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Tulsa

    Community Associate - Tulsa, United States - WeWork Latin America

    WeWork Latin America
    WeWork Latin America Tulsa, United States

    2 weeks ago

    Default job background
    Description
    Como

    Community Associate,

    dirijo el Account Management para

    membresías All Access,


    gestionando ventas y upgrades a oficinas privadas además de llevar un Book of Business de las cuentas chicas en el edificio.

    Coordinando dos

    eventos

    mensuales clave, fomento la retención de members y mejoro su experiencia. Apoyo al Front Desk y sirvo como enlace principal para temas de IT, garantizando un uso eficiente de impresoras.

    Manejo mudanzas (Move ins y Move outs) para las cuentas asignadas en mi Book of Business y realizo check-ins regulares para asegurar que la experiencia sea la esperada y con el fin de renovar la cuenta.

    Mi enfoque es cultivar relaciones sólidas, contribuyendo al éxito del cliente y al funcionamiento del edificio.
    Operativas

    :

    Punto de contacto (POC) y seguimiento de la infraestructura de TI del edificio.

    Soporte en la ejecución de eventos del equipo.

    Organizar 2 eventos centrados en los members.

    Ejecutar MIMOs con los Community Leads

    Asegurar la carga correcta de add-ons en Spacestation y la actualización continua de los archivos de estacionamiento.

    Owner del correcto uso de presupuesto de eventos, administrarlo y carga correcta de facturación.

    Comerciales:

    Atención a cuentas BoB de 1-6p (Onboarding, Check Ins, seguimiento, saldos pendientes y upgrades).

    Ventas y upgrades de All Access.

    Asistir a tours presenciales de 1-3p y All Access.

    Incrementar los ingresos adicionales - add ons (enfoque en eventos, estacionamiento y domicilio fiscal).

    Soporte en Front Desk:

    Activación de tarjetas.

    Manejo de paquetes entrantes y salientes.

    Asistencia a visitantes, seguimiento de tickets, correos electrónicos y correspondencia.

    This job posting is for a position with an entity owned and operated by a third-party franchisee that

    has a license to use the WeWorkR brand when operating its co-working business. The franchisee is a separate company and a separate employer from WeWork Inc. and its subsidiaries ("WeWork").

    For these positions, the franchisee will be your employer (not WeWork) and is solely responsible for all employment matters and decisions, including hiring, firing, discipline, supervisions, staffing, and scheduling employees.

    WeWork has no involvement in any franchisee employment decisions, including receipt and review of your application and whether you are interviewed or hired for the job.

    #J-18808-Ljbffr
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