grant funding.
    • The closing date is subject to change without notice to applicants. Support Staff/Clerical positions are only required to be posted for a minimum of five (5) calendar days.


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