- Execute in-depth analyses specific to Chipotle operations to drive a deeper understanding of our key metrics around in-store and digital operations; Lead analyses specific to digital and in-restaurant experiences including refunds and customer feedback.
- Lead delivery of large insight initiatives that inform key operating decisions around digital and in-restaurant experiences.
- Act as the lead analytics member on the Operations, Digital Restaurant Experience, and Guest Experience teams to ensure a unified understanding of the key metrics and data underlying each of the respective areas of the business.
- Present and communicate complex analyses, findings, insights, recommendations through compelling storytelling in a clear and concise manner.
- Bachelor's Degree (BA/BS) with a quantitative background, such as Mathematics, Statistics, Physics, Engineering, Computer Science, Economics; Master's Degree preferred.
- 5-8 years of experience in an analytics role, specifically supporting internal customers in uncovering and applying insights from statistical algorithms.
- Experience in leading larger analyses either single-handedly, or with help from internal and external teams.
- Proficient in data analysis, insights generation, presentations, and data-storytelling.
- Ability to translate insights into actionable recommendations, build bridges using objective data analyses, and present insights to the larger organization (to both a technical and non-technical audience).
- Fundamental understanding of databases with intermediate SQL skills to write custom queries; Snowflake, Salesforce Service Cloud and/or semi-structured data a definite plus.
- Knowledge of Test & Control procedures (A/B Testing), background in computer/statistical programming languages, (SQL, R, Python), Power BI, MS Office - (Excel, Word, PowerPoint, & Outlook).
- Experience in consumer retail industry is preferred.
-
Chipotle Mexican Grill Newport Beach, United StatesLead Analyst, Restaurant Operations and Support Center Analytics · Description · **CULTIVATE A BETTER WORLD** · Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing ...
-
Chipotle Newport Beach, United StatesLead Analyst, Restaurant Operations and Support Center Analytics · Description · CULTIVATE A BETTER WORLD · Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing th ...
-
Chipolte Mexican Grill Newport Beach, United StatesCULTIVATE A BETTER WORLD Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly Operations, Restaurant, Suppo ...
-
Director of Legal Operations
3 days ago
ANDURIL INDUSTRIES Costa Mesa, United StatesAnduril Industries is a defense technology company with a mission to transform U.S. and allied military capabilities with advanced technology. By bringing the expertise, technology, and business model of the 21st century's most innovative companies to the defense industry, Anduri ...
-
Manager, Manufacturing Engineering
1 week ago
ANDURIL INDUSTRIES Costa Mesa, United StatesAnduril Industries is a defense technology company with a mission to transform U.S. and allied military capabilities with advanced technology. By bringing the expertise, technology, and business model of the 21st century's most innovative companies to the defense industry, Anduri ...
-
BDO Costa Mesa, United States**Job Summary**: · **Job Duties**: · **Risk and Controls Focus**: · - Applies understanding of IT risks and controls by: · - Understanding and documenting client environments and the impact that IT has on related audit risks · - Identifying controls that help mitigate the risks a ...
-
Nexus Dynamics Lawndale, United StatesAt Lawndale, life is all about embarking on a journey to become the best version of our future selves. As we discover new things, we face challenges, overcome them, and grow beyond ourselves. · Join Mercedes-Benz and find the area of work where you can individually develop your t ...
-
Call Center Director
2 weeks ago
SmartStop Self Storage Irvine, United States**_Think Outside the Box_** · A company that embraces CHANGE while enhancing EVERYONE'S journey. · **About SmartStop Self Storage** · SmartStop Self Storage is a diversified real estate company in the self-storage industry, operating in 22 states in the US and three provinces in ...
-
Family Nurse Practitioner
2 weeks ago
Clinivoy LLC Irvine, United StatesClinivoy Infusion Care is a referral-based infusion center that services all providers in multiple locations in California. Our centers are unique and offer individual comfortable settings for our patients. Our mission is to provide exceptional service in the administration of in ...
-
Associate Specialist Patient Support Center
2 weeks ago
Edwards Lifesciences Irvine, United StatesBased in Irvine, CA, Edwards Lifesciences is the global leader in patient-focused medical innovations for structural heart disease, as well as critical care and surgical monitoring. Driven by a passion to help patients, we collaborate with the world's leading clinicians and resea ...
-
Vp of Integration
2 weeks ago
VORTEX INDUSTRIES, LLC Irvine, United States: · For 85 years, Vortex Industries has been focused on Delighting the Customer. Today, Vortex is a growing facilities company offering a wide portfolio inclusive of commercial & industrial door repair, service, and installation. The services portfolio includes service for dock l ...
-
Healthcare Facilitator
1 week ago
UC Irvine Campus Irvine, United StatesUpdated: Apr 18, 2024 · Location: Irvine-Campus · **Job Type**: · Department: Partnership Human Resources · **Job Opening ID**:64276 · **Reports To**: Benefits & Retirement Manager · **Working Title**: HEALTHCARE FACILITATOR · **Department**: Medical Center Human Resources · **Ba ...
-
Logistics Center Technician
2 days ago
Cryoport Systems Irvine, United StatesCryoport Systems is the life science industry's most trusted provider of supply chain solutions for temperature-sensitive materials, serving biopharmaceutical, IVF and surrogacy and animal health organizations around the world. Cryoport Systems' proprietary Cryoport Express shipp ...
-
Project Manager Lead
2 days ago
Easterseals Southern California Irvine, United StatesOverview: · **OVERVIEW OF POSITION**: · Supports planning, design, and execution of strategy, transformation, new development, and business improvement initiatives and solutions of majorimpact to the organization. Provides project management support and facilitates development an ...
-
Technician, End User Support
1 week ago
T-Mobile Irvine, United States**Be unstoppable with us** · T-Mobile is synonymous with innovation-and you could be part of the team that disrupted an entire industry We reinvented customer service, brought real 5G to the nation, and now we're shaping the future of technology in wireless and beyond. Our work i ...
-
Corporate Sales Coach
3 days ago
Americor Irvine, United StatesAmericor is seeking a Full-Time **Corporate Sales Coach** to join our Irvine, CA office. Join an organization dedicated to helping clients become debt-free · The Corporate Sales Coach is integral to our continuous learning process, providing hands-on training, on-the-job sales de ...
-
Electrical & Instrumentation Technician
2 days ago
Irvine Ranch Water District Irvine, United States**The District** · **The Position** · - Under general supervision, Electrical & Instrumentation Technicians perform a wide variety of skilled journey-level duties in maintenance, design, modification, construction, installation, and repair of electrical and instrumentation system ...
-
Physical Design Manager
2 weeks ago
MaxLinear, Inc. Irvine, United States**Responsibilities**: · MaxLinear is seeking a Physical Design Manager to join our growing team. In this role, you will focus on the following: · - Build and manage Physical design team · - Execute yearly appraisal of the team members · - Lead the Physical design team's execution ...
-
Project Manager Lead
2 weeks ago
Easterseals Southern California Irvine, United StatesOverview: · **OVERVIEW OF POSITION**: · Supports planning, design, and execution of strategy, transformation, new development, and business · improvement initiatives and solutions of major impact to the organization. Provides project management · support and facilitates developme ...
-
Operations Coordinator
6 days ago
UC Irvine Campus Irvine, United StatesUpdated: Apr 19, 2024 · Location: Irvine-Campus · **Job Type**: · Department: UCI Ctr for Clinical Research · **Job Opening ID**:67931 · **Reports To**: Project Manager · **Working Title**: Operations Coordinator - Hybrid · **Department**: UCI Ctr for Clinical Research · **Bargai ...
Lead Analyst, Restaurant Operations and Support Center Analytics - Newport Beach, United States - Chipotle Mexican Grill
Description
Lead Analyst, Restaurant Operations and Support Center AnalyticsDescription
CULTIVATE A BETTER WORLD
Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants.
We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food.
We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone.
THE OPPORTUNITY
As the Lead Analyst for Restaurant Operations and Support Center Analytics, you will spearhead the execution of data analyses to provide actionable insights specific to Chipotle's key operating metrics and guest experience, including digital and in-store operating performance, Voice of the Customer, and digital restaurant experience.
The best candidates will be a self-starting problem-solver, possess a strong quantitative background with an understanding of AI/ML algorithms and have good presentation/data-storytelling skills.
This position will work closely with the Operations, Digital Restaurant Experience, and Guest Experience teams in tracking performance of key metrics across their functional areas.
This position will partner with data, business intelligence, and data science teams to deliver robust solutions for recurring key performance indicator insights and self-service capabilities.
WHAT YOU'LL DO
In addition to following and supporting Chipotle's policies and procedures, principal accountabilities include, but are not limited to:
WHAT YOU'LL BRING TO THE TABLE
WHO WE ARE
Chipotle Mexican Grill, Inc
(NYSE:
CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives.
Chipotle has over 3,250 restaurants in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants in North America and Europe.
Chipotle is ranked on the Fortune 500 and is recognized on the 2023 list for Fortune's Most Admired Companies and Time Magazine's Most Influential Companies.
With over 110,000 employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry.
Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices.
For more information or to place an order online, visitPAY TRANSPARENCY
A reasonable estimate of the current base salary range for this position is $126,000-176,000. You are also eligible for annual cash bonuses and equity awards based upon performance and other factors. Actual compensation offered may vary depending on skill level, experience, and/or education.
Chipotle offers a competitive total rewards package, which includes medical, dental, and vision insurance, 401k, sick leave, vacation time, and much more.
VisitChipotle Mexican Grill is an equal opportunity employer that values diversity at all levels. As a people-first company rooted in values, our purpose extends beyond serving nutritious food using real ingredients. It means hiring world-class individuals and fostering a culture that champions diversity, ensures equity, and celebrates inclusion. All qualified applicants, regardless of personal characteristics, are encouraged to apply.
Qualified applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws.
Primary Location:
California - Newport Beach Newport Office
Work Location:
Newport Office
610 Newport Center Drive
Newport Beach 92660
Job Information Technology Job Posting 12/14/2023 Job Number