- 3+ years of experience as a dispatcher within the construction, plumbing or HVAC background
- Experience working with project managers, field techs, and clients or vendors
- Experience reviewing and resolve purchase order and invoice discrepancies
- 3+ years of experience with data entry and experience multitasking
- Experience transferring calls and experience working with multiple phone lines, high call volume environments
- Commercial or Residential experience
- Receive inbound calls and/or emails, identify the nature of the call/email and document all information according to standard operating procedures and dispatch technicians accordingly
- Provide customers with updates and estimated time of arrivals and verify technician check-in and check-out
- Enter new customer information into the internal database; also update and maintain customer database master files
- Payroll entry: Using the SRS payroll report needs to review all labor entries from MobileTec to confirm they have been applied correctly. Add general ledger codes to payroll entries if needed and process expense reports.
- Scan and submit backflow reports to applicable city utilities
- Purchase order distribution: field technicians will call in to obtain a purchase order job number if a vendor is not listed in the phone APP. The dispatcher will verify job number and vendor information, save the purchase order number in internal system awaiting cost
- Receive incoming emails from the Accounts Payable department and outside vendors regarding invoices
- Responsible for the accurate entry, proofing, and maintenance of purchase orders
- Initiates contact with vendors to check the availability of needed documents
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Service Dispatcher
2 weeks ago
Iron Mechanical, Inc Sacramento, United StatesJob Description · Job DescriptionIron Mechanical is currently looking for an experienced Service Dispatcher to take incoming calls and help facilitate the dispatch of our service professionals to our customers in need. In this role, it's your responsibility to carefully listen to ...
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Service Dispatcher
1 week ago
AppleOne Elk Grove, United StatesJob Description · Job DescriptionAre you organized, detail-oriented, and thrive in a fast-paced environment? Then this is the perfect career opportunity for you. · The Service Dispatcher will play a crucial role in coordinating service and project calls, dispatching technicians, ...
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Dispatcher Customer Service
3 weeks ago
Rapid First Plumbing Sacramento, United StatesJob Description · Job DescriptionSacramento based service company is currently seeking a full-time Dispatch Customer Service Representative for a company that specializes in drain and sewer cleaning and plumbing. The majority of customers are calling under emergency related condi ...
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Passenger Service Dispatcher
4 days ago
ABM Industries Sacramento, United States**Overview** · The Dispatcher receives assistance requests from clients and customers and assigns individuals and teams to respond to those requests. · ABM is HIRING IMMEDIATELY for Passenger Service Dispatcher. · **Pay:** $17.50 per hour · The pay listed is the hourly range ...
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Passenger Service Dispatcher
6 days ago
ABM Industries Sacramento, United StatesJob Description · The Dispatcher receives assistance requests from clients and customers and assigns individuals and teams to respond to those requests. · ABM is HIRING IMMEDIATELY for Passenger Service Dispatcher. · Pay: $17.50 per hour · The pay listed is the hourly range o ...
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Dispatch Services Manager
2 weeks ago
County of Placer Auburn, United StatesDispatch Services Manager · $105, $132,246.40/year · This classification is scheduled to receive a general wage increase of 4% in July 2024. · The Placer County Sheriff's Office is currently accepting applications for Dispatch Services Manager to plan, organize, direct, and manag ...
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Dispatcher
3 weeks ago
Sierra Pacific Home & Comfort Rancho Cordova, United States**Dispatcher** · **$20 to $22 / per hour** · **Are We the Right Fit for You?** · Are you looking to join a company that is the leader in home services? Sierra Pacific has been an industry leader in the residential retrofit business in the Greater Sacramento Region since 1984, wit ...
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Communications Operator
2 weeks ago
GrowthWise Search Partners Rancho Cordova, United StatesDo you have phone skills and enjoy helping others, including supporting emergency situations and strong problem solving? This is your opportunity to enter into the public sector with a career with the State of California as a Communications Operator. · Night shift, weekend shift ...
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Dispatch Services Manager
1 week ago
Placer County Auburn, United StatesPOSITION INFORMATION · This classification is scheduled to receive a general wage increase of 4% in July 2024. · The Placer County Sheriff's Office is currently accepting applications for Dispatch Services Manager to plan, organize, direct, and manage public safety dispatch activ ...
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Dispatcher
3 weeks ago
Bell Bros Rancho Cordova, United StatesWe have an immediate need for an experienced, enthusiastic, self-motivated, experienced Dispatcher. The primary function of this position is to efficiently dispatch technicians to their respective calls. All Dispatchers will rely on established procedures and guidelines to execut ...
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Field Supervisor
1 week ago
RMA Group Rancho Cordova, United StatesOriginally founded in 1962, RMA Group has expanded throughout California and employees some of the brightest engineers, geologists, construction inspectors, and materials testing technicians in the State. Our family culture and professional standards allow us to provide our clien ...
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Dispatcher (Elk Grove Service)
2 weeks ago
Sacramento Regional Transit District Sacramento, United StatesAN ELIGIBILITY LIST WILL BE CREATED FROM THIS RECRUITMENT TO BE USED IN FILLING FUTURE VACANCIES Responsible for the direct day-to-day communications and interactions with Operators and clients. Tracks and reports sign-in and sign-out times, assures Dispatcher, Dispatch, Service, ...
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Dispatcher (Elk Grove Service)
2 weeks ago
Sacramento Regional Transit Sacramento, United StatesSalary: $ $25.73 Hourly · Location : Elk Grove, CA · Job Type: Full Time · Job Number: IE · Department: Elk Grove Vehicle Operations · Opening Date: 05/01/2024 · Recruitment Type: Internal/External · Description · AN ELIGIBILITY LIST WILL BE CREATED FROM THIS RECRUITMENT T ...
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Dispatcher
1 day ago
Folsom Ready Mix Inc Rancho Cordova, United States**Position Summary / Objective**: · The Dispatcher is responsible for answering phone calls and helping walk in customers. This is a service oriented position in which the Dispatcher receives and places calls, answers customers questions, enters new orders, and communicates any i ...
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Delivery Driver
1 week ago
WANDUN ENTERRPISE INC Carmichael, United States**Delivery Driver** · Looking for a local pickup and delivery driver to work out of Roseville, CA building around $150 to $250 per day · **Wage Policy** · Your Hourly Rate depends on your Productivity(stops/hour) · $18.00/ hour = 8 (Stops/Hour ) · $19.00/ hour = 9 (Stops/Hour ) · ...
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Inventory Control Specialist
6 days ago
Johnson Controls Rancho Cordova, United States**Be part of the future** · We are one team, dedicated to working collaboratively to create purposeful solutions that propel the world forward. We hope you will join our diverse team of top people - you bring your talent, and we'll give you the space and opportunities to grow and ...
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Customer Service Representative/Dispatcher
1 week ago
The Trenchless Co. Sacramento, United StatesJob Description · Job DescriptionDescription:We are looking for a highly qualified individual with excellent customer service skills to join our Call Center Team as a Customer Service Representative. · This individual will display good communication skills, have a positive attit ...
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Emergency Medical Technician
4 days ago
Trauma Life Care Carmichael, United States**General Responsibilities**: · - Perform EMS skills as defined in the EMT scope of practice in accordance with Trauma Life Care Medical transport's department policies and County Emergency Medical Services policies and protocols. · - Safely operate an emergency vehicle. · - Tran ...
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Customer Service Rep/Dispatcher
1 week ago
PABCO Building Products, LLC Dixon, United StatesBasalite Building Products, LLC is one of the largest manufacturers of concrete masonry products in the Western United States. Product lines include structural block, interlocking paving stones, engineered wall systems, retaining walls, ornamental and garden products, and a full ...
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Homesmiles - Lead Service Technician
1 week ago
HomeSmiles Asheville Arden, United States**Benefits**: · - 401(k) · - Competitive salary · - Paid time off · We are looking to hire an experienced Lead Service Technician to look after the service and · maintenance needs of our customers. As a Lead Service Technician, you will be required to · travel to client locations ...
Service Dispatcher - Rancho Cordova, United States - Insight Global
Description
MUST HAVE:
DAY TO DAY:
Compensation:
$27/hr.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.