Member Services/Contact Center Supervisor - Remote, United States

The Pre-Service Center Registration Supervisor will direct the daily operations and personnel of the pre-registration and financial clearance functions for both Boston Medical Center and medical group. The supervisor will ensure compliant patient interaction and timely accurate w ...

The Supervisor of Servicing position will report to the Servicing Manager. · Lead frontline servicing agents and Team Leads. · Oversee daily servicing performance across all client contact channels. · ...

Inizio Engage has a long-standing partnership with a leading Biotechnology company. The Call Center Supervisor is responsible for ensuring the team delivers service that meets or exceeds agreed client goals, while fostering a culture that strives for operational and compliance ex ...

We are seeking a Scheduler to join our team! · The ideal candidate will be responsible for scheduling outpatient visits and procedures for multiple ambulatory clinics. Key responsibilities include obtaining patient guarantor information, verifying medical appropriateness within ...

The candidate will be responsible for scheduling, cancelling, rescheduling and registering of outpatient visits and procedures for multiple ambulatory clinics. · ...

The Lead Insurance Claims Specialist is responsible for managing patient account balances and ensuring accurate claim submission to third-party payers. The role requires excellent customer service skills and the ability to work effectively with leadership and other team members. ...

A large U.S. health agency is modernizing its contact centers to improve 24/7 virtual access to high-quality care. · The Senior Process Redesign Lead is responsible for architecting the detailed future-state processes that will power a modernized clinical contact center. · ...

· The Associate Account Manager Team Lead utilizes a hands-on approach to ensure consistent delivery of customer retention activities. They prepare agendas for weekly meetings, support Supervisor with new hire onboarding, and provide shadowing to prospective internal candidates. ...

A large U.S. health agency is modernizing its contact centers to improve 24/7 virtual access to high-quality care. The Supporting Process Redesign Lead contributes to the design and documentation of future-state clinical contact-center processes. · Participate in process‑mapping ...

The HIM Clinical Coder II (Certified) is responsible for timely and accurate assignment of ICD-10-CM, CPT-4, HCPCS, and APC Modifier. This role also assigns codes to all complex records such as SDCs, · Coding and abstracting duties are performed in compliance with hospital, depar ...

The Lead Installer will be required to perform all intermediate and advanced installation work activities. · ...

Zoom is seeking a talented Product Manager to help scale and evolve Contact Center Analytics and Reporting within our Contact Center product suite. In this role, you will shape the vision, strategy, and delivery of analytics solutions that empower customers to optimize performanc ...

The POS Support Associate provides technical support for POS systems and credit card terminals. · Listen attentively to customer needs and concerns; demonstrate empathy while building rapport · Identify and resolve terminal/POS system issues through logical troubleshooting. · ...

We are seeking a Senior Product Manager to lead the vision strategy and roadmap for Contact Center Agent Experiences and Workflows. · ...

We provide compassionate financial counseling to consumers nationwide in the areas of personal finance, consumer credit, student loans, foreclosure prevention, housing, disaster recovery, bankruptcy counseling and education. · ...

This job description describes the general nature and level of work expected of a person assigned to this position. · ...

We are seeking an experienced Medical Assistant Supervisor to lead our Virtual Medical Assistant team in a telehealth environment. · The ideal candidate will have strong knowledge of clinical documentation and coding-adjacent workflows as well as experience leading teams remotely ...

++The Senior Consultant, AI CoE Enablement & Adoption Systems is responsible for designing and maintaining the standards, frameworks, and enablement mechanisms that ensure AI solutions are consistently adopted, trusted, and sustained across enterprise contact center environments. ...

This is a Credit Balance Specialist role responsible for resolving credit balances and refunds in a healthcare setting. · ...

This Member Engagement Coordinator role involves making high-volume outbound calls to engage members, selling the benefits of a free in-home or virtual health evaluation, and scheduling appointments with licensed providers. The ideal candidate will be personable, goal-oriented, a ...