Manager, Contact Center - Remote-USA

· ROLE: U.S. CONTACT CENTER (UCC) SUPERVISOR · REQUIRED: · U.S. Citizenship required; Favorable Tier 1 Investigation (or immediate NBIS T1 suitability eligibility) · Ability to work from contractor facility or approved remote environment · Minimum five (5) years of experience in ...

· Overview · We are seeking a Senior Contact Center Architect with deep expertise in CallMiner to design, implement, and optimize enterprise-scale voice and interaction analytics solutions. This role will lead architecture and strategy for speech analytics across contact center ...

Connexus Credit Union - Who We Are: · Serving members across all 50 states, Connexus Credit Union is a member-focused cooperative that is proud to return profits to member-owners through high yields for checking accounts and deposit products, as well as competitive rates on our l ...

Connexus Credit Union - Who We Are: · Serving members across all 50 states, Connexus Credit Union is a member-focused cooperative that is proud to return profits to member-owners through high yields for checking accounts and deposit products, as well as competitive rates on our l ...

*Please note - Contact Center sales experience is a must have qualification to be considered for this role* · Say hello to opportunities. · It's not everyday that you consider starting a new career. We're RingCentral, and we're happy that someone as talented as you is considering ...

· Description · AmeriSave Mortgage is a leading direct mortgage lender committed to delivering a streamlined, data-driven experience for our customers. We are passionate about leveraging analytics to optimize performance and profitability across all facets of our business. · Rol ...

What you can expect · You will guide enterprise customers through AI-first contact center transformations as their trusted technical advisor. You will design cloud migration strategies, demonstrate AI automation, and architect integrated solutions across CRM, workforce management ...

This is not your average call center Supervisor role—it's an opportunity to own and elevate the team experience while shaping how we deliver member service. At Rue Gilt Groupe, our Supervisors don't just "manage" a team; they create an environment where a fully remote team of Mem ...

Spokane, Washington residents: If a street address is not available, enter N/A when completing a job application.At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communit ...

Spokane, Washington residents: If a street address is not available, enter N/A when completing a job application.At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communit ...

· We are seeking a seasoned Senior Product Manager to lead the strategic migration of our legacy contact center platforms (e.g., Avaya) to Amazon Connect, with a specific focus on healthcare payer operations. This role will be responsible for delivering scalable, cloud-native, a ...

Please note, Contact Center sales experience is a must have qualification to be considered for this role · Say hello to opportunities. · It's not everyday that you consider starting a new career. We're RingCentral, and we're happy that someone as talented as you is considering th ...

Who We Are · Welcome to TELUS Digital where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS, one of Canada's largest telecommunications providers, we design and deliver transformative customer experienc ...

What you can expect​ · Zoom is seeking a Senior Product Manager to join the Zoom CX Contact Center product team. This role will lead the evolution of outbound engagement capabilities. You will shape the strategy and execution of outbound voice dialers, as well as transform the pl ...

What you can expect​ · Zoom is seeking a Senior Product Manager to join the Zoom CX Contact Center product team. This role will lead the evolution of outbound engagement capabilities. You will shape the strategy and execution of outbound voice dialers, as well as transform the pl ...

· Join us in bringing joy to customer experience.  Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.    · Living our values everyday results in our team-first culture and enables us to innovate, grow, and ...

What you can expect · Zoom is seeking a Senior Product Manager to lead the vision, strategy, and roadmap for Contact Center Agent Experiences and Workflows. This role focuses on building intuitive, intelligent, and integrated workflows that · help agents resolve customer issues e ...

Medical Information Contact Center Supervisor · Inizio Engage has a long-standing partnership with Amgen, a leading Biotechnology company, across Commercial, Patient Solutions and Medical Affairs businesses. · The role of the supervisor is to ensure prompt and accurate response t ...

As an AWS Technical Architect at NeuraFlash you will have the opportunity to ensure customer success in building and launching Amazon Connect solutions for customers. · ...

Contact Center Modernization – Organizational Design Consultant · Salary: $110 - $120K Annually w/ Full Benefits · A large U.S. health agency is modernizing its contact centers to improve 24/7 virtual access to high-quality care. Advisory and implementation services are being pro ...